There is absolutely no doubt that your business presence and communications determine how people see and value you. It is critical for you to ensure that your employees’ professionalism and company image are beyond reproach.

For more than 25 years, I have been helping people break through the invisible walls of poor communications and career obstacles. Real life stories, interactive methods and proven strategies help people get what they want and advance their careers – in turn helping their companies to grow and profit.

Credentials

• Council of Peers Award for Excellence (CPAE) Speaker Hall of Fame — inducted by National Speakers Association in July 2006
• CSP (Certified Speaking Professional) – Designated by National Speakers Association
• PCC (Professional Certified Coach) – Awarded by International Coach Federation (first professional ever to hold CSP, CMC and PCC titles)
• MA (Master of Arts) degree in Public Address & Rhetoric from Temple University
• Professor Emeritus – Bucks County Community College

Author & Creator

• More than 18 books, including the award-winning "Help! Was That a Career Limiting Move?," "Speaking is an Audience-Centered Sport," "Career MAGIC: a Woman’s Guide to Reward & Recognition" and "Courageous Coaching: How to Get Results by Coaching with Courage, Clarity & Conviction"
• Conducted Webinars for Office Depot’s Web Cafe, New York Life Insurance Company, Lawrence Ragan Communications, Business21, Kiplinger, and others
• CNBC, Fox-TV, CNN.com, Oxygen Network, ABCNews.com, CBSNews.com
• Has served as etiquette columnist, BusinessWeek online, and an etiquette advisor for EveryRule.com
• Local Philadelphia TV stations
• National publications – The Wall Street Journal, USA Today, The Washington Post, People, Fortune, BusinessWeek and many more!

MOST REQUESTED TOPICS:

The length of all Marjorie Brody presentations can be customized to fit your agenda and program objectives.

Accountability: 4 Keys to Manage Success  (Yours & Others)

In these times of tight budgets and greater demands, every team member must "own" their decisions and actions if the organization is to succeed as a whole. If you are noticing pockets of complacency, finger pointing, and blame within your group or your company - our program can help. This BRODY workshop will invigorate your team's commitment and passion through an accountability audit and reinforce the principle of accountability as the linchpin to success.

After attending this session, participants will be able to:

• Develop a culture of accountability
• Convert a poor attitude into a winning attitude
• Lead by example in all that they do
• Give and receive honest feedback
• Demonstrate courage in challenging situations
• Eliminate behaviors that can destroy relationships and reputations
• Hold themselves and others accountable for results

Business Blunders That Can Cost A Client ... A Colleague ... A Career

Have you ever said the wrong thing at the wrong time ... to the wrong person? Or written an e-mail and hit "Send" a little too quickly? Have you ever been confused about which fork to use? Have you ever shown up being a little too casual on business casual day? 

These business faux pas happen more than you might imagine and that's why Marjorie Brody created this presentation Business Blunders That Can Cost A Client ... A Colleague ... A Career. In our fast-paced world of E-commerce, political correctness and global sales, no one can afford to have poor manners in the workplace.

As a result of attending this session, participants will be able to:

• Make all the right moves when meeting and greeting others
• Create a positive first - and lasting - impression
• Perfect their professional presence
• Feel comfortable during a business meal
• Navigate the do's and taboos of the wired world
• Be appropriate in a politically charged world - here and abroad
• Identify technology faux pas

Courageous Coaching: It's Not Easy; It's Your Job! 

It may not be easy, but coaching is necessary for building staff and relationships. One definition of "coaching" is ... Saying the right thing and asking the right questions to the right people at the right time, in the right manner.

Being "courageous" is ... Offering coaching when it isn't safe, easy or comfortable. Coaching direct reports isn't easy, but if you are the manager, it is your job. Marjorie Brody's "Courageous Coaching" presentation addresses the four reasons why managers say giving coaching to direct reports can be so difficult:

• Fear
• Time
• Assumptions
• Don't know how

During this interactive session, Marjorie will discuss whether these are real concerns, or whether they are excuses. Participants will understand that creating a culture of courageous coaching will enhance relationships, and, ultimately, results. 

