Felicity Wingrove

Felicity Wingrove

MCIPR, BA (Hons) English Language and Ps

SPE, UK

Focusing on the science – and art – of truly compelling communications, Fliss works with senior leaders to help them positively and proactively use language with impact, integrity and influence.

Felicity Wingrove (Fliss) boasts a 25-year pedigree at the vanguard of global reputational management, and well-deserved recognition as one of the UK’s leading experts in the applied psychology of language.


She has supported some of the world’s leading businesses, brands, and leaders to communicate with impact - including heading up external comms for a FTSE100 and a national PR agency. And, for the past 17 years (and counting), she’s grown a team in her own PR, content, and copywriting consultancy, Zen Communications.


Eager to take this to the next level and totally revolutionise the way that language is used in business, she founded The Ultimate Advantage: a company dedicated to the science - and art - of truly compelling communications.


Passionate about sharing her expert insights, Fliss is a regular on stage as a keynote speaker, host, and panellist, and has spoken across a variety of industry-leading conferences and events over the years – in person and virtually. Plus, she’s also featured on a range of podcasts focused on business, language and wellbeing. With a truly dynamic stage presence, she has the ability to quickly connect with even the most diverse audience and is the ultimate safe pair of hands.


In addition to her wealth of expertise across psycholinguistics, Fliss is trained in persuasion and influence, NLP, neuroscience, and voice dialogue. Her focus is on enhancing effective (and ethical) communications, ensuring that individuals become the most powerful and persuasive communicators possible – whether that’s to deliver the speech of their life, to build (and maintain) rapport with stakeholders, or to connect a team in dispute.


Having been described as the ‘Queen of Communication’, Fliss’ engaging, enthusiastic, and personable approach provides true value-added insight for any audience.


Fliss empowers leaders to recognise communication preferences and filters in themselves and others, and she shares powerful tools and techniques to help them pivot their message to make sure it lands *exactly* as they wish and need. The end result? Individuals who are absolutely the most compelling people in any room. Messages which land with impact and integrity. And brands which align powerfully with the people who matter the most to them.

Felicity Wingrove (Fliss) boasts a 25-year pedigree at the vanguard of global reputational management, and well-deserved recognition as one of the UK’s leading experts in the applied psychology of language.


She has supported some of the world’s leading businesses, brands, and leaders to communicate with impact - including heading up external comms for a FTSE100 and a national PR agency. And, for the past 17 years (and counting), she’s grown a team in her own PR, content, and copywriting consultancy, Zen Communications.


Eager to take this to the next level and totally revolutionise the way that language is used in business, she founded The Ultimate Advantage: a company dedicated to the science - and art - of truly compelling communications.


Passionate about sharing her expert insights, Fliss is a regular on stage as a keynote speaker, host, and panellist, and has spoken across a variety of industry-leading conferences and events over the years – in person and virtually. Plus, she’s also featured on a range of podcasts focused on business, language and wellbeing. With a truly dynamic stage presence, she has the ability to quickly connect with even the most diverse audience and is the ultimate safe pair of hands.


In addition to her wealth of expertise across psycholinguistics, Fliss is trained in persuasion and influence, NLP, neuroscience, and voice dialogue. Her focus is on enhancing effective (and ethical) communications, ensuring that individuals become the most powerful and persuasive communicators possible – whether that’s to deliver the speech of their life, to build (and maintain) rapport with stakeholders, or to connect a team in dispute.


Having been described as the ‘Queen of Communication’, Fliss’ engaging, enthusiastic, and personable approach provides true value-added insight for any audience.


Fliss empowers leaders to recognise communication preferences and filters in themselves and others, and she shares powerful tools and techniques to help them pivot their message to make sure it lands *exactly* as they wish and need. The end result? Individuals who are absolutely the most compelling people in any room. Messages which land with impact and integrity. And brands which align powerfully with the people who matter the most to them.