Demetria Gilkey
Demetria Gilkey is a dynamic speaker and trainer who specializes in customer experience and attitude transformations. After spending almost a decade in sales and customer service and becoming a business owner, Demetria knows what it takes to drive business growth by perfecting the overall customer experience and adjusting your attitude towards self and others. It's about how you treat your guests from the beginning to the end of the transaction. Demetria works with several industries and often is found speaking and inspiring audiences in multiple industries.
Demetria Gilkey is involved with the National Speakers Association and also holds the prestigious Bob Pike trainer certification. Her articles have been featured in multiple outlets such as The International Spa Association, Sola Salon Studios, Kentucky Restaurant Journal and many more. Demetria holds a degree in Business Marketing from Western Kentucky University and is known for executing fun, impactful workshops and seminars.
Demetria Gilkey is a dynamic speaker and trainer who specializes in customer experience and attitude transformations. After spending almost a decade in sales and customer service and becoming a business owner, Demetria knows what it takes to drive business growth by perfecting the overall customer experience and adjusting your attitude towards self and others. It's about how you treat your guests from the beginning to the end of the transaction. Demetria works with several industries and often is found speaking and inspiring audiences in multiple industries.
Demetria Gilkey is involved with the National Speakers Association and also holds the prestigious Bob Pike trainer certification. Her articles have been featured in multiple outlets such as The International Spa Association, Sola Salon Studios, Kentucky Restaurant Journal and many more. Demetria holds a degree in Business Marketing from Western Kentucky University and is known for executing fun, impactful workshops and seminars.
Colorful Conversations: How to deal with Unhappy Customers
Are bad reviews weighing you down? Stressed out with difficult customer reviews? This is the presentation to attend then! Attendees will walk away with a proven method to decrease stress and increase confidence to answer and resolve customer disputes. Most of all, you will save your business and reputation.
Hello? It's me: The Ultimate Telephone Etiquette Experience
Spread your Wings. Prepare to FLY.
Life is too short to wonder what if? Curious about starting a new career? Ready to take the leap, but afraid that you will fail? By attending this inspirational session, you will
Discover your true passion by:
- Learning the difference between living and existing
- Living fearlessly
- Thinking positively
- Setting goals
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