It’s all about realizing that emotional engagement and relationships are more profitable than a mere sale.
Scott’s matchless experiences have continued throughout his life. They range from playing the villain in a Werner Herzog film that Roger Ebert called one of the 50 “great movies” in cinema history to being booked to speak by Arnold Schwarzenegger for an event on the White House lawn with the President in the audience; from being the author of business books named among the “year’s ten best” to membership of multiple Boards of Directors.
The tapestry of Scott McKain’s distinctive experiences has blended to create the inimitable content that makes him one of the world’s most in-demand business experts and speakers.
Scott has delivered over 2000 presentations in 36 countries across six of the seven continents helping audiences create more compelling connections, provide ultimate customer experiences, and stand out personally and professionally.
Scott shares his distinctive ideas and iconic speaking style to the most important events in the world and has been honored with the following:
- Currently “Corporate Educator in Residence” at High Point University, named by U.S. News & World Report as the nation’s “most innovative” university.
- He has been honored with induction into the “Professional Speakers Hall of Fame.”
- He was selected to join Seth Godin, Zig Ziglar, and Dale Carnegie as one of about 25 members of the “Sales and Marketing Hall of Fame.”
- He is a member of “Speakers Roundtable” — an elite, invitation-only group of twenty business speakers considered by many to be among the best in the world.
Scott first became interested in business — and creating Ultimate Customer Experiences® — while helping in the family business, the grocery store in his hometown of Crothersville, Indiana.
After high school graduation, Scott was elected as the Indiana President, then as a National Officer of a half-million-member student leadership organization. By the end of his terms, Scott had presented over 1,000 speeches on platforms ranging from high school cafeterias to arenas with audiences of 20,000+ in attendance.
By age 21, Scott had chatted with the President in the Oval Office, lunched with the President of Brazil, had a private meeting with the Chairman of General Motors, and dined with the real-life Colonel Sanders of KFC fame.
These unique experiences as a youth inspired both a passion for the platform and a fascination with business and leadership that continues to this day.
Scott lives with his wife Tammy in Las Vegas where they are involved in several charitable organizations.
It’s all about realizing that emotional engagement and relationships are more profitable than a mere sale.
Scott’s matchless experiences have continued throughout his life. They range from playing the villain in a Werner Herzog film that Roger Ebert called one of the 50 “great movies” in cinema history to being booked to speak by Arnold Schwarzenegger for an event on the White House lawn with the President in the audience; from being the author of business books named among the “year’s ten best” to membership of multiple Boards of Directors.
The tapestry of Scott McKain’s distinctive experiences has blended to create the inimitable content that makes him one of the world’s most in-demand business experts and speakers.
Scott has delivered over 2000 presentations in 36 countries across six of the seven continents helping audiences create more compelling connections, provide ultimate customer experiences, and stand out personally and professionally.
Scott shares his distinctive ideas and iconic speaking style to the most important events in the world and has been honored with the following:
- Currently “Corporate Educator in Residence” at High Point University, named by U.S. News & World Report as the nation’s “most innovative” university.
- He has been honored with induction into the “Professional Speakers Hall of Fame.”
- He was selected to join Seth Godin, Zig Ziglar, and Dale Carnegie as one of about 25 members of the “Sales and Marketing Hall of Fame.”
- He is a member of “Speakers Roundtable” — an elite, invitation-only group of twenty business speakers considered by many to be among the best in the world.
Scott first became interested in business — and creating Ultimate Customer Experiences® — while helping in the family business, the grocery store in his hometown of Crothersville, Indiana.
After high school graduation, Scott was elected as the Indiana President, then as a National Officer of a half-million-member student leadership organization. By the end of his terms, Scott had presented over 1,000 speeches on platforms ranging from high school cafeterias to arenas with audiences of 20,000+ in attendance.
By age 21, Scott had chatted with the President in the Oval Office, lunched with the President of Brazil, had a private meeting with the Chairman of General Motors, and dined with the real-life Colonel Sanders of KFC fame.
