Claire Raines

Author, consultant, and speaker Claire Raines works with organizations around the world to help them understand and incorporate differences. With book sales of more than 100,000, she is a leading expert on the generations.

For her newest book, The Art of Connecting, Claire and co-author Lara Ewing studied people like Terry Gross who are masterful at connecting with people from all sorts of cultures and backgrounds.

Claire has been studying the generations for more than twenty years. Her findings have been published in five books:

• Connecting Generations
• Generations at Work (named one of the top business books of 2000 by Soundview)
• The Xers & The Boomers
• Beyond Generation X, and
• Twentysomething (named one of the best business books of 1992).

Claire has been featured widely in the media, including CNN Financial News, the Today Show, Business Week, and Fast Company.  She co-created the boardgame Connecting Generations™ and has hosted three training videos about the generations at work.

Her speeches and seminars help business leaders, managers, salespeople, team members, and customer service representatives to achieve better results with real-life business challenges.  Last year’s clients included PriceWaterhouseCoopers, a school district in upstate New York, and the Diversity Council of the Conference Board.

Claire and her husband, Allen, live in Denver and Fraser, Colorado.  They are mediocre tennis players, devoted readers, and decent flyfishermen.  They have climbed eleven of Colorado’s 14,000-foot peaks.

MOST REQUESTED TOPICS:
Generations—The Global Version
A one-hour presentation that delivers new information on worldwide trends over the last eighty years and how they have shaped the generations globally

• 4 Eras: Radio, Television, PC, Internet
• How We’re Shaped by Our Times
• Generalizations as a Tool for Understanding
• How Generations Vary from Culture to Culture
• Global Events that Shaped 4 Generations
• The Titanium Rule
• 5 Generational Trends That Will Impact the Future of Businesses Globally

Generations at Work™ 
A lively, informative, 90-minute presentation, customized for every audience, that helps businesspeople work more effectively and productively with other generations

• 4 Generations Working Side-by-Side
• Defining Moments
• Generational Profiles
• The Titanium Rule
• Preferred Work Environments, Leaders, and Communication Styles

Managing & Motivating Today’s New Workers
An interactive, fact-filled 90-minute presentation that focuses on two new generations, their styles, preferences, and work ethics

• A Collision of Perspectives
• The Xers & The Millennials
• The New Work Ethic
• Management Excellence for a New Workforce

Generations & Succession: Building a Work Culture for 2010 
A dynamic, 90-minute presentation and discussion that examines generations and secession planning.           

• Generations & Work Environment Preferences
• Your Work Culture as a Generation 
• Retaining Skilled People
• Developing New Leaders
• Building Skill Sets & Competencies for the

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