How can you help a friend who's nervous about coming out? Or stick up for a fellow employee when trans/homophobia is sneaking its way into the workplace? In this lively, interactive session, we will learn current vocabulary and statistics to make a difference and watch our communities thrive!

 

• Learn the power of sharing your stories to promote equality
• Discover ways to show your support for the LGBTQ+ community
• Develop a plan to shape your work...

We're hearing the terms diversity, equity and inclusion more and more. What exactly do these terms mean and more importantly, how do they factor into our relationships both at work and at home? During this interactive session, we'll share ideas to develop a better understanding of how our policies and procedures can help or hinder our diversity and inclusion efforts. Attendees will work collaboratively to discover how best to:

• Reduce prejudice
• Manage...

You've worked hard to develop a strong service culture at organization. Yet without an inclusive climate, both your members/customers and your team may feel like this isn't the right place for them. So how does your climate influence your culture? How do you bridge any gaps in your climate to become more inclusive? And who sets the climate in your organization?

Through a series of discussions and activities, participants will: 

• Define an inclusive...

A full thirty-five percent of our interactions involve an assumption as to whether a customer/client would qualify for a product simply by their appearance. In this session, we will define privilege, explore barriers, and dissect a case study to understand how to counteract our unconscious biases.

We'll open participants' eyes to:

• Identifying the dimensions of diversity that matter most in organizations and why
• Recognize unconscious bias and how it...

This prentation will include videos, interviews and small group activities. Engagement will be highlighted and celebrated. We will explore any data from surveys, interviews, etc. to formulate an engagement plan.

Participants will:

• Make critical distinctions between engagement and satisfaction or commitment
• Assess a work group for evidence of suboptimal engagement
• Choose appropriate strategies for improving engagement within your work group and...