Suneel Dhand
MD
MA, USHi, thanks for visiting! A little about me and my background. I was born in London and grew up in Berkshire, England. I went to medical school at Cardiff University and then moved across the pond, completing my internal medicine residency in Baltimore. I've since worked up and down the east coast.
I've always enjoyed writing, and a few years ago began writing about healthcare topics that I felt passionately about. My blog articles soon became widely published online, both nationally and internationally. Most of them came back to the central theme of delivering high quality service in healthcare and communicating better with patients. This interest led me to founding DocSpeak, which rapidly expanded to helping people in a number of different fields—always with the same core mission.
I am passionate about improving communication and have always been drawn towards creative endeavors. I've extensively studied what the best communicators and organizations do, and now bring these insights to my audiences. I enjoy working with a wide variety of people and organizations, helping them achieve success. Within healthcare, this relates directly to improving patient experience and healthcare outcomes.
I still practice clinical medicine and am also the Co-Founder of DocsDox, a service that helps doctors find great moonlighting and per diem opportunities. I've also published 3 wellness-themed books, and you can read more about my academic credentials on my main website: www.suneeldhand.com.
Away from work, I'm an avid world traveler, fitness and sports enthusiast. My latest hobby is Lindy Hop (swing) dancing. I also keep going back to my home city of London as often as possible!
Hi, thanks for visiting! A little about me and my background. I was born in London and grew up in Berkshire, England. I went to medical school at Cardiff University and then moved across the pond, completing my internal medicine residency in Baltimore. I've since worked up and down the east coast.
I've always enjoyed writing, and a few years ago began writing about healthcare topics that I felt passionately about. My blog articles soon became widely published online, both nationally and internationally. Most of them came back to the central theme of delivering high quality service in healthcare and communicating better with patients. This interest led me to founding DocSpeak, which rapidly expanded to helping people in a number of different fields—always with