 As a result of this session, participants will be able to:

• Tackle the fear factor and understand that if coaching feedback is phrased well, and comes from a place of good will, then, ultimately, it will be appreciated by the recipient
• Manage time better, setting aside time regularly, so coaching doesn't seem such an onerous task, and focus more on top performers
• Eliminate assumptions and look for ways to help people move through their gaps as longevity doesn't equal understanding job roles or new products
• Ask questions that get people thinking differently, to give feedback that is really specific and honest so people can make changes - eliminating the "I don't know how" excuse

Framework for Leadership: Five Action Steps for Breakthrough Results

When going through difficult times, when faced with challenges, when problem solving or coaching others, what is the common denominator to address? If you think it's focusing on the problem, you'd be wrong. There's a better approach. Begin with what's working, and then look at why things are working. Study the root of the success, rather than the root of the problem. When you focus on the positive, you'll get better results.

This program teaches a model to close the gap -- how things are, to where you want them to be, and to get the buy-in for results.

As a result of this session, participants will be able to:

• Use a five-step framework to ...
  • Manage change initiatives
  • Create buy-in among many stakeholders
  • Solve both simple and complex problems
  • Establish shared visions
  • Determine breakthrough growth strategies
  • Resolve conflicts between people and teams
• Ask questions that lead to results
• Get buy-in from their teams
• Stay forward-focused

It's Amazing We Communicate At All! 

The ability to communicate effectively is a critical success factor for any level of professional, in all areas of business.  Whether it's face-to-face encounters, phone calls, e-mails or texts, we all are constantly conveying a message. Yet there are many factors such as perception, bias, and style, that impact effective communications. Marjorie's program will help ensure that all participants communicate effectively, with credibility and clarity -- whichever mode of communication they choose - and that the message sent is the one received ...saving time, money and relationships.

As a result of this session, participants will be able to:

• Increase the effectiveness of their communication
• Create communications that are audience-centered
• Identify filters that cause misperception
• Take responsibility as the sender and receiver of all communication
• Eliminate the noise that can keep their message from reaching intended audiences

Personal Branding: Market Your MAGIC

We all know that who you know matters in business. Equally, if not more important, is who knows you and what you are capable of doing. The days of waiting to be discovered are long gone-you must spend time building your own personal brand if you want to be perceived as an expert in your field.

BRODY's Market Your MAGIC gives you the tools, tenacity, and motivation you need to build your personal brand within your organization and industry, and achieve greater professional success and recognition as a result.

As a result of this session, participants will be able to:

• Build a reputation of professionalism and competence
• Strategically identify advocates (within their company and industry) and make themselves valuable to these key people
• Find and pursue "stretch" assignments
• Invest their time and energy strategically
• Increase their visibility as experts in their field by communicating value

Successful People Are Connected People

No matter where you plan to go in life and what you hope to accomplish, chances are you're not going to get there alone. Connecting with others and your own potential is at the very heart of success. Making a connection requires trust, respect, likeability and awareness. When others value your thoughts, advice and perspective -- in short, you -- you know you're connected.

As a result of this session, participants will be able to:

• Eliminate the behaviors that prevent them from successfully connecting with others.
• Use specific strategies to unlock their potential, to create meaningful bonds with others.
• Leverage existing relationships to their greatest advantage.

Present Like a Pro! 

Does it seem like people are more interested in observing others, looking at their watches, doodling in their handouts and organizing their iPhones, BlackBerrys or other PDAs, than actually listening to your presentation? 

Have you ever been sabotaged by PowerPoint? Do the symptoms of stage fright leave you mentally and physically exhausted? Do you dread being asked a question ... fearful you won't have the answer?

The fear of public speaking is the most common phobia in the United States. Luckily, it is also a very treatable phobia. Yet, many people fear that they can't be helped. Marjorie Brody's presentation Present Like a Pro has helped thousands to overcome these obstacles and get optimum results with professional speech preparation and delivering strategies. 

As a result of this session, participants will be able to:

• Prepare audience-centered presentations
• Use of PowerPoint and other visuals
• Calm the stage fright butterflies
• Deliver a polished presentation
• Handle the question-and-answer session