Rob Herold

Rob Herold

US

Helping leaders show up with clarity, lead with intention, and build cultures where people grow.

Rob Herold

Entrepreneur | Leadership Coach | Speaker


Rob Herold helps leaders turn potential into performance by focusing on what matters most—how they show up, how they lead others, and how they build environments where people grow.


With a 25-year career in the restaurant industry and 17 years as a Chick-fil-A Franchisee, Rob has led teams that generated more than $82 million in revenue and served over 7 million guests. At Chick-fil-A Bowie Marketplace, he built a high-performing culture where leaders develop leaders—hiring and training nearly 800 team members and directly developing over 85 restaurant leaders. His approach is grounded in a simple belief: leadership is a stewardship, not a title.


A trusted voice in the leadership space, Rob serves as facilitator for the Washington DC Chick-fil-A Franchisee Advisory Board, helping guide strategy across nearly 100 locations, and as Chair of the Live2Lead PAC Committee, where he equips leaders and event hosts around the world to create impactful leadership experiences. As an Executive Director with Maxwell Leadership, he has also been selected to coach and facilitate leadership development internationally in Guatemala, Panama, the Dominican Republic, and Argentina.


Rob’s influence extends beyond business. Through partnerships with Lifeshape and 410 Bridge, he has helped lead initiatives that have raised over $150,000 to support clean water and education projects in Kenya—investing in long-term, sustainable transformation.


He is the creator of Climb Higher, a leadership philosophy centered on navigating challenges, strengthening culture, and building results that endure. He is also a certified facilitator for DISC, Working Genius, the Maxwell Leadership Game, and leadership experiences built around best-selling authors like John C. Maxwell, Ryan Leak, and Jeff Henderson.


Speaking Topics

Rob equips leaders and organizations to:

  • Build cultures that drive performance
  • Strengthen customer loyalty and experience
  • Elevate hospitality into a competitive advantage
  • Develop leaders who create long-term impact


Why Event Planners Choose Rob

Audiences leave Rob’s sessions with:

  • Engaging stories grounded in real-world leadership
  • Practical insight they can apply immediately
  • A clear perspective that reframes leadership as personal, intentional, and worth the climb


Rob Herold doesn’t just teach leadership. He lives it - leading in business, in his community, and at home as a father. His message is simple and lasting: how you lead matters, and the impact you make should outlive you.

Rob Herold

Entrepreneur | Leadership Coach | Speaker


Rob Herold helps leaders turn potential into performance by focusing on what matters most—how they show up, how they lead others, and how they build environments where people grow.


With a 25-year career in the restaurant industry and 17 years as a Chick-fil-A Franchisee, Rob has led teams that generated more than $82 million in revenue and served over 7 million guests. At Chick-fil-A Bowie Marketplace, he built a high-performing culture where leaders develop leaders—hiring and training nearly 800 team members and directly developing over 85 restaurant leaders. His approach is grounded in a simple belief: leadership is a stewardship, not a title.


A trusted voice in the leadership space, Rob serves as facilitator for the Washington DC Chick-fil-A Franchisee Advisory Board, helping guide strategy across nearly 100 locations, and as Chair of the Live2Lead PAC Committee, where he equips leaders and event hosts around the world to create impactful leadership experiences. As an Executive Director with Maxwell Leadership, he has also been selected to coach and facilitate leadership development internationally in Guatemala, Panama, the Dominican Republic, and Argentina.


Rob’s influence extends beyond business. Through partnerships with Lifeshape and 410 Bridge, he has helped lead initiatives that have raised over $150,000 to support clean water and education projects in Kenya—investing in long-term, sustainable transformation.


He is the creator of Climb Higher, a leadership philosophy centered on navigating challenges, strengthening culture, and building results that endure. He is also a certified facilitator for DISC, Working Genius, the Maxwell Leadership Game, and leadership experiences built around best-selling authors like John C. Maxwell, Ryan Leak, and Jeff Henderson.


Speaking Topics

Rob equips leaders and organizations to:

  • Build cultures that drive performance
  • Strengthen customer loyalty and experience
  • Elevate hospitality into a competitive advantage
  • Develop leaders who create long-term impact


Why Event Planners Choose Rob

Audiences leave Rob’s sessions with:

  • Engaging stories grounded in real-world leadership
  • Practical insight they can apply immediately
  • A clear perspective that reframes leadership as personal, intentional, and worth the climb


Rob Herold doesn’t just teach leadership. He lives it - leading in business, in his community, and at home as a father. His message is simple and lasting: how you lead matters, and the impact you make should outlive you.

The Hospitality of a Leader

Format: 30–45 minute keynote


This program is perfect for:
Leaders responsible for culture, engagement, and retention
Organizations seeking to elevate team and customer experience


The audience will leave with:
A clear understanding of how everyday interactions shape trust and performance
Practical ways to lead with greater awareness and intentionality

Leadership is...

Business - CultureCustomer ExperienceHospitalityEducational / InformativeHospitality

Good to Be Seen: The Power of Paying Attention

Format: 30–45 minute keynote


This program is perfect for:
Leaders looking to improve engagement and connection within their teams
Organizations focused on culture, communication, and employee experience


The audience will leave with:
A deeper understanding of how attention drives trust and ownership
Practical ways to lead with presence in everyday interactions

Customer ServiceTeamwork / TeambuildingBusiness - CultureCustomer ExperienceHospitalityFranchiseEducational / InformativeInspirational / Life-changingHospitality

Go Rogue: The Rules Every Leader Must Break

Format: 30–45 minute keynote


This program is perfect for:
Leaders ready to challenge assumptions and elevate their performance
Organizations seeking to develop ownership and accountability at every level


The audience will leave with:
A sharper awareness of the hidden rules that limit growth
The confidence to lead with greater ownership, clarity, and intention

Most...

Teamwork / TeambuildingBusiness - CultureFranchiseEducational / InformativeInspirational / Life-changing

Climb Higher: A Leader’s Journey to the Summit

Format: 30–45 minute keynote


This program is perfect for:
Emerging and experienced leaders navigating growth and increased responsibility
Organizations facing change, pressure, or rapid expansion


The audience will leave with:
A clearer perspective on what leadership requires as pressure increases
The mindset needed to stay disciplined and focused as challenges...

Teamwork / TeambuildingBusiness - CultureFranchiseInspirational / Life-changing

Food for Thought: Nourishing Your Team’s Potential

Format: 60-90 minute workshop

This program is perfect for:
Teams seeking practical leadership development
Organizations looking to improve communication, alignment, and accountability


The audience will leave with:
Practical tools they can immediately apply within their team
Greater clarity on how to lead people more effectively in everyday situations

Leadership development doesn’t have to be...

Teamwork / TeambuildingBusiness - CultureHospitalityRestaurantFranchiseAudience ActivityEducational / Informative

From Under the Hood to Behind the Wheel

Format: Half-day or full-day executive experience


This program is perfect for:
Leadership teams seeking greater alignment and self-awareness
Organizations looking to improve team dynamics and communication


The audience will leave with:
A deeper understanding of individual strengths, frustrations, and working styles
Improved communication and collaboration across the...

Teamwork / TeambuildingBusiness - CultureAudience Activity

Loading...


Podcasts