A New York Times Bestselling Author, researcher, business scientist, consultant to Fortune 100 and Fortune 500 organizations, MBA and Executive Fellow at the Daniels School of Business, Curt Coffman has invested 30 years in the science of high performance cultures.
Mr. Coffman virtually created the engagement movement, and is currently changing the way organizations think about their culture, their managers and their business results. His mission is to help organizations, their leaders, managers and associates to create more engaging and productive workplaces to secure the loyalty and growth of their customers and business.
As Senior Partner and Chief Science Officer of The Coffman Organization, Mr. Coffman has studied hundreds of organizations and millions of employees and customers.
He was formerly the Global Practice Leader for employee and customer engagement at the Gallup Organization for 22 years. His work launched a new era in employee and management development with First, Break All the Rules: What the World's Greatest Managers do Differently - one of the best selling management books of all times. He followed that up with another bestselling book, Follow This Path: How the World's Greatest Organizations Drive Growth by Unleashing Human Potential.
His new book (co-authored with Dr. Kathie Sorensen) Culture Eats Strategy For Lunch: The Secret of Extraordinary Results - was released in September 2013.
An international figure in the world of management and engagement, Mr. Coffman's work has been translated in over 40 different languages. His research and writings have appeared in the Harvard Business Review, The New York Times, Wall Street Journal, Washington Post, USA Today, Business Week, Chief Executive magazine, CIO Magazine, The Economist, Fast Company, Fortune and a host of other management journals. He is currently an op-ed contributor to the New York Times.
An insightful and completely engaging speaker, Mr. Coffman has presented to thousands of groups on the topic of creating great cultures and its impact on individuals, families, organizational growth and creating engaged customers. Mr. Coffman has been married for over 30 years, to his talented wife, Tammy. The Coffmans reside in Denver, Colorado and are the proud parents of daughters, Katie and Claire, a son, Clayton, son-in-law, Geoff and grand-son, Eli.
Why Curt Coffman
- Active, Fun and Participative… Never a Lecture, but always a Memorable Experience
- Practical applications thatthe audience can immediately act on and want to do something with. "When you change the way you look at things, the things you look at change!"
- Research Based: All content is from the study of literally millions of employee, and thousands of managers/leaders and organizations. Research has been focused on studying excellence and what distinguishes the best.
A New York Times Bestselling Author, researcher, business scientist, consultant to Fortune 100 and Fortune 500 organizations, MBA and Executive Fellow at the Daniels School of Business, Curt Coffman has invested 30 years in the science of high performance cultures.
Mr. Coffman virtually created the engagement movement, and is currently changing the way organizations think about their culture, their managers and their business results. His mission is to help organizations, their leaders, managers and associates to create more engaging and productive workplaces to secure the loyalty and growth of their customers and business.
As Senior Partner and Chief Science Officer of The Coffman Organization, Mr. Coffman has studied hundreds of organizations and millions of employees and customers.
He was formerly the Global Practice Leader for employee and customer engagement at the Gallup Organization for 22 years. His work launched a new era in employee and management development with First, Break All the Rules: What the World's Greatest Managers do Differently - one of the best selling management books of all times. He followed that up with another bestselling book, Follow This Path: How the World's Greatest Organizations Drive Growth by Unleashing Human Potential.
His new book (co-authored with Dr. Kathie Sorensen) Culture Eats Strategy For Lunch: The Secret of Extraordinary Results - was released in September 2013.
An international figure in the world of management and engagement, Mr. Coffman's work has been translated in over 40 different languages. His research and writings have appeared in the Harvard Business Review, The New York Times, Wall Street Journal, Washington Post, USA Today, Business Week, Chief Executive magazine, CIO Magazine, The Economist, Fast Company, Fortune and a host of other management journals. He is currently an op-ed contributor to the New York Times.
An insightful and completely engaging speaker, Mr. Coffman has presented to thousands of groups on the topic of creating great cultures and its impact on individuals, families, organizational growth and creating engaged customers. Mr. Coffman has been married for over 30 years, to his talented wife, Tammy. The Coffmans reside in Denver, Colorado and are the proud parents of daughters, Katie and Claire, a son, Clayton, son-in-law, Geoff and grand-son, Eli.
Why Curt Coffman
- Active, Fun and Participative… Never a Lecture, but always a Memorable Experience
- Practical applications thatthe audience can immediately act on and want to do something with. "When you change the way you look at things, the things you look at change!"
- Research Based: All content is from the study of literally millions of employee, and thousands of managers/leaders and organizations. Research has been focused on studying excellence and what distinguishes the best.
First Break all the Rules, what the world's greatest managers do differently
FIRST BREAK ALL THE RULES, what the world's greatest managers do differently: Great managers break the rules of conventional management wisdom. They:
-Select people based upon talent not experience, skills and knowledge,
-Focus people through clarity of desired outcomes not steps or process, -Motivate people through the discovery of strengths versus fixing weaknesses,
-Creating growth by finding the right "fit" between the person's talents and demands of the role, -Get...
Culture Eats Strategy for Lunch, creating culture as your competitive advantage.
CULTURE EATS STRATEGY FOR LUNCH
creating culture as your competitive advantage:
There are three critical levels to great cultures:
1. MacroCulture - leaders who are "more interested than interesting," always painting a compelling vision, set the right strategy with the right people and are the ambassadors of the future.
