
Kevin Brown
Kevin Brown’s unconventional path to business and personal success has taught him that winning in business and in life requires anything but conventional thinking. He grew up in Muskegon, Michigan where his blue-collar roots taught him the value of hard work and determination. With a streetwise aptitude and a never quit attitude, he worked his way from the front lines in business to the executive boardroom.
Kevin understands what drives organizational excellence and customer loyalty. He knows first-hand how great brands think, feel and act. He is a branding and culture expert with a 30+ year career in franchise development. He spent the last 20 years of his corporate career as part of a leadership team that helped transform SERVPRO® from a little-known family business into the #1 franchise in their industry with annual revenues exceeding $2 billion dollars. Since 2016, he has traveled the world pursuing a mission to share The HERO Effect® message with as many people and organizations as possible.
A Snapshot of Kevin
- With more than two decades as a sales and marketing executive, Kevin was instrumental in transforming SERVPRO® from a little-known family business into an industry giant with annual revenues reaching two billion dollars.
- Has more than 30 years of experience in Franchising in roles such as Brand Management, Culture, Events, Franchise Sales and Development.
- Visionary creator of The HERO Effect®, a simple yet powerful philosophy that distinguishes world-class organizations and high-performance individuals from the rest.
- A bestselling author, Kevin has written The Hero Effect® and Unleashing Your Hero and publishes a LinkedIn newsletter. His writings offer practical wisdom and actionable strategies for personal and professional growth.
- Was named one of the ‘Top 30 Motivational Speakers in the world for 2024’ according to Global Gurus, one of the ‘Top 10 Keynote Speakers of 2021’ by SpeakInc, one of the ‘Top Customer Service Speakers’ by Eagles Talent, named a 2019 GDA Speakers ‘Gold Star Speaker’, and one of the ‘Top 41 Motivational Speakers Who Can Energize Any Sales Team’ by ResourcefulSelling.
The HERO Effect® is a simple philosophy that separates world-class organizations and high-performance people from everybody else. Kevin is passionate about helping people expand their vision, develop their potential, and grow their results. And, as the father of a child with autism he knows firsthand how the principles of true success reach beyond the boardroom and into the lives of real people facing the challenges of everyday life.
As a highly sought-after keynote speaker, Kevin has had the privilege of speaking to a wide variety of organizations including American Express, Delta Airlines, PayPal, ExxonMobil, Nationwide, H&R Block, Sprint, Ernst & Young, Million Dollar Round Table, Merck, Booz Allen Hamilton, and many more.
Kevin is the bestselling author of The Hero Effect® (2017/2019). In his second book, Unleashing Your Hero (Harper Collins Leadership/Nov 2021), Kevin shares how the heroes who transformed his life are people just like you. People who were willing to use their gifts and abilities to serve others at a high level. This book is a guide to help everyday people discover and unleash their hero at work and in life.
Kevin has received numerous honors, including being named one of the ‘Top 30 Motivational Speakers’ in the world for 2024 according to Global Gurus, one of the ‘Top 10 Keynote Speakers of 2021’ by SpeakInc; one of the ‘Top 41 Motivational Speakers Who Can Energize Any Sales Team’ by ResourcefulSelling; among the ‘Top Customer Service Speakers’ by Eagles Talent Speakers Bureau; one of the ‘Best Keynote Speakers of 2019’ by NorthStar Meetings Group; and an elite and in-demand ‘Gold Star Speaker’ by GDA Speakers.
Kevin entertains, inspires, and challenges people to show up every day and make a positive difference at work and in life!
Kevin Brown’s unconventional path to business and personal success has taught him that winning in business and in life requires anything but conventional thinking. He grew up in Muskegon, Michigan where his blue-collar roots taught him the value of hard work and determination. With a streetwise aptitude and a never quit attitude, he worked his way from the front lines in business to the executive boardroom.
Kevin understands what drives organizational excellence and customer loyalty. He knows first-hand how great brands think, feel and act. He is a branding and culture expert with a 30+ year career in franchise development. He spent the last 20 years of his corporate career as part of a leadership team that helped transform SERVPRO® from a little-known family business into the #1 franchise in their industry with annual revenues exceeding $2 billion dollars. Since 2016, he has traveled the world pursuing a mission to share The HERO Effect® message with as many people and organizations as possible.
