Ron Canham
Ron Canham is President of Canham & Associates, a firm that has provided training, keynote presentations and consulting to managers and organizations throughout the United States since 1990. Ron's enthusiastic yet practical approach focuses on topics such as attitude, change, leadership and customer service.
Ron brings over 20 years of corporate experience in government, healthcare and higher education and has held various management and training positions. Ron's accomplishments during his career include the development of national award-winning organizational training programs and being named Instructor of the Year at the University of Phoenix. Ron holds a BS degree in Marketing from Ohio State University and a BA from the University of Arizona.
Ron's diverse client list includes: Nynex, Jones Intercable, Dial Corporation, Blockbuster Video, Make-A-Wish Foundation, American Red Cross, Alphagraphic Printshops and Xerox Corporation. His programs benefit over 2,000 participants annually.
Ron is a firm believer in the value of setting goals to achieve what you want in life. To that end, he continues to pursue the goal he has had since the age of six: to play shortstop for the Saint Louis Cardinals!
MOST REQUESTED TOPICS:
It's All About Attitude
Everyone displays an attitude, and it's contagious. Your attitude determines your productivity, your commitment, your enthusiasm for what you do, and ultimately, your success. This program presents specific strategies to develop and maintain a positive approach in today's fast-paced, dynamic business environment.
Leading With Ownership Spirit
Create a management team of "intrapreneurs" who lead with passion, commitment and a sense of ownership. This program emphasizes the four key traits that employees expect from leaders: credibility through consistency, possessing a clear and compelling vision for the future, influence through the encouragement of autonomy, self-responsibility and compassion.
Change-Ready
Every day we hear that "the only constant in business today is change." Corporations must find ways to remain competitive and respond to customers' varying expectations, while at the same time keeping the workforce motivated and committed. Ron presents a five-step process for gaining commitment to change, insights into how people view change and specific strategies to help move from resistance to acceptance.
Customer Service Is Your Competitive Advantage
Good service pays and poor service costs in today's marketplace. Quality customer service is the most consistent competitive advantage. Ron presents key principles for a "customer focused" company. His five-step process for handling complaints provides strategies for gaining workforce commitment to continuous service improvement.
Ron Canham is President of Canham & Associates, a firm that has provided training, keynote presentations and consulting to managers and organizations throughout the United States since 1990. Ron's enthusiastic yet practical approach focuses on topics such as attitude, change, leadership and customer service.
Ron brings over 20 years of corporate experience in government, healthcare and higher education and has held various management and training positions. Ron's accomplishments during his career include the development of national award-winning organizational training programs and being named Instructor of the Year at the University of Phoenix. Ron holds a BS degree in Marketing from Ohio State University and a BA from the University of Arizona.
Ron's diverse client list includes: Nynex, Jones Intercable, Dial Corporation, Blockbuster Video, Make-A-Wish Foundation, American Red Cross, Alphagraphic Printshops and Xerox Corporation. His programs benefit over 2,000 participants annually.
Ron is a firm believer in the value of setting goals to achieve what you want in life. To that end, he continues to pursue the goal he has had since the age of six: to play shortstop for the Saint Louis Cardinals!
MOST REQUESTED TOPICS:
It's All About Attitude
Everyone displays an attitude, and it's contagious. Your attitude determines your productivity, your commitment, your enthusiasm for what you do, and ultimately, your success. This program presents specific strategies to develop and maintain a positive approach in today's fast-paced, dynamic business environment.
Leading With Ownership Spirit
Create a management team of "intrapreneurs" who lead with passion, commitment and a sense of ownership. This program emphasizes the four key traits that employees expect from leaders: credibility through consistency, possessing a clear and compelling vision for the future, influence through the encouragement of autonomy, self-responsibility and compassion.
Change-Ready
Every day we hear that "the only constant in business today is change." Corporations must find ways to remain competitive and respond to customers' varying expectations, while at the same time keeping the workforce motivated and committed. Ron presents a five-step process for gaining commitment to change, insights into how people view change and specific strategies to help move from resistance to acceptance.
Customer Service Is Your Competitive Advantage
Good service pays and poor service costs in today's marketplace. Quality customer service is the most consistent competitive advantage. Ron presents key principles for a "customer focused" company. His five-step process for handling complaints provides strategies for gaining workforce commitment to continuous service improvement.
