Dean Shams
With a 15-year experience, Dean understands the real issues that are preventing executives from communicating their leadership and expertise. He catalyses their transformation using an approach that resonates with the individual.
He frequently uses principles of neuroscience, mindfulness and NLP language patterns in helping them communicate and present themselves with influence and impact.
He founded a marketing communications consultancy, under the brand KinetiqBuzz, in 2005 and has been working with high-growth SMEs and MNCs to ensure that their brand message is sharpened, strengthened and amplified through the media.
Dean has consulted for organisations from a wide range of industries that include fintech, professional services, construction, public sector and Food and Agriculture Organisation of the United Nations.
Dean is the author of The Publicity Playbook and Speak Smart, Make Your Mark. His articles have been published in various national media and business magazines. He was also interviewed multiple times on national radio.
With a 15-year experience, Dean understands the real issues that are preventing executives from communicating their leadership and expertise. He catalyses their transformation using an approach that resonates with the individual.
He frequently uses principles of neuroscience, mindfulness and NLP language patterns in helping them communicate and present themselves with influence and impact.
He founded a marketing communications consultancy, under the brand KinetiqBuzz, in 2005 and has been working with high-growth SMEs and MNCs to ensure that their brand message is sharpened, strengthened and amplified through the media.
Dean has consulted for organisations from a wide range of industries that include fintech, professional services, construction, public sector and Food and Agriculture Organisation of the United Nations.
Dean is the author of The Publicity Playbook and Speak Smart, Make Your Mark. His articles have been published in various national media and business magazines. He was also interviewed multiple times on national radio.
Handling Conflicts & Challenging Conversations with Tact & Poise for a Productive Outcome
It could be a simple misunderstanding that grew out of proportion. Maybe, you need to tell your subordinates that they will not be promoted. Did your colleague's shoddy work affect your deliverables? Worse, it could be about telling your boss that they made an error.
It's awkward. So we do our best to avoid these talks. Sometimes we even avoid...
Influence and persuasion at work, even when you don't have authority
Persuasion is a critical component of interpersonal communication. 40% of our time at work is spent selling. It could be pitching ideas, systems and techniques.
Many executives feel disempowered because they don't have the formal authority to push forward their proposals. But this is a misconception.
Persuasion is a skill, not a designation. Persuasive individuals can influence others towards an objective regardless of their rank.
This programme will effectively equip...
Mastering Difficult Conversations in Sales & Client Service
Demanding clients and prospects can be a nightmare for sales and client service professionals. Many react by being overly agreeable to avoid losing the client. Some even vent their frustration by being pushy. We know that it doesn't solve the problem.
Most are not aware of the third style of communication that is highly effective in closing the sale-assertiveness.
Assertiveness has been proven to help salespeople communicate with confidence and poise, yet at the same time...
Building More Cohesive Work Teams Through Assertive Communications
The team that works well is the team that communicates well. If you think about it, all team issues can be traced back to poor communications.
Some individuals are naturally quiet and passive, and there are those who tend to be very aggressive in their communication. Misunderstandings arise because of the differences in communication styles. Team members are not able to express themselves and get their message across in the most effective way.
Assertiveness has been proven to...
Developing Your Asian Executive Presence
Having strong skills, knowledge, and good work ethics make you an excellent professional. But these attributes alone does not put you on the leadership path. It is your executive presence that sets you apart from your peers.
But there is a problem.
A lot of executive presence trainings are based on a Western model. The straight-forward, bold way of building a presence may work in the West but not in our Asian culture.
This seminar teaches how you can build your...
Certifications & Awards
