Irma Parone
Best-selling and multiple award-winning author Irma Parone is a compelling and dynamic speaker. She provides leaders and their teams with motivation and the tools to make better decisions, enabling them to retain their customers and receive high recommendations from others, ultimately driving bottom-line growth.
Irma Parone, president of Florida Speakers Association and founder of Parone Group, is a Speaker – Award Winning Author – and Leadership Consultant
She is an expert at turning around customer and employee problems. After assuming responsibility for a troubled location suffering a 52% customer retention rate, she and her customerat cuserved asmer retention toentage tofn an impressive 93%.e 93%.ive 93%.ive 93%.nd reducing employee turnover by 27%
She is an expert at turning around customer and employee problems. After assuming responsibility for a troubled location suffering a 52% customer retention rate, she and her team turned that percentage to an impressive 93%.
Before forming her company, she served as the senior vice president of a security firm, overseeing its southeast region, which comprised 1,200 employees and hundreds of customers. Her team was the top-performing region, capturing the best in customer retention and reducing employee turnover by 27%
Her results are proven, practical, and engaging at all organizational levels. Her organization was listed in the top 10 Organizational development service companies of 2022,
She is the author of the 4x award-winning book WINX – The Problem-Solving Model to Win Exponentially with Customers, Employees & Your Bottom Line. ,, her newest release (March 2024) is WINX for Employees – The Problem-Solving Model to Unlock Workplace Success
Irma’s mission is to help every person, at every level of organizations to thrive!
Irma Parone, president of Florida Speakers Association and founder of Parone Group, is a Speaker – Award Winning Author – and Leadership Consultant
She is an expert at turning around customer and employee problems. After assuming responsibility for a troubled location suffering a 52% customer retention rate, she and her customerat cuserved asmer retention toentage tofn an impressive 93%.e 93%.ive 93%.ive 93%.nd reducing employee turnover by 27%
She is an expert at turning around customer and employee problems. After assuming responsibility for a troubled location suffering a 52% customer retention rate, she and her team turned that percentage to an impressive 93%.
Before forming her company, she served as the senior vice president of a security firm, overseeing its southeast region, which comprised 1,200 employees and hundreds of customers. Her team was the top-performing region, capturing the best in customer retention and reducing employee turnover by 27%
Her results are proven, practical, and engaging at all organizational levels. Her organization was listed in the top 10 Organizational development service companies of 2022,
She is the author of the 4x award-winning book WINX – The Problem-Solving Model to Win Exponentially with Customers, Employees & Your Bottom Line. ,, her newest release (March 2024) is WINX for Employees – The Problem-Solving Model to Unlock Workplace Success
Irma’s mission is to help every person, at every level of organizations to thrive!
Customer Loyalty: Lighten Your Path to Unmatched Loyalty
Format: _ minute [keynote, workshop, breakout, etc..]
30-60-90. Keynote/breakout/podcast/workshop
This program is perfect for:
- Executive Leadership
- Sales Leadership
The audience will leave with:
- Examples of the reason customers pay more, even in this competitive world, and how to get your customers to do the...
Unboxing Your Decisions: How to Move Forward with Confidence
Format: 60-90 minute keynote, workshop, or breakout.
This program is perfect for:
- Corporate C Suite and Executive Teams
- Leadership Teams
The audience will leave with:
- Tackle challenges with clarity and confidence
- Establish a structured approach to solving problems that...
Time Management Magic: How to be Indispensable and Happy at Work
Format: _ 60-90 minute keynote, workshop, breakout, etc..
This program is perfect for:
- All levels of leadership
- Administrative Personnel
The audience will leave with:
- A clear understanding of how to know what to start doing, what to stop doing, and the keys to effective...
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