Jag is a world-renowned authority and coveted speaker on management strategies, technology, and outsourcing. His deep experience as a business executive who contracted for these services as well as his leadership experience in establishing outsourcing practice for some of the world's largest professional services companies; allow him to bring a unique perspective to consulting. JDalal Associates, LLC specializes in consulting in the field of Information Technology, Change strategies and Business Process outsourcing. His clients range from Fortune 100 companies to small "start up" companies from around the globe.
He has been invited by the Russian, Indian, Chinese, Japanese, Australian, Costa Rican, Brasilian, Colombian, Costa Rican, Trinidadian and South African governments and resident businesses to give speeches and hold conferences. Jag also holds position on Boards of Advisors for companies in the IT enabled services business.
Prior to forming JDalal Associates, LLC, Jag was the Vice President, e-Business and CIO for Carrier Corporation with responsibilities for worldwide IS and e-business functions.
Previously, Jag was a Partner in PricewaterhouseCoopers responsible for Business Process Outsourcing (BPO) in the Technology and Communication industry group. At PwC, he was responsible for the largest BPO deal recorded to date- Nortel Networks outsourced its Human Resources and Procurement functions to PwC under a $630M (5 year) agreement. Jag also led the "thought leadership" and marketing efforts at PwC in building the BPO brand.
Jag has held senior MIS leadership positions at Xerox, Unisys, Data General, Brookhaven
National Laboratory and Teledyne. In 1994, as Vice President of Information Management at Xerox, Jag created the strategy and led the team responsible for a $3.2B global outsourcing contract for EDS. The strategy and development of this major contract was documented and is now part of a Harvard Business School case study.
He is a noted speaker and publishes extensively on business strategies, outsourcing and information technology management topics. Jag is viewed as a "futurist" with a view towards surviving in the changing world. His series of lectures on outsourcing and future of business have been recognized as "pushing the envelope" in strategic thinking, while providing a practical framework for businesses and professionals. He has been interviewed and quoted by Wall Street Journal®, Fortune®, TIME®, Newsweek®, Financial Times®, Times of India®, South China Morning Post as well as CBS News and NPR®; for his commentary on outsourcing and management strategies. He has conducted in-house seminars and conferences dealing with these subjects and providing management and staff a new way of thinking in this fast changing world.
Jag has received numerous awards and recognition for his contributions in the field of Information technology management and outsourcing. As Chief Advisor, Thought Leadership for IAOP (International Association of Outsourcing Professionals), Jag has created the curricula, text book and testing process for becoming a Certified Outsourcing Professional (COP) and it is used globally by outsourcing professionals.
Jag is a world-renowned authority and coveted speaker on management strategies, technology, and outsourcing. His deep experience as a business executive who contracted for these services as well as his leadership experience in establishing outsourcing practice for some of the world's largest professional services companies; allow him to bring a unique perspective to consulting. JDalal Associates, LLC specializes in consulting in the field of Information Technology, Change strategies and Business Process outsourcing. His clients range from Fortune 100 companies to small "start up" companies from around the globe.
He has been invited by the Russian, Indian, Chinese, Japanese, Australian, Costa Rican, Brasilian, Colombian, Costa Rican, Trinidadian and South African governments and resident businesses to give speeches and hold conferences. Jag also holds position on Boards of Advisors for companies in the IT enabled services business.
Prior to forming JDalal Associates, LLC, Jag was the Vice President, e-Business and CIO for Carrier Corporation with responsibilities for worldwide IS and e-business functions.
Previously, Jag was a Partner in PricewaterhouseCoopers responsible for Business Process Outsourcing (BPO) in the Technology and Communication industry group. At PwC, he was responsible for the largest BPO deal recorded to date- Nortel Networks outsourced its Human Resources and Procurement functions to PwC under a $630M (5 year) agreement. Jag also led the "thought leadership" and marketing efforts at PwC in building the BPO brand.