A Snapshot of Kevin
- With more than two decades as a sales and marketing executive, Kevin was instrumental in transforming SERVPRO® from a little-known family business into an industry giant with annual revenues reaching two billion dollars.
- Has more than 30 years of experience in Franchising in roles such as Brand Management, Culture, Events, Franchise Sales and Development.
- Visionary creator of The HERO Effect®, a simple yet powerful philosophy that distinguishes world-class organizations and high-performance individuals from the rest.
- A bestselling author, Kevin has written The Hero Effect® and Unleashing Your Hero and publishes a LinkedIn newsletter. His writings offer practical wisdom and actionable strategies for personal and professional growth.
- Was named one of the ‘Top 30 Motivational Speakers in the world for 2024’ according to Global Gurus, one of the ‘Top 10 Keynote Speakers of 2021’ by SpeakInc, one of the ‘Top Customer Service Speakers’ by Eagles Talent, named a 2019 GDA Speakers ‘Gold Star Speaker’, and one of the ‘Top 41 Motivational Speakers Who Can Energize Any Sales Team’ by ResourcefulSelling.
The HERO Effect® is a simple philosophy that separates world-class organizations and high-performance people from everybody else. Kevin is passionate about helping people expand their vision, develop their potential, and grow their results. And, as the father of a child with autism he knows firsthand how the principles of true success reach beyond the boardroom and into the lives of real people facing the challenges of everyday life.
As a highly sought-after keynote speaker, Kevin has had the privilege of speaking to a wide variety of organizations including American Express, Delta Airlines, PayPal, ExxonMobil, Nationwide, H&R Block, Sprint, Ernst & Young, Million Dollar Round Table, Merck, Booz Allen Hamilton, and many more.
Kevin is the bestselling author of The Hero Effect® (2017/2019). In his second book, Unleashing Your Hero (Harper Collins Leadership/Nov 2021), Kevin shares how the heroes who transformed his life are people just like you. People who were willing to use their gifts and abilities to serve others at a high level. This book is a guide to help everyday people discover and unleash their hero at work and in life.
Kevin has received numerous honors, including being named one of the ‘Top 30 Motivational Speakers’ in the world for 2024 according to Global Gurus, one of the ‘Top 10 Keynote Speakers of 2021’ by SpeakInc; one of the ‘Top 41 Motivational Speakers Who Can Energize Any Sales Team’ by ResourcefulSelling; among the ‘Top Customer Service Speakers’ by Eagles Talent Speakers Bureau; one of the ‘Best Keynote Speakers of 2019’ by NorthStar Meetings Group; and an elite and in-demand ‘Gold Star Speaker’ by GDA Speakers.
Kevin entertains, inspires, and challenges people to show up every day and make a positive difference at work and in life!
The HERO Effect® - Being Your Best When It Matters The Most!
In a fresh and entertaining style, Kevin shares ideas, strategies and principles that will inspire and equip participants to show up every day and make a positive difference. At the heart of Kevin's message is a simple, yet powerful philosophy for life that drives every thought, every action and ultimately every result we achieve both personally and professionally. Your team will be motivated to reach beyond what is required and do something remarkable!
This program is...
The HERO Effect® Creating a Culture of Heroes at Every Level (Leadership Version)
In this presentation, Kevin takes his most requested program and focuses The HERO Effect® principles on leadership. Kevin has a simple philosophy when it comes to leadership. He believes that you are "a leader of one or a leader of none." He believes that leadership begins with mastering self along with the daily habits required to become world class leaders, mentors and coaches to the teams we live and do business with. The foundation of this program can be summed up in one...
31 recommend Kevin
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National Speaker, and Author
On-Site
B.U., Super Bowl XLI Champion, National Speaker, and Author
Every once in a while if you're lucky you cross paths with greatness. Individuals who make you better by just being in their presence. Having played with legends like Peyton Manning I know what that feels like. Kevin Brown is one of those people. Kevin has the ability to use the art of rhetoric and speech to inspire us as human beings to reach our potential and live extraordinary lives. Kevin Brown doesn't just share about the Hero Effect, Kevin Brown lives the Hero Effect!
QBQ. Inc.
