James Brown, Jr
James has merged his unique expertise as a world class athlete with his over 25 years in corporate America to offer engaging sessions that inspire participants to stay connected in THE EXCHANGE ZONE!
You could say James Brown is a man who wears many hats (he literally has a hat collection of more than 30 “B” caps!). He’s best known as an acclaimed speaker and customer service expert who once sprinted his way to being an All-American collegiate track star and World Championship trials qualifier. But he’s also a public speaking coach, voice-over artist, emcee, entrepreneur, former award-winning national sales executive, husband, father of two, cook, and golfer who’s known to wear cowboy boots.
James loves engaging with people and leading others to success, drawing on his championship experiences in both athletics and corporate America. Whether crossing the finish line to earn a world-class status as a sprinter or spending 30-plus years working with national, sports and corporate clients, James has learned quite a bit about competing, succeeding at a high level, and the importance of "THE EXCHANGE ZONE!"
As a former sales executive, James has closed deals and managed clients for high-profile sporting events and major corporations. He was named National Account Executive of the Year during his tenure as a sales director for Visit Houston and was named Supplier of the Year by Meeting Professionals International (MPI). James now serves on the board of MPI-HAC as Vice President of Leadership Development.
As a speaker, James has merged his unique expertise as a lifelong leader and teammate to offer engaging keynote and breakout sessions that inspire while providing practical solutions for sales success by developing customer-centric services and rewarding (revenue) relationships. James challenges organizations to adopt a “champion mindset,” motivating people to see everyone they meet as a customer!
Known for his room-commanding voice and interactive approach, James customizes every presentation to meet the needs of each client.
You could say James Brown is a man who wears many hats (he literally has a hat collection of more than 30 “B” caps!). He’s best known as an acclaimed speaker and customer service expert who once sprinted his way to being an All-American collegiate track star and World Championship trials qualifier. But he’s also a public speaking coach, voice-over artist, emcee, entrepreneur, former award-winning national sales executive, husband, father of two, cook, and golfer who’s known to wear cowboy boots.
James loves engaging with people and leading others to success, drawing on his championship experiences in both athletics and corporate America. Whether crossing the finish line to earn a world-class status as a sprinter or spending 30-plus years working with national, sports and corporate clients, James has learned quite a bit about competing, succeeding at a high level, and the importance of "THE EXCHANGE ZONE!"
As a former sales executive, James has closed deals and managed clients for high-profile sporting events and major corporations. He was named National Account Executive of the Year during his tenure as a sales director for Visit Houston and was named Supplier of the Year by Meeting Professionals International (MPI). James now serves on the board of MPI-HAC as Vice President of Leadership Development.
As a speaker, James has merged his unique expertise as a lifelong leader and teammate to offer engaging keynote and breakout sessions that inspire while providing practical solutions for sales success by developing customer-centric services and rewarding (revenue) relationships. James challenges organizations to adopt a “champion mindset,” motivating people to see everyone they meet as a customer!
Known for his room-commanding voice and interactive approach, James customizes every presentation to meet the needs of each client.
From the Blocks to the Finish Line: Creating a Customer-Centric Culture
Keynote or Breakout
Every customer interaction is part of a race—and your organization’s success depends on how well your team runs it together. From the starting blocks of first impressions to the finish line of loyalty and retention, each exchange matters. When one teammate falters, the whole team feels the loss. But when everyone runs their leg with focus, commitment, and connection, you don’t just deliver service—you create a culture of championship-level...
Staying in the Lane, Every Stride Counts: People Skills That Win
Keynote or Breakout
Success in leadership isn’t just about hard skills and processes—it’s about people skills. This session explores how mastering key people skills can give leaders the edge needed to navigate challenges, build stronger teams, and achieve results. Using the track-and-field metaphor, participants will learn how staying focused in their own lane, while connecting and collaborating effectively, leads to winning both personally and...
Stronger Together: The Power of Passing The Baton
Keynote or breakout
In track and field, winning a relay is not determined by individual speed alone, but by the coordination, trust, and precision of each baton exchange. The same principle applies in business: success is not achieved by working in isolation, but by leveraging the strengths of others. In today’s demanding environment, true impact and sustainable results are realized through effective collaboration.
Accelerating Connections: The Business of Rewarding Relationships
Keynote or Breakout
In today’s fast-paced business environment, strong relationships are the engine that drives success. Every connection has its rhythm, every interaction its impact, and mastering the cadence of communication can accelerate both individual and organizational performance.
- Maximize the reward in the relationship
- Ensure you are rhyming within the relationship
- Maintaining the rhythm of the...
Championship Principles for Elevator Pitches
Breakout or workshop
The elevator pitch is still relevant. It is the time for you to communicate your story in a very clear, concise, and conscientious manner. You don't have time to tell it all, you want to give enough so the person you are communicating with wants more. In this hands-on engaging session, we focus on three components to help you I.C.E. your elevator pitch.
I - Introduction
C - Current Situation
E -...
Operating in a Now Normal Post Pandemic Environment
In order for businesses to be successful, Zig Ziglar says “you don’t build a business – you build people – and then people build the business.” COVID 19 changed the world, we are operating in unchartered waters, and we must accept it to survive. How do we adjust and continue moving forward in this NOW normal environment? In this interactive session, we will learn how to operate in the now, continuing looking forward, and sustain business around the continuous cycle of R,...
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