James Lloyd
Topics: Customer Service, Motivation, Passion, and Presentation Skills
James Lloyd is known for...
- Touching hearts
- Purposeful humor
- Fiery enthusiasm
- Memorable stories
- Original content
For the past 30 years, James Lloyd has captivated and inspired audiences on five continents. His experience as a missionary, corporate trainer, and professional speaker blend together to create BIG humor with a BIG message.
In short, James displays a remarkable gift to touch people's hearts.
Programs
- Dazzling Service! Satisfying is No Longer Enough
- Passing the Spark: Secrets to Motivating Others
- How Full is Your Bucket?
- Life's Three Burning Questions -- The Secret to Happiness and Productivity
- Jackpot! Increasing Your Odds for Success
Books
I'm on Fire, Watch Me Burn
Sparks Emit from My Fingertips
Life's 3 Burning Questions -- Soon!
What they are saying?
"Your keynote speech on customer service was off the charts and rated 4.97 on a 5.0 scale. This is the highest keynote speaker rating we have ever recorded at one of our conferences." K.B. BCBSA
Topics: Customer Service, Motivation, Passion, and Presentation Skills
James Lloyd is known for...
- Touching hearts
- Purposeful humor
- Fiery enthusiasm
- Memorable stories
- Original content
For the past 30 years, James Lloyd has captivated and inspired audiences on five continents. His experience as a missionary, corporate trainer, and professional speaker blend together to create BIG humor with a BIG message.
In short, James displays a remarkable gift to touch people's hearts.
Programs
- Dazzling Service! Satisfying is No Longer Enough
- Passing the Spark: Secrets to Motivating Others
- How Full is Your Bucket?
- Life's Three Burning Questions -- The Secret to Happiness and Productivity
- Jackpot! Increasing Your Odds for Success
Books
I'm on Fire, Watch Me Burn
Sparks Emit from My Fingertips
Life's 3 Burning Questions -- Soon!
What they are saying?
"Your keynote speech on customer service was off the charts and rated 4.97 on a 5.0 scale. This is the highest keynote speaker rating we have ever recorded at one of our conferences." K.B. BCBSA
Dazzling Service
In this customer service training session, James shares his most effective service techniques gathered from his 15 years of experience. This dynamic workshop enhances interactions with both our internal and external customers, as well as with our relationships outside of work.
Course includes:
- Handling irate customers
- Grading your service
- Why customers leave
- Families are customers too!
- Magical...
Yield to New Ideas
This speech presents methods for employees and employers to find the positives with change. Whether it is a corporate merger, corporate restructuring, or downsizing, finding the positives in change will create an environment of growth and loyalty.
How Full is Your Bucket?
“I’d recommend this book to anyone who wants to dramatically improve their work life and strengthen their relationships.”
—Deepak...
Passing the Spark - Motivating Others
This interactive class offers documented, proven strategies that will motivate your associates. James also includes test cases from Fortune 100 companies. Come prepared to laugh, reflect, and revolutionize your leadership abilities.
This course provides practical tools to motivate others. Whether it is a staff of 20 or only 2, Passing the Spark will help you maximize their potential. Equally exciting are the possibilities of successfully motivating family members!
Course...
Taking Care of Business
This 3-hour interactive workshop contains all three of James’ most requested topics. In this age of change and uncertainty there are 3 areas of focus that will ensure our success.
First, we must take care of our customers.
Second, we must take care of our staff. Whether you have only one employee, or a staff of 30, the way we treat them is reflected in their own levels of service.
Third, and perhaps most important, we must take care of ourselves. This includes having...
Happiness in the Workplace
Stress versus Burnout
Cross Train the Brain
True Fountain of Youth
One Year William James Test
Top 10 Longevity Factors
Will Power vs. Social Power
