Blake Morgan

Blake Morgan

NY, US
Customer Experience Futurist, Keynote Speaker, Author

Blake Morgan is a leader in customer experience. She is a keynote speaker and customer experience futurist currently working on her second book with HarperCollins on customer experience technology. Her first book is "More is More: How The Best Companies Work Harder And Go Farther To Create Knock Your Socks Off Customer Experiences." Blake is adjunct faculty at the Rutgers executive education MBA program. Blake contributes to Forbes, the Harvard Business Review and Hemispheres Magazine. She is the host of The Modern Customer Podcast and a weekly customer experience video series on YouTube. She lives in the Bay Area with her husband, daughter and their two dogs.

Blake Morgan provides customer experience  thought leadership content and speaking engagements. She is an internationally recognized authority on customer experience. Her clients include Ericsson, Adobe, Medallia, Plantronics, Teleperformance, Genesys, Pegasystems, Zendesk, Verizon, Independent Insurance Agents Of Wisconsin and the largest sharing economy company in China. Blake is adjunct faculty at Rutgers Executive MBA Program and has been published or quoted in Harvard Business Review, Hemisphere's Magazine, Women's Wear Daily, Fortune Magazine and more.

Blake Morgan is a leader in customer experience. She is a keynote speaker and customer experience futurist currently working on her second book with HarperCollins on customer experience technology. Her first book is "More is More: How The Best Companies Work Harder And Go Farther To Create Knock Your Socks Off Customer Experiences." Blake is adjunct faculty at the Rutgers executive education MBA program. Blake contributes to Forbes, the Harvard Business Review and Hemispheres Magazine. She is the host of The Modern Customer Podcast and a weekly customer experience video series on YouTube. She lives in the Bay Area with her husband, daughter and their two dogs.

Blake Morgan provides customer experience  thought leadership content and speaking engagements. She is an internationally recognized authority on customer experience. Her clients include Ericsson, Adobe, Medallia, Plantronics, Teleperformance, Genesys, Pegasystems, Zendesk, Verizon, Independent Insurance Agents Of Wisconsin and the largest sharing economy company in China. Blake is adjunct faculty at Rutgers Executive MBA Program and has been published or quoted in Harvard Business Review, Hemisphere's Magazine, Women's Wear Daily, Fortune Magazine and more.

More is More

You know the phrase "less is more"? It may be true about many things, but it's not true when it comes to customer experience. Companies today that want to stay relevant must apply more energy, focus, and resources to create knock-your-socks-off customer experiences than they ever needed to muster before.
Audience ActivityEducational / InformativeInspirational / Life-changing

Loading...