Jag has held senior MIS leadership positions at Xerox, Unisys, Data General, Brookhaven
National Laboratory and Teledyne. In 1994, as Vice President of Information Management at Xerox, Jag created the strategy and led the team responsible for a $3.2B global outsourcing contract for EDS. The strategy and development of this major contract was documented and is now part of a Harvard Business School case study.
He is a noted speaker and publishes extensively on business strategies, outsourcing and information technology management topics. Jag is viewed as a "futurist" with a view towards surviving in the changing world. His series of lectures on outsourcing and future of business have been recognized as "pushing the envelope" in strategic thinking, while providing a practical framework for businesses and professionals. He has been interviewed and quoted by Wall Street Journal®, Fortune®, TIME®, Newsweek®, Financial Times®, Times of India®, South China Morning Post as well as CBS News and NPR®; for his commentary on outsourcing and management strategies. He has conducted in-house seminars and conferences dealing with these subjects and providing management and staff a new way of thinking in this fast changing world.
Jag has received numerous awards and recognition for his contributions in the field of Information technology management and outsourcing. As Chief Advisor, Thought Leadership for IAOP (International Association of Outsourcing Professionals), Jag has created the curricula, text book and testing process for becoming a Certified Outsourcing Professional (COP) and it is used globally by outsourcing professionals.
Are you relevant in these changing times?
The future is changing - how do you remain relevant and succeed?
The Future Is Here- Are You Ready?
All those dire predictions about the automated economy sound like a sci-fi horror film from the '50s: Robots are coming to take your jobs, your homes, your children. Except it's real. Robotics, Cognitive learning is changing how businesses operate. Skills necessary to be working in the new technology environment are not abundant. Business economics and models are already changing to reflect that. What does that mean for traditional professions such as accounting and auditing?
Three...
Cyber Security- Be Afraid Or Explore It
The threat from cyberattacks is significant and continuously evolving. One estimate suggests that cybercrime could cost businesses over $2 trillion by 2019. These cyberattacks are not all malicious but at the same time, impact on businesses may be equally significant. Cyber
criminals (and at times innocent users) exploit various software and human weaknesses to inflict damage. Risk assessment is a fundamental basis for these programs and auditing for these risks and its...
Governance- The Secret Sauce of Success In Outsourcing
Globally, outsourcing is over a trillion dollar industry. There have been many success stories and some epic failures. Governance of an agreement has been one of the core factors in determining success and failure of achieving outsourcing engagement. Governance is a well defined process and requires a robust framework and discipline to achieve end results. This presentation discusses various frameworks for governance and shares best practices seen in the industry.
Two...
Outsourcing- Building A Business For Success
Although outsourcing is embraced by businesses and are looking for support to their strategies, many providers are finding it difficult to successfully respond to the challenges. Selling services to businesses is different than creating and selling packaged solutions. It requires a deeper understanding of what services mean to customers and how do they choose their "partners". This presentation is based on extensive experience and knowledge of the industry and offers tools and techniques...
4 recommend Jagdish
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On-Site
J.D.
Jag Dalal engages both individuals and groups by delivering messages that resonate with everyone in the audience. With an experience base spanning multiple industries and delivering positive outcomes across a variety of challenges, Jag has the unique ability to thought provoking for everyone
CINDE - The Costa Rican Investment Promotion Agency
On-Site
J.D., Director General, CINDE - The Costa Rican Investment Promotion Agency
Mr. Dalal's ample knowledge of the global outsourcing industry and his ability to analyze market competitive trends, helps bring to the business community a comprehensive vision driving best practices and knowledge sharing initiatives
IAOP
On-Site
J., CEO, IAOP
Jag has a unique way of engaging with the audience. His deeply thoughtful messages are sprinkled with humor and anecdotes. He likes to challenge the audience to think with him and not just listen to him. No wonder, he has been one of the top rated speakers for all of 16 years that we have been holding Outsourcing World Summit
Global Geography Marketing (India)
On-Site
R., Senior Director, Global Geography Marketing (India)
Jag is a very insightful and compelling speaker. He has the ability to cover topics at a strategic level while providing enough detail so that the audience can act on the concepts discussed. I definitely recommend Jag as a speaker for both internal and external meetings.