On-Site
J.G.M., Author of Bestselling Book QBQ!, QBQ. Inc.
Kevin is a gifted speaker that combines outstanding humor and powerful insight to create a fresh, powerful and relevant message for every audience.
Accelerent
On-Site
T.P., CEO, Accelerent
Kevin, like world-class organizations, draws you in and leaves you wanting more. He doesn't just talk about The Hero Effect™, he lives it.
Helzberg Diamonds
On-Site
M.G., Director Corporate Communications & Social Media, Helzberg Diamonds
I knew The Hero Effect™ was the right message for our audience, but I was really impressed and delighted with the way you connected to our core values and helped our audience relate to your message in those terms - well done!
Showhomes
On-Site
T.H., Regional Field Operations Director, Showhomes
As our keynote speaker Kevin delivered what many of our Franchisees said was our best keynote speaker ever!!. Kevin seamlessly wove in the right amount of entertainment, humor, brought the room to tears, while delivering a solid message both for business and in life. Exactly what our organization needs and looks for in our keynote address!
Bryant School District, Arkansas
On-Site
K.C.W., Superintendent, Bryant School District, Arkansas
Verified @bryantschools.orgEveryone enjoyed your presentation. We always send out an evaluation to get feedback for improvement and the responses were the most positive we have ever received. I can't tell you how many people said on the evaluation that it was the best speaker they ever heard. Several people said they had heard speakers for 30 and 40 years in education and you were the best ever! I have even had several emails from teachers that were so appreciative. Thank you for making our back to school PD the best.
Water Environment Federation
On-Site
L.H., Director, Creative Projects, Water Environment Federation
Verified @wef.org"Kevin's presentation was very well received. It was the perfect complement to the relaunch of our WATER'S WORTH IT campaign and both were the buzz of the conference. We continue to receive positive feedback. Kevin had just the right mix of emotion and inspiration, and couldn't have been more perfect for our audience. He was also wonderful to work with and was amazingly self-sufficient - showed up when he was needed and required zero hand-holding. He was a breeze to work with."
Central Turf and Irrigation Supply
On-Site
H.H., Director of Information Systems, Central Turf and Irrigation Supply
Verified @speakerexchangeagency.com"Kevin was AWESOME! For the next 2 days, everyone was talking about his presentation. He is phenomenal and we're lucky to have had him present to our team. I can't recommend him enough. Exactly what we needed!"
Eliassen Group
On-Site
L.D., Marketing Manager, Eliassen Group
Verified @eliassen.comTo say that Kevin was phenomenal would be an understatement. I have never seen a room captivated the way it was a few weeks ago with Kevin on stage. He commanded the room through his stories, compassion, humor and overall demeanor. He and his story are truly a treasure and we appreciate your team working with us to make it all a reality!
Microchip Technology, Inc.
On-Site
M.L., Vice President, Microchip Technology, Inc.
Verified @microchip.com"Kevin is not a story teller. Kevin is a truth teller. His truth is an aspiration that we all must have. His inspiration comes from his heart and his soul, and it is extremely obvious. Kevin, you are my HERO. Thanks for making a difference in my life and in the lives of 110 people that you opened up to this week."
The Channel Company
On-Site
R.D., SVP, The Channel Company
"Kevin's message truly resonated and I can say with certainty there have been few speakers who moved our audience as much as he did. We have been tracking speaker scores since 2011 - Kevin is now the No. 1 rated speaker out of nearly 500 speakers our attendees have evaluated at XChange events over the years. Truly an amazing accomplishment."
FPI Management
On-Site
J.F., Director of Training and Development, FPI Management
Verified @fpimgt.com"Oh my goodness, it couldn't have gone better!! Kevin was the perfect choice for this audience!! The fact that he stayed to sign books afterwards was so impactful. The feedback was overwhelmingly positive. Kevin was professional, really affected the audience, and had their attention the entire time!! We may ask him to come back next year. I don't have enough positive things to say!"
On-Site
O.O.T.L.P.C.I.T.W.
"First, let me start with saying how completely blown away everyone was with Kevin. He was perfect on so many levels and really effected everyone right in the spot that they needed it. The feedback was overwhelming and we are just still thrilled with our interaction with Kevin. We are already thinking of avenues in which we can work together again in the future. Kevin was exceptional to work with - as was his team!"
