Sylvia Baffour is a globally recognized emotional intelligence keynote speaker who helps leaders strengthen judgment, build trust, and lead effectively in moments that matter. Her work translates emotional intelligence into practical leadership behaviors that improve decision-making, communication, and culture.
With nearly two decades of experience and a global perspective shaped by living and working across multiple cultures, Sylvia connects easily with diverse audiences and understands the human dynamics leaders face in complex environments.
Through her Dare to Care™ Framework, Sylvia equips leaders with emotionally intelligent strategies they can apply immediately. Her keynotes are engaging, interactive, and consistently praised for their relevance and impact.
Sylvia has worked with organizations including Whirlpool Inc., Lockheed Martin, Capital One, Doctors Without Borders, the World Bank, the U.S. Department of Transportation, and the U.S. Department of Defense. She is the author of I Dare You to Care and the host of an emotional intelligence podcast.
Sylvia Baffour is a globally recognized emotional intelligence keynote speaker who helps leaders strengthen judgment, build trust, and lead effectively in moments that matter. Her work translates emotional intelligence into practical leadership behaviors that improve decision-making, communication, and culture.
With nearly two decades of experience and a global perspective shaped by living and working across multiple cultures, Sylvia connects easily with diverse audiences and understands the human dynamics leaders face in complex environments.
Through her Dare to Care™ Framework, Sylvia equips leaders with emotionally intelligent strategies they can apply immediately. Her keynotes are engaging, interactive, and consistently praised for their relevance and impact.
Sylvia has worked with organizations including Whirlpool Inc., Lockheed Martin, Capital One, Doctors Without Borders, the World Bank, the U.S. Department of Transportation, and the U.S. Department of Defense. She is the author of I Dare You to Care and the host of an emotional intelligence podcast.
The Human Advantage in a Digital World
Format: 45- 60 minute keynote
Leadership today is being tested in new ways. Speed, automation, and constant change have reshaped how work gets done, but technology still cannot replace human judgment.
In this keynote, Sylvia explores what it takes to lead effectively when pressure is high and decisions matter. Through storytelling, interactive moments, and practical insights, she shows how emotional intelligence strengthens judgment, builds trust, and...
Dare to Care™: How Leaders Inspire and Influence with Emotional Intelligence
Format: 45 - 60 minute keynote
Leadership influence is not driven by authority alone. It is shaped by how leaders understand themselves, engage others, and navigate emotions in moments that matter. In this keynote, Sylvia Baffour introduces her Dare to Care™ Framework to show how emotional intelligence strengthens connection, credibility, and influence.
Through storytelling, humor, and practical tools, leaders learn how to build trust, communicate with...
Built to Adapt: Leading with Clarity as Everything Shifts
Format: 45 - 60 minute keynote
Change is no longer episodic. It’s continuous, layered, and often unpredictable. In this energizing keynote, Sylvia Baffour equips leaders and teams with emotionally intelligent strategies to stay grounded, adaptable, and clear-headed as expectations, priorities, and environments continue to shift.
Through compelling stories and practical tools, audiences learn how to regulate emotions, reframe challenges, and lead with clarity...
Celebrate the Passionate Administrative Professional
Format: 45 - 60 minute keynote
Administrative professionals play a vital role in how organizations function and succeed. As responsibilities grow and expectations increase, staying energized, confident, and valued in the role matters more than ever.
In this uplifting keynote, Sylvia celebrates the impact administrative professionals have across their organizations while sharing practical strategies to sustain passion, manage pressure, and stay engaged in...
8 recommend Sylvia
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MPC
On-Site
K.S., Strategic Communications Advisor, MPC
Verified @marathonpetroleum.comI’ve had the great fortune of hearing Sylvia speak twice in the past year, and simply put, she left a lasting impression on me. Her skills and talents are top notch, but her methodology and personal approach are what sets her apart. As a former L&D practitioner focused on behavioral change, I recognize and applaud Sylvia for her careful integration of stories, personalized details, facts, and useful tools for immediate application. As an audience member, I enjoyed her warmth, charisma, expertise, and true embodiment of emotional intelligence.
