
Troy Harrison
Troy Harrison addresses how owners build sales organizations that actually work. With 30+ years as a top-producing salesperson, award-winning sales manager, and national consultant, Troy is the only major sales voice who simultaneously covers selling, managing, hiring, and organizational design.
A Speaker Your Audience Will Remember. A Framework They’ll Actually Use.
Troy Harrison The Sales Navigator™
Troy Harrison doesn’t deliver motivational speeches. He delivers working sessions — built on a four-layer framework that gives your attendees a clear picture of their sales organization, what’s broken in it, and what to do about it.
While most sales trainers teach techniques to individual salespeople, Troy Harrison builds complete sales organizations — helping B2B owners hire better, manage smarter, and sell more effectively in the modern buying environment. No scripts. No manipulation. No franchise. Just one expert, one philosophy, and results that hold.
Here is what I believe, and have believed for thirty-six years in this profession: the problem is almost never the salespeople.
It’s the system they’re operating in. The structure that was assembled rather than designed. The compensation plan that rewards the wrong behaviors. The hiring process that runs on gut feel and optimism. The sales approach that hasn’t been updated since the internet changed everything about how buyers make decisions.
How I Got Here
I didn’t start as a consultant. I started as a salesperson — and I was competitive enough about it to spend fifteen years in frontline sales and sales management before I ever considered teaching anyone else.
During that time, I built what became a two-time consecutive National Champion sales force, developed and hired six President’s Club winners, and earned two National Champion Sales Manager awards. I wasn’t collecting credentials. I was learning, often the hard way, what actually separates a high-performing sales organization from one that perpetually underperforms — and why the answer is almost never what most people assume.
I founded The Sales Navigator in 2004 in Mission, Kansas. Since then, I’ve worked with hundreds of B2B companies across the United States, Canada, Europe, and the Middle East — twenty-three countries in all. The industries have ranged from high technology to heavy equipment, from architecture to animal feed, from medical services to industrial distribution. The framework adapts. The fundamentals don’t.
I speak at national and regional conferences, trade association conventions, and corporate events across North America and Europe, and am a featured speaker for Vistage Worldwide, the world’s largest CEO peer advisory organization. My rebooking rate has consistently exceeded 80 percent in an industry that averages 30. I mention this not to brag about it, but because I think it tells you something important: the people who bring me in tend to find that what I deliver is actually useful.
I’ve published more than 400 articles on selling, sales management, hiring, and sales culture, and have written The Weekly Navigator continuously since 2004 — making it one of the longest-running sales newsletters in the country. My first book, Sell Like You Mean It! (2006), took a buyer-centric approach to professional selling at a time when most of the industry was still pushing manipulation-based techniques. My second, The Pocket Sales Manager(2015), distilled sales management into its most essential principles. My third book, The Navigator’s Chart™, is forthcoming in 2026 and is the fullest expression of the framework I’ve spent three decades developing.
Outside the Work
I live in Mission, Kansas with my wife Holly.
Away from work, I’m a committed car enthusiast — my projects have ranged from building vintage hot rods to full restorations to driving oval track race cars. I’m also a bourbon connoisseur and an enthusiastic cook who is, at some point, going to write a cookbook for men. The sales profession and the culinary arts share at least one important principle: the right preparation makes everything that follows easier.
A Speaker Your Audience Will Remember. A Framework They’ll Actually Use.
Troy Harrison The Sales Navigator™
Troy Harrison doesn’t deliver motivational speeches. He delivers working sessions — built on a four-layer framework that gives your attendees a clear picture of their sales organization, what’s broken in it, and what to do about it.
While most sales trainers teach techniques to individual salespeople, Troy Harrison builds complete sales organizations — helping B2B owners hire better, manage smarter, and sell more effectively in the modern buying environment. No scripts. No manipulation. No franchise. Just one expert, one philosophy, and results that hold.
Here is what I believe, and have believed for thirty-six years in this profession: the problem is almost never the salespeople.
It’s the system they’re operating in. The structure that was assembled rather than designed. The compensation plan that rewards the wrong behaviors. The hiring process that runs on gut feel and optimism. The sales approach that hasn’t been updated since the internet changed everything about how buyers make decisions.
How I Got Here
I didn’t start as a consultant. I started as a salesperson — and I was competitive enough about it to spend fifteen years in frontline sales and sales management before I ever considered teaching anyone else.
During that time, I built what became a two-time consecutive National Champion sales force, developed and hired six President’s Club winners, and earned two National Champion Sales Manager awards. I wasn’t collecting credentials. I was learning, often the hard way, what actually separates a high-performing sales organization from one that perpetually underperforms — and why the answer is almost never what most people assume.
I founded The Sales Navigator in 2004 in Mission, Kansas. Since then, I’ve worked with hundreds of B2B companies across the United States, Canada, Europe, and the Middle East — twenty-three countries in all. The industries have ranged from high technology to heavy equipment, from architecture to animal feed, from medical services to industrial distribution. The framework adapts. The fundamentals don’t.
I speak at national and regional conferences, trade association conventions, and corporate events across North America and Europe, and am a featured speaker for Vistage Worldwide, the world’s largest CEO peer advisory organization. My rebooking rate has consistently exceeded 80 percent in an industry that averages 30. I mention this not to brag about it, but because I think it tells you something important: the people who bring me in tend to find that what I deliver is actually useful.
I’ve published more than 400 articles on selling, sales management, hiring, and sales culture, and have written The Weekly Navigator continuously since 2004 — making it one of the longest-running sales newsletters in the country. My first book, Sell Like You Mean It! (2006), took a buyer-centric approach to professional selling at a time when most of the industry was still pushing manipulation-based techniques. My second, The Pocket Sales Manager(2015), distilled sales management into its most essential principles. My third book, The Navigator’s Chart™, is forthcoming in 2026 and is the fullest expression of the framework I’ve spent three decades developing.
Outside the Work
I live in Mission, Kansas with my wife Holly.
Away from work, I’m a committed car enthusiast — my projects have ranged from building vintage hot rods to full restorations to driving oval track race cars. I’m also a bourbon connoisseur and an enthusiastic cook who is, at some point, going to write a cookbook for men. The sales profession and the culinary arts share at least one important principle: the right preparation makes everything that follows easier.
THE NAVIGATOR’S CHART™ - Why Most Sales Organizations Are Built on One Layer — And What the Other Three Could Do for Yours
Every company invests in how their reps sell. Almost none of them have deliberately designed the three layers underneath it — the ones that determine whether the selling actually works.
In this keynote, Troy Harrison introduces The Navigator’s Chart™: a four-layer framework for the modern B2B sales organization. Layer I, The Waters, addresses who today’s buyer is and how they actually buy. Layer II, The Vessel, examines whether your sales organization is built to...
The Performance Process: Why Your Sales Team Isn’t Underperforming — Your System Is
Format: 60 minute breakout session
Most sales underperformance isn’t a people problem. It’s a structure problem. Compensation plans that reward the wrong behaviors, activity metrics that measure noise instead of progress, management accountability that exists in theory but not in practice. This session shows how to build the organizational infrastructure that makes good salespeople great and exposes poor performers for what they are.
Navigating the Buyer’s Journey: How to Earn Your Place in a Process You Don’t Control
Format: 60 minute breakout session
Modern buyers don’t follow a salesperson’s process — they follow their own. The salesperson’s job is no longer to control the sale; it’s to earn a place in the buyer’s journey by being genuinely useful at every stage. This session teaches the Buyer’s Journey framework and how salespeople can align their approach to the way buyers actually move through a purchase decision.
Who should...