2. MicroCulture - local team members who create the right outcomes and...
Culture: Turning your biggest nightmare into your greatest competitive advantage?
The practices of extraordinary cultures and their uninspiring counterparts emerged through decades of work and research.
The qualities that make a culture excellent are about 80 percent generic and 20 percent unique. Competitive advantage results from the 20 percent that slam-dunks the brand promise to the customer.
Culture Eats Strategy for Lunch is for everyone trying to work within a culture to make something happen. Each of us moves daily through a myriad of...
Brand Makes the Promise, Culture Must Deliver
The qualities that make a culture excellent are about 80 percent generic and 20 percent unique. Competitive advantage results from the 20 percent that slam-dunks the brand promise to the customer.
Great Culture: Where people just can't wait to come to work!
WHAT GREAT CULTURES KNOW
"What is the revolutionary insight shared by great cultures?"
CULTURE EATS STRATEGY FOR LUNCH, creating culture as your competitive advantage:
There are three critical levels to great cultures:
1. MacroCulture - leaders who are "more interested than interesting," always painting a compelling...
8 recommend Curt
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Quality, The Ritz-Carlton Hotel Company
On-Site
J.T., Vice President, Quality, The Ritz-Carlton Hotel Company
Curt Coffman has served as the thought architect for Ritz-Carlton's new 'Service Values,' which has been cited as one of our organization's most important change initiatives by executives, general managers and Ladies and Gentlemen alike. Curt's presentations have received rave reviews and he has been the highest rated speaker at our international general managers conference.
Organizational Development, Toyota Motor Sales U.S.A., Inc.
On-Site
M.F.G., Corporate Manager, Organizational Development, Toyota Motor Sales U.S.A., Inc.
Customers are willing to pay a premium for strong brands. Strong brands are the result of employees and the cultures they create. Curt Coffman brings the clear direction necessary to understand and capitalize on these realities.
Stryker
On-Site
M.L., Vice President, Human Resources, Stryker
I have had the privilege to work with Curt for several years. He is truly an expert in the area of creating highly productive culture. He has helped us with specific ideas on increasing employee engagement, which has led to higher customer engagement and better numbers from sales to profits. For us, numbers are everything and Curt understands that unless we can define and manage something, it's not worth doing. Curt's experience on driving employee and customer engagement is revolutionary and I am proud that our organization has continued to benefit from his work.
Roth Staffing Companies
On-Site
A.R., CEO, Roth Staffing Companies
As a world-renowned researcher and best-selling author, Curt has a unique ability to engage his audience through meaningful data, real life experiences, and thought provoking questions. When Curt first spoke at our Strategic Initiatives Meeting, he "wowed" our managers and our relationship has continued to evolve. Curt has been instrumental in helping us to develop a platform for engagement that has propelled our Company to earn distinctions around the engagement of our Coworkers and Customers—as a "Best Staffing Firm to Work for" and "Best of Staffing Client" Specifically, Curt has worked with our leadership team to better equip our managers and leaders to engage their teams and Customers through tools such as our hiring/selection process, performance management program, onboarding and integration strategy, and, most importantly, our engagement methodology. Ultimately, Curt has helped us to create to align the vision and values of our Company with the structure, metrics, knowledge, and tools that will continue to allow us to achieve business success and engagement excellence in 2016 and beyond.
Client Experience, Greenwich Associates
On-Site
R.B., Principal and Global Practice Leader, Client Experience, Greenwich Associates
Curt's contribution to our event was both memorable and impactful. Attendees were unanimous in ranking Curt as the best session of the day. We look forward to having him back.
The Leadership Investment
On-Site
R.H., President & CEO, The Leadership Investment
Curt Coffman delivered a compelling workshop to corporate members of The Leadership Investment. Not only were we challenged to look at our cultures and ourselves differently, but also his extensive knowledge and research coupled with practical examples offers solutions for leaders to address and tackle cultural issues. This is not your typical academic culture presentation; it is a provocative and engaging approach to turn culture into a competitive advantage. We look forward to working with Curt again soon!
Imagined Future Inc.
On-Site
L.J., President & CEO, Imagined Future Inc.
Ever since I read, First, Break All the Rules (1999), I have followed the work and theories posed by Curt Coffman. I was honored to attend one of his presentations at the corporate headquarters of Qdoba Restaurants and was reinforced in my belief about the importance of his work on organizational strengths and performance relative to employee engagement. Curt's presentation was insightful and inspirational and led to an increased amount of effort being placed on the direct connection between the care & handling of employees leading to improved customer loyalty and thereby improved corporate performance.
Leadership Colloquia Series, NASA
On-Site
G.S.W., Emeritus, Leadership Colloquia Series, NASA
Curt spent the day on 11.3.15 at NASA Goddard Space Flight Center meeting with a senior manager, delivering a keynote to 200+ attendees, and then leading a small group conversation in the afternoon. It was clear that Curt has a depth of expertise on culture change. What stood out the most was his facility with story telling and how well he integrated that approach with hard facts and statistics. Research indicates that people best remember information conveyed to them in the form of a story. Curt's input is helpful to organizations seeking to make the case for the "softer" skills. Also notable, was Curt's warmth and approachability. Attendees commented on the fact that Curt is a great listener and made it easy for people to ask questions and engage with him, both in the keynote and small conversation format.