BTI360
On-Site
K.S., Program Director, BTI360
Verified @bti360.comSylvia recently taught a conflict management course at my company. The feedback from my team was fantastic… and I’m very thankful to have had her in to help our senior leaders expand their skills in times of conflict.
Capital One Bank
On-Site
E.M., Project Manager, Capital One Bank
Verified @capitalone.comOur team thoroughly enjoyed Sylvia’s keynote presentation at our recent All-Hands Town Hall meeting for 60+ associates. We were impressed with her ability to quickly gain credibility with our audience by weaving her points into our theme, even referencing topics discussed in the previous, short session. She took the time to get to know our organization and presented a well-planned, customized message. She kept the interest of the audience and was interactive. We highly recommend working with Sylvia!
Penn Medicine
On-Site
M.L., Director of Access and Quality, Penn Medicine
Verified @uphs.upenn.eduSylvia did an exceptional job presenting to our group. We have had an overwhelmingly positive response by all of our staff to her presentation. Everyone found her engaging, entertaining, and informative. We appreciate the time she took to prepare her presentation to the specific needs of our group. The effort she made to understand who we are and the needs of our team was extraordinary. Her preparation was diligent and her presentation was highly engaging and personalized.
SAP
On-Site
G.N., Former VP of Global Engagement, SAP
Verified @gmail.comIf you are looking for a thought provoking, engaging and impactful speaker on the topic of emotional intelligence-- look no further than Sylvia. I brought Sylvia in to lead a session on Emotional Intelligence for an Equality Lounge hosted by my organization. Sylvia's presentation was very well received. She knows how to create an immediate connection with the audience, inspire self reflection and move the audience to understand where they are at on the spectrum of emotional intelligence. She is an authentic and honest speaker who brings a wealth of both personal and professional experience to her coaching. I recommend Sylvia to any organization looking to help create more awareness and action around establishing a culture of empathy.
Wildlife Habitat Council
On-Site
M.K., Chief Marketing Officer, Wildlife Habitat Council
Verified @wildlifehc.orgI highly recommend Sylvia Baffour as a keynote speaker. Her ability to tailor her presentation to our audience was truly impressive. She did so through pre-event conversations, asking specific questions and her own research. Sylvia's dedication to understanding the needs and interests of our attendees ensured that her message resonated with everyone in the room. Her engaging storytelling style maintained a balance between delivering a powerful message and keeping the audience entertained. We especially appreciated Sylvia's level of professionalism and attention to detail. From our initial discussions to post-event follow-ups, she was responsive, reliable, and a pleasure to work with.
Columbia Bank
On-Site
K.K., Director of Credit Risk Review, Columbia Bank
Verified @columbiabankonline.comSylvia is an absolute delight to work with! Sylvia recently facilitated a company-wide EI webinar for our organization. She was dynamic and engaging and the content she shared with us was both informative and impactful. Her style and approach definitely helped participants better understand the emotional intelligence strategies being shared. We received great feedback about Sylvia's presentation from the attendees.
Boehringer Ingleheim
On-Site
M.B., Data Quality Specialist, Boehringer Ingleheim
Verified @boehringer-ingelheim.comOur team utterly enjoyed Sylvia as our Keynote Speaker for our first ever virtual Team Appreciation Week. Our team was fortunate to purchase her phenomenal book, "I Dare You To Care", for each team member prior to her speaking engagement. Our team, like most, have faced some interesting and difficult times during 2020, and her book was right on time to lift the sprits of our team. Her lecture was thought provoking, honest, and versatile. As she spoke everyone was engaged the entire time and literally left speechless at how insightful her lecture was. Sylvia provided such valuable insight for our team that she left our team wanting more, the hour did not seem long enough. We highly recommend organizations looking to build an award wining team to work with Sylvia Baffour. We cant wait to work with her again and again. Thank you Sylvia for time and wealth of knowledge!















