Stuart Harris
FPSA, FISM
SCD, UK
Stuart delivers Keynotes Speeches, Break Out Sessions and Training Workshops across the world and has designed and delivered Training and One-to-One Coaching programmes for people in Sales, Customer Service, and Management roles.
He has turned around under-performing sales teams, developed and introduced a 5-Star Customer Service programme and worked with clients, large and small, to improve their Sales and Customer Service offering.
He now speaks at conferences, runs workshops and coaches people in Sales and Service as well as working with many Small Businesses and Individuals who don't want to sell, but feel they have to if they want to see their business not just stand still but develop into the business that it can and should be.
His goals are simple, help his client Win Customers, Serve Them Better & Keep Them Longer
He talks on Preventing Customer Promiscuity, Valuing Your Values & Discounting Your Discounts and Delivering a 'Fillet Steak Service' in a 'Mince Economy'
Stuart delivers Keynotes Speeches, Break Out Sessions and Training Workshops across the world and has designed and delivered Training and One-to-One Coaching programmes for people in Sales, Customer Service, and Management roles.
He has turned around under-performing sales teams, developed and introduced a 5-Star Customer Service programme and worked with clients, large and small, to improve their Sales and Customer Service offering.
He now speaks at conferences, runs workshops and coaches people in Sales and Service as well as working with many Small Businesses and Individuals who don't want to sell, but feel they have to if they want to see their business not just stand still but develop into the business that it can and should be.
His goals are simple, help his client Win Customers, Serve Them Better & Keep Them Longer
He talks on Preventing Customer Promiscuity, Valuing Your Values & Discounting Your Discounts and Delivering a 'Fillet Steak Service' in a 'Mince Economy'
Delivering a 'Fillet Steak Service' in a 'Mince Economy'
In the Hospitality Industry, customers don't mind paying the price of Fillet Steak if they are getting Fillet Steak. What they don't want to do is feel like they are paying Fillet Steak prices and get served Mince.
So, are you providing your customers...
Maximising Customer Retention
If getting new customers into the Sales Funnel is meant to be the 'hard bit', surely stopping them from dropping straight out the bottom must be the 'easy bit'.
Well? ... Isn't it?
These days, customers are becoming more and more Promiscuous, gone are the days when a customer's loyalty ensured that they stayed with the same bank, utility company or mobile phone provider. With so much competition for new customers, companies are taking their eye off of...
Value your Values & Discount your Discounts
Are you or your sales teams only able to close a sale by discounting prices? If so, it's time to say NO!
How can you and your Sales Teams Sell on Value and Not on Price?
Every time they knock 10% off, how many more new pieces of business do you or your team need to get before the business breaks even? You'll be surprised.
In this Keynote and Workshop, Stuart will share 30 years of Sales experience in how to grow your business on Value Propositions and...
Virtual & Online Workshop - 9 Steps Lite
I have taken one of my popular workshops and turned it into a Virtual/Online Programme
It's a great programme for anyone making Inbound or Outbound Sales Calls.
More details to follow
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