California Travel Association
On-Site
B.N., President and CEO, California Travel Association
I thought you might enjoy hearing what attendees thought of your presentation at the CalTravel Summit. In short, they loved it! That is the highest rating we have ever gotten for a speaker. Congratulations, and thank you for bringing so much passion, heart and inspiration to our event.
Success Group International (SGI)
On-Site
R.C., President, Success Group International (SGI)
Kevin was our closing speaker this week at our national convention for Success Group International. We have been hiring professional speakers for the last 20 years to come to our annual events. Kevin's message was inspirational and motivational. He made us laugh and cry, but most of all, he made us all recognize the hero within. I cannot recommend him enough!
Barnum Financial Group
On-Site
E.H., Chief of Staff, Barnum Financial Group
Thank you so very much for sharing your story at our Kick Off meeting today. You did an amazing job and certainly helped put all of our employees in the right frame of mind. I am looking forward to being part of HERO community.
Service Nation, Inc.
On-Site
P.H., Show Producer, Service Nation, Inc.
Kevin received a 5 out of 5 from our attendees. He was the most favorite speaker of the day! :) We appreciate his invaluable contribution to the 2020 San Diego International Roundtable Members! A few things we heard from our members: "Great content, positive message. One of the best speakers I have ever heard! Excellent. Great speaker! So inspirational. One of the best speakers you have ever had. Very moving, relevant stories. Excellent! Thank you for your phenomenal presentation. Thanks for making a difference!"
Texas Land Title Association
Virtual
L.M.C., Executive Vice President and CEO, Texas Land Title Association
Thank you so much, Kevin! You knocked it out of the park. We were blown away by how you customized it to our group and made it personal for them. I know it must be so hard for you to not have the feedback of a live audience, but rest assured there was a well-deserved standing ovation!
Service Nation, Inc.
Virtual
M.M., President, Service Nation, Inc.
You were on your A-Game yesterday. Fantastic job! Thank you so much.
SERVPRO
Virtual
J.M., Franchise Owner, SERVPRO
Kevin, thank you for an AMAZING keynote at the virtual SERVPRO convention this year. My team and I will be listening to that speech anytime we need to put things into perspective. Keep up the great work.
W.S. Connelly & Company, Inc.
Virtual
K.C., Vice President, W.S. Connelly & Company, Inc.
My text messages and emails will not stop with appreciation and praise! You exceeded everyone's expectations. I am incredibly appreciative of you taking your time to send an inspirational message about leadership! Equally, I feel fortunate to have spent the time one-on-one with you yesterday and today. Your brand will outlast any others! Because you have something they don't. Passion + Humility + Honesty! It's the triple threat! No other speaker I've heard brings the 3 together the way you do! I wish you ALL the very best and look forward to following you for years to come!
Texas Land Title Association
Virtual
L.D., Director of Education, Meetings & Professional Development, Texas Land Title Association
From our short phone call, you truly personalized your presentation in a way that really touched our attendees and we really appreciate you taking the time to do that. 90% of respondents rated your presentation Excellent. Our folks loved your session and here are the scores and comments to prove it: Wonderful I think I could listen to Kevin Brown speak all day. He was interesting, fascinating and very much down to earth! Very well done! Extraordinary! Unquestionably the most riveting and emotional motivational presentation I've had the honor of watching. Mr. Brown's delivery was impeccable, of course, and his remarkably personal and candid heartfelt content was more moving than I would have ever expected. The BEST speaker that we've had at a TLTA Annual Conference in MANY years He did an excellent job. Great speaker. He tugged at my heartstrings and got me a little misty-eyed. He made me think about the ways I can be a "hero" to someone in many different ways, doesn't always have to be a grand act. Excellent and motivational presentation! Thank you again for being a part of our Virtual Conference - we truly appreciate all you did to make it a success!