These unique experiences as a youth inspired both a passion for the platform and a fascination with business and leadership that continues to this day.
Scott lives with his wife Tammy in Las Vegas where they are involved in several charitable organizations.
ICONIC: How Organizations and Leaders Attain, Sustain, and Regain the Ultimate Level of Distinction
ICONIC
How Organizations and Leaders Attain, Sustain, and Regain the Ultimate Level of Distinction
This keynote answers the critical question: What is an iconic organization or leader? And, it will clearly reveal how you can attain, sustain, or regain that status.
Being distinctive in the marketplace used to be the pinnacle of success. In today's global marketplace, that mountain is significantly more difficult to climb. Add the pervasive...
The "ULTIMATE CUSTOMER EXPERIENCE ®" - Delivering What Customers REALLY Want
THE ULTIMATE CUSTOMER EXPERIENCE®: Delivering What Customers REALLY Want
There is a stunning difference between what customers want and what most organizations offer. And, as Scott McKain's research proves, this widening gulf creates dissatisfaction, distrust, and -worst of all for any business - disloyalty.
What customers really want today is a superior client experience. Certainly, they want good service, a great product, and a competitive...
CREATE DISTINCTION: What to Do When "Great" Isn't Good Enough to Grow Your Business
Create Distinction
What to Do When "Great" Isn't Good Enough to Grow Your Business
In this keynote or workshop, Scott teaches how to create distinction. He will show you how to deliver ultimate customer experiences® to earn customers for life.
The most important question we must confront is: "WHY would we get chosen instead of our competition?"
In this high-impact keynote, Scott shares distinctive stories from his extensive case studies....
THE ICONIC SALES PROFESSIONAL: How To Stand Out and Win in a Hyper-competitive Marketplace
THE ICONIC SALES PROFESSIONAL
How To Stand Out and Win in a Hyper-competitive Marketplace
In this keynote program or workshop, Scott reveals the specific steps to win sales in a hyper-competitive marketplace.
Most organizations are selling customers and prospects exactly like their competitors. As Scott McKain's research reveals, part of the reason is that organizations have not thoroughly educated their sales professionals. Many...
DEVELOPING A DISTINCTIVE CULTURE: Creating Ultimate Employee Experiences in a Multi-generational Wor
DEVELOPING A DISTINCTIVE CULTURE
Creating Ultimate Employee Experiences in a Multi-generational Workforce
In this keynote presentation or workshop, Scott helps you develop a game plan that respects our differences - and helps you draw strength from your diversity.
You've probably heard it before: culture will always surpass strategy. Culture is the primary factor that determines how we execute. So, how do we develop a culture that creates...
5 recommend Scott
Post your own verified review when you hire this speaker through eSpeakers.
Cisco
On-Site
D., Senior Marketing Manager, Cisco
The only speaker in the history of our company to have received a perfect score from EVERY attendee at our most important global partners event. We’ve booked the leading speakers in the world. Scott McKain received the highest ratings of all.
BMW
On-Site
K., President and Chairman, BMW
It is not often I will make such a recommendation, but in this case I feel it is very much worth it – so if you are thinking about an event to reinforce the Customer Focus and get a new angle on the topic, then I can only recommend that you get in touch with Scott.
DOW
On-Site
J., senior event planner, DOW
Scott McKain fit our program perfectly and he adapted it to us very well. We will definitely have him back again. All of the sales reps LOVED it and wanted to hear more for him.
Connecting Point Marketing
On-Site
N., senior event planner, Connecting Point Marketing
"I cannot tell you how much enthusiasm you generated. You were the hit of the event!"
Soitron
On-Site
K., speaker's consultant, Soitron
Thank you for providing us an opportunity to meet with you, to listen to your outstanding presentation and to work with you. It was indeed a matter of great pride for us...



















