
Blake Morgan
Blake Morgan is a leader in customer experience. She is a keynote speaker and customer experience futurist currently working on her second book with HarperCollins on customer experience technology. Her first book is "More is More: How The Best Companies Work Harder And Go Farther To Create Knock Your Socks Off Customer Experiences." Blake is adjunct faculty at the Rutgers executive education MBA program. Blake contributes to Forbes, the Harvard Business Review and Hemispheres Magazine. She is the host of The Modern Customer Podcast and a weekly customer experience video series on YouTube. She lives in the Bay Area with her husband, daughter and their two dogs.
Blake Morgan provides customer experience thought leadership content and speaking engagements. She is an internationally recognized authority on customer experience. Her clients include Ericsson, Adobe, Medallia, Plantronics, Teleperformance, Genesys, Pegasystems, Zendesk, Verizon, Independent Insurance Agents Of Wisconsin and the largest sharing economy company in China. Blake is adjunct faculty at Rutgers Executive MBA Program and has been published or quoted in Harvard Business Review, Hemisphere's Magazine, Women's Wear Daily, Fortune Magazine and more.
Blake Morgan is a leader in customer experience. She is a keynote speaker and customer experience futurist currently working on her second book with HarperCollins on customer experience technology. Her first book is "More is More: How The Best Companies Work Harder And Go Farther To Create Knock Your Socks Off Customer Experiences." Blake is adjunct faculty at the Rutgers executive education MBA program. Blake contributes to Forbes, the Harvard Business Review and Hemispheres Magazine. She is the host of The Modern Customer Podcast and a weekly customer experience video series on YouTube. She lives in the Bay Area with her husband, daughter and their two dogs.
Blake Morgan provides customer experience thought leadership content and speaking engagements. She is an internationally recognized authority on customer experience. Her clients include Ericsson, Adobe, Medallia, Plantronics, Teleperformance, Genesys, Pegasystems, Zendesk, Verizon, Independent Insurance Agents Of Wisconsin and the largest sharing economy company in China. Blake is adjunct faculty at Rutgers Executive MBA Program and has been published or quoted in Harvard Business Review, Hemisphere's Magazine, Women's Wear Daily, Fortune Magazine and more.
