A longtime Microsoft client once presented Lisa Glenn with a "World's Best Shovel" award, a tribute to all the new ground they had broken together across multiple launches. It captures what audiences get from Lisa: someone who digs beneath green status reports and confident project plans to find what is really happening, before it surfaces on launch day.
Audiences leave Lisa's sessions with a new lens for the initiatives they lead. They learn to recognize the Velocity Trap, the cultural reflex that mistakes speed for progress, and to spot the hidden readiness gaps that project plans, status reports, and testing fail to reveal. They walk away with sharper questions, shared language for naming risk, and practical ways to keep their teams and projects on track.
Lisa speaks from experience on both sides of the launch. Before she built a consulting career serving Microsoft, Starbucks, Alaska Airlines, and Boeing, she worked in restaurant and retail operations, store management, and hospitality environments. She has experienced firsthand what happens when new systems reach frontline teams before the organization is ready to support them.
Over a 20+ year career consulting for Fortune 500 organizations, she has led readiness and launch work spanning loyalty programs, mobile applications, operational systems, and large-scale business transformations. That includes readiness assessments for the Alaska Airlines and Virgin America systems integration and repeatable launch processes for Starbucks Roastery and Reserve store concepts.
Lisa's speaking programs:
- The Velocity Trap, on the cultural pattern that rushes teams toward launches based on assumptions instead of reality
- Hidden Readiness Gaps: What Your Status Report Isn't Telling You, on why initiatives that look ready on paper still struggle at launch
- Why IT Initiatives Fail Even When the Technology Is Right, on the leadership patterns behind failed technology initiatives
Client feedback tells the story best. A Starbucks stakeholder said she could finally sleep at night once critical launch risks were documented and assessed. Others have said "you set a new standard for how the team approached the work" and "we couldn't have launched without you."
Lisa is the founder of Shine Advisory and holds certifications including CBAP, TOGAF Business Architecture Foundation, CSPO, and Lean Six Sigma Black Belt. She delivers keynotes, breakout sessions, workshops, and executive briefings, in person and virtually.
A longtime Microsoft client once presented Lisa Glenn with a "World's Best Shovel" award, a tribute to all the new ground they had broken together across multiple launches. It captures what audiences get from Lisa: someone who digs beneath green status reports and confident project plans to find what is really happening, before it surfaces on launch day.
Audiences leave Lisa's sessions with a new lens for the initiatives they lead. They learn to recognize the Velocity Trap, the cultural reflex that mistakes speed for progress, and to spot the hidden readiness gaps that project plans, status reports, and testing fail to reveal. They walk away with sharper questions, shared language for naming risk, and practical ways to keep their teams and projects on track.
Lisa speaks from experience on both sides of the launch. Before she built a consulting career serving Microsoft, Starbucks, Alaska Airlines, and Boeing, she worked in restaurant and retail operations, store management, and hospitality environments. She has experienced firsthand what happens when new systems reach frontline teams before the organization is ready to support them.
Over a 20+ year career consulting for Fortune 500 organizations, she has led readiness and launch work spanning loyalty programs, mobile applications, operational systems, and large-scale business transformations. That includes readiness assessments for the Alaska Airlines and Virgin America systems integration and repeatable launch processes for Starbucks Roastery and Reserve store concepts.
Lisa's speaking programs:
- The Velocity Trap, on the cultural pattern that rushes teams toward launches based on assumptions instead of reality
- Hidden Readiness Gaps: What Your Status Report Isn't Telling You, on why initiatives that look ready on paper still struggle at launch
- Why IT Initiatives Fail Even When the Technology Is Right, on the leadership patterns behind failed technology initiatives
Client feedback tells the story best. A Starbucks stakeholder said she could finally sleep at night once critical launch risks were documented and assessed. Others have said "you set a new standard for how the team approached the work" and "we couldn't have launched without you."
Lisa is the founder of Shine Advisory and holds certifications including CBAP, TOGAF Business Architecture Foundation, CSPO, and Lean Six Sigma Black Belt. She delivers keynotes, breakout sessions, workshops, and executive briefings, in person and virtually.
The Velocity Trap
Format: 45-60 minute Keynote (adaptable to Breakout or Workshop)
This program is perfect for:
Leaders and teams under pressure to move fast on a launch, rollout, or major decision
Hidden Readiness Gaps: What Your Status Report Isn't Telling You
Format: 45-60 minute keynote or breakout session (adaptable to Executive Briefing or Working Session formats)
This program is perfect for:
Leaders preparing for a high-stakes launch, rollout, or major...
Why IT Initiatives Fail Even When the Technology Is Right
Format: 45-60 minute Keynote (adaptable to Breakout or Workshop)
This program is perfect for:
Senior leaders planning major technology investments who keep watching solid projects...
2 recommend Lisa
Post your own verified review when you hire this speaker through eSpeakers.
Microsoft
On-Site
K.R., Partner Strategy Lead, Microsoft
We need someone like Lisa on our project.
Starbucks
On-Site
L.R., Manager, Global Operations Services, Starbucks
I can finally sleep at night.
Member Of