Smile Source
Virtual
A.N., VP of Marketing and Events, Smile Source
Per usual... Kevin was LEGIT AMAZING! Super glad we were all virtual so that no one had to watch me "ugly cry" when he tells those stories. I even knew they were coming and it STILL hit me so hard. I'm copying and pasting the chat thread below: He has just become my new favorite speaker! I could listen to him all day! Who else is ready to run through a wall like the Kool-Aid Man?!?!? Ohhh Yeaaa!!!! Wow Best speaker ever. Omg!! That was THE BEST!!!!!!!!! BRB, I'm about to go lift some cars over my head I love this story! He is REALLY GOOD! Great presentation! Thank you KB That was wonderful! AHHH-ma-zing! Thank you !!!!! Awesome Speechless
Global Alliance - Hosts Global
Virtual
M.M., DMCP, President, Global Alliance - Hosts Global
A huge thank you to Kevin Brown for participating in our May Virtual Speaker Series. Wow, his message was so poignant. We received great feedback from our attendees and our internal leadership team, on how moving, inspiring and touching it was. And to be able to deliver the quality message he did in a virtual platform was amazing (and not always easy to do!). Kudos!
Enrichment Federal Credit Union
Virtual
R.B., Board Chair, Enrichment Federal Credit Union
With COVID-19 hanging over us, none of the members of the Enrichment Federal Credit Union Board, Audit Committee, or Executive team had attended any conferences or training in 2020. We decided to put together a half-day virtual training session and I immediately thought of Kevin Brown. I had seen/heard Kevin a couple of years ago at a national conference in Seattle and he had made an indelible impression on me. I wanted others to hear Kevin's message and hoped that he could transfer the enthusiasm and emotion of his in-person persona to the virtual arena. There was no need to worry, Kevin delivered an exceptional, enthusiastic message that connected with every one of our participants. Just as he had done with me two years ago, he left an indelible mark on our group and showed them the path to becoming better leaders and heroes.
Illinois Farm Bureau
Virtual
M., Event Planner, Illinois Farm Bureau
Kevin Brown is one of the most impressive trainers/speakers I have had the privilege of working with in my career. He did three 30-minute virtual sessions for us and he hit the mark each time with our managers. The following are some of their comments: "He is absolutely amazing!"; "He was awesome!!!"; "Great sessions!!! Really enjoyed each of them!!!"; and "He is a wonderful speaker. I think this afternoon session was even better than this morning and I thought it was great. Looking forward to tomorrow's session!"
School Administrators of Iowa
Virtual
D.S.E.D.., Professional Learning Director, School Administrators of Iowa
From the pre-event call to the delivery of his keynote, Kevin Brown impressed me with his authenticity, sincerity, and flexibility. When we decided to move from an in-person to a virtual event, I still wanted to create a keynote experience for our attendees. Kevin listened and then went above and beyond in delivering. He made our leaders feel like the heroes they are in serving their students, staff, and communities as evidenced by the many who listed Kevin as the best part of this year's conference.
Virtual
N.F.M.A.
Kevin's message was engaging and inspiring, and most importantly, our members loved him. His ability to connect to our audience - a virtual audience - was amazing and his storytelling resonated across through the computer screen and generated quite the buzz during and throughout the conference. There was laughter, tears, and conversations that are still going on a week later! His session is the most viewed on-demand session of the conference. Selecting a keynote is never an easy process, but Kevin is a no-brainier for any planner. We hope to have him back for another event soon.
FCS Financial
Virtual
S.G., FCS Financial
Kevin Brown truly exceeded our expectations. He spent almost an hour with us before the presentation to learn about our organization and what message he could provide to make our event a home run for our staff. His message was poignant, meaningful and he gave us steps that we could implement. The reviews for Mr. Brown were great. I highly recommend him.
Prosper Independent School District
On-Site
D.H.F., Superintendent, Prosper Independent School District
Verified @prosper-isd.netKevin was absolutely outstanding and his message was exactly what the doctor ordered for our leaders. Several of the leaders said that they didn't know how much they needed to hear his message until they heard it. The words uplifted them and gave them the opportunity to refresh and revisit their why and just cause. Kevin is truly one of the best speakers I have ever had the opportunity to hear.
Bennett Family of Companies
Virtual
K.R., Vice President of Marketing & Communications, Bennett Family of Companies
I wanted to thank you for such an amazing keynote address for our Virtual event. Everything about the process of working with you was wonderful. Your pre-meeting got us very excited for your message, which you customized just enough for our group. Your studio and sound were great. Your message brought hope and inspiration to so many of our attendees. There were definitely tears shed during your wonderful storytelling.