Dave Schmidt
US
High content business consultant and speaker
Making an impact on change is Dave Schmidt's job. Dave is a business owner, keynoter, and Certified Management Consultant. He has delivered over 2500 professional presentations across the United States, and from Athens to Australia. Dave's background includes a variety of leadership experiences in public education , service organizations, sales, and business. He has presented training to NASA (Space Administration) since 1974, helped Chrysler and General Motors change their dealership sales processes, showed the Department of the Army how to develop better leaders, and trained many organizations in improving customer service and developing individual performance potential.
Dave's Rx for a memorable presentation --- One part each: humor and audience involvement; two parts each: good information and knowledge of the critical issues; add a speaker who is experienced, prepared, and professional; challenge the audience with ways to improve performance with associates and with customers; and blend together to deliver a program that will generate comments like: "dynamic, energetic, valuable message, thoughtful, empathetic, high on content."
MOST REQUESTED TOPICS:
Realizing Your Leadership Potential
This program is an exploration of the differences between leading and managing and how individuals can develop their potential to motivate and inspire others. Character and Communication form the foundation for Truth and Trust. Participants develop their abilities to bring people together by improving listening and communication skills, building teams, improving performance, and motivating and inspiring others.
Delivering Remarkable Customer Service
Develop awareness and learn how to gain a group customer service commitment that delivers "best practices." By "walking in the customer's shoes," participants learn how to make the most of many "moments of truth." They will explore twenty proven practices that result in greater customer satisfaction. By mapping the process the customer must go through, we learn how to implement our personal "Top Ten" customer service behaviors.
Targeted Selling Techniques
This is a program designed to polish and perfect sales strategies, tactics, and techniques. Improving ROTI (Return on Time Invested) shows how making an investment in relationships and personal service can lead to increased sales. Questioning, identifying real needs, listening techniques, helping the customer to close the sale, suggesting possible solutions, and following up after the sale will show participants how to sell with integrity.
Managing & Motivating
Explore the basics of improving the performance of individuals and teams. Giving better instructions, delegating effectively, modeling, mentoring, listening, and leading are all skills that the individual manager and supervisor needs to continually develop. The emphasis is on motivating others. This program is often divided into multiple sessions.
Redirecting Energy ... Eliminating Tasks, Not People
Accomplishing more of the important things sooner is the goal of this program. Organizing and planning effectively, processing information efficiently, dealing with frustration and stress, setting priorities, making decisions, better meetings, E-mail etiquette, handling interruptions, and utilizing time savers are all a part of this program.
Dave's Rx for a memorable presentation --- One part each: humor and audience involvement; two parts each: good information and knowledge of the critical issues; add a speaker who is experienced, prepared, and professional; challenge the audience with ways to improve performance with associates and with customers; and blend together to deliver a program that will generate comments like: "dynamic, energetic, valuable message, thoughtful, empathetic, high on content."
MOST REQUESTED TOPICS:
Realizing Your Leadership Potential
This program is an exploration of the differences between leading and managing and how individuals can develop their potential to motivate and inspire others. Character and Communication form the foundation for Truth and Trust. Participants develop their abilities to bring people together by improving listening and communication skills, building teams, improving performance, and motivating and inspiring others.
Delivering Remarkable Customer Service
Develop awareness and learn how to gain a group customer service commitment that delivers "best practices." By "walking in the customer's shoes," participants learn how to make the most of many "moments of truth." They will explore twenty proven practices that result in greater customer satisfaction. By mapping the process the customer must go through, we learn how to implement our personal "Top Ten" customer service behaviors.
Targeted Selling Techniques
This is a program designed to polish and perfect sales strategies, tactics, and techniques. Improving ROTI (Return on Time Invested) shows how making an investment in relationships and personal service can lead to increased sales. Questioning, identifying real needs, listening techniques, helping the customer to close the sale, suggesting possible solutions, and following up after the sale will show participants how to sell with integrity.
Managing & Motivating
Explore the basics of improving the performance of individuals and teams. Giving better instructions, delegating effectively, modeling, mentoring, listening, and leading are all skills that the individual manager and supervisor needs to continually develop. The emphasis is on motivating others. This program is often divided into multiple sessions.
Redirecting Energy ... Eliminating Tasks, Not People
Accomplishing more of the important things sooner is the goal of this program. Organizing and planning effectively, processing information efficiently, dealing with frustration and stress, setting priorities, making decisions, better meetings, E-mail etiquette, handling interruptions, and utilizing time savers are all a part of this program.
