Jackie DesChamps

Based on nearly 25 years of management experience in both the public and private sectors, Jackie has been recognized for her ability to inspire and engage her workforce to increase productivity and reduce operational expenses. She accomplished this by creating a culture of T.R.U.S.T. to spur an environment of engagement for her staff. She has learned and implemented role-model practices from some of the best managed organizations in the United States. Her exceptional leadership skills have been credited with encouraging her staff to not only think out of the box but to eliminate it! As a frontline manager for a Fortune 500 company, Jackie set out to become like the other managers in the organization. She soon discovered that the limited success of her top-down management style left her feeling dissatisfied but more importantly alienated her workforce. Jackie broke out of the cookie cutter management mold and began to lead by creating an environment that welcomed the input of her staff. The result was the creation of an engaged and high-performing workforce that utilized their fullest potential to accomplish challenging and meaningful work.

Jackie credits her grandmother's strong influence in her life for her professional success. It was her grandmother who taught her to follow the path that was designed for her, not to go along with what others expected. Jackie's parents instilled in her a strong work ethic, the importance of education, and reaching back and paying it forward. Her first job was mopping floors in her family's cleaning business. This is when she learned by example from her parents: Always do your best no matter how humble the job. She did and she does.

 Jackie was raised in a gospel-singing family. Her siblings began singing at very early ages, but Jackie was a late bloomer and displayed her talent in her teenage years. Today, her bolstering and spirit-filled singing voice is felt by all in her presence. She earned her bachelors degree in Business Management from Carlow College in Pittsburgh; her Master's degree in Not-for-Profit Management was earned from the University of Maryland University College. Jackie is a breast cancer survivor, committed to encouraging and educating men and women affected by the disease to live beyond their diagnosis. While fighting her way back to health, Jackie gained new insight and perspective on living a life of purpose and passion. She credits her exceptional level of care to the engagement with her healthcare professionals to receive quality and compassionate treatment.