Making an impact on change is Dave Schmidt's job. Dave is a business owner, keynoter, and Certified Management Consultant. He has delivered over 2500 professional presentations across the United States, and from Athens to Australia. Dave's background includes a variety of leadership experiences in public education , service organizations, sales, and business. He has presented training to NASA (Space Administration) since 1974, helped Chrysler and General Motors change their dealership sales processes, showed the Department of the Army how to develop better leaders, and trained many organizations in improving customer service and developing individual performance potential.
Dave's Rx for a memorable presentation --- One part each: humor and audience involvement; two parts each: good information and knowledge of the critical issues; add a speaker who is experienced, prepared, and professional; challenge the audience with ways to improve performance with associates and with customers; and blend together to deliver a program that will generate comments like: "dynamic, energetic, valuable message, thoughtful, empathetic, high on content."
MOST REQUESTED TOPICS:
Realizing Your Leadership Potential
This program is an exploration of the differences between leading and managing and how individuals can develop their potential to motivate and inspire others. Character and Communication form the foundation for Truth and Trust. Participants develop their abilities to bring people together by improving listening and communication skills, building teams, improving performance, and motivating and inspiring others.
Delivering Remarkable Customer Service
Develop awareness and learn how to gain a group customer service commitment that delivers "best practices." By "walking in the customer's shoes," participants learn how to make the most of many "moments of truth." They will explore twenty proven practices that result in greater customer satisfaction. By mapping the process the customer must go through, we learn how to implement our personal "Top Ten" customer service behaviors.
Targeted Selling Techniques
This is a program designed to polish and perfect sales strategies, tactics, and techniques. Improving ROTI (Return on Time Invested) shows how making an investment in relationships and personal service can lead to increased sales. Questioning, identifying real needs, listening techniques, helping the customer to close the sale, suggesting possible solutions, and following up after the sale will show participants how to sell with integrity.
Managing & Motivating
Explore the basics of improving the performance of individuals and teams. Giving better instructions, delegating effectively, modeling, mentoring, listening, and leading are all skills that the individual manager and supervisor needs to continually develop. The emphasis is on motivating others. This program is often divided into multiple sessions.
Redirecting Energy ... Eliminating Tasks, Not People
Accomplishing more of the important things sooner is the goal of this program. Organizing and planning effectively, processing information efficiently, dealing with frustration and stress, setting priorities, making decisions, better meetings, E-mail etiquette, handling interruptions, and utilizing time savers are all a part of this program.
Dave's Rx for a memorable presentation --- One part each: humor and audience involvement; two parts each: good information and knowledge of the critical issues; add a speaker who is experienced, prepared, and professional; challenge the audience with ways to improve performance with associates and with customers; and blend together to deliver a program that will generate comments like: "dynamic, energetic, valuable message, thoughtful, empathetic, high on content."
MOST REQUESTED TOPICS:
Realizing Your Leadership Potential
This program is an exploration of the differences between leading and managing and how individuals can develop their potential to motivate and inspire others. Character and Communication form the foundation for Truth and Trust. Participants develop their abilities to bring people together by improving listening and communication skills, building teams, improving performance, and motivating and inspiring others.
Delivering Remarkable Customer Service
Develop awareness and learn how to gain a group customer service commitment that delivers "best practices." By "walking in the customer's shoes," participants learn how to make the most of many "moments of truth." They will explore twenty proven practices that result in greater customer satisfaction. By mapping the process the customer must go through, we learn how to implement our personal "Top Ten" customer service behaviors.
Targeted Selling Techniques
This is a program designed to polish and perfect sales strategies, tactics, and techniques. Improving ROTI (Return on Time Invested) shows how making an investment in relationships and personal service can lead to increased sales. Questioning, identifying real needs, listening techniques, helping the customer to close the sale, suggesting possible solutions, and following up after the sale will show participants how to sell with integrity.
Managing & Motivating
Explore the basics of improving the performance of individuals and teams. Giving better instructions, delegating effectively, modeling, mentoring, listening, and leading are all skills that the individual manager and supervisor needs to continually develop. The emphasis is on motivating others. This program is often divided into multiple sessions.
Redirecting Energy ... Eliminating Tasks, Not People
Accomplishing more of the important things sooner is the goal of this program. Organizing and planning effectively, processing information efficiently, dealing with frustration and stress, setting priorities, making decisions, better meetings, E-mail etiquette, handling interruptions, and utilizing time savers are all a part of this program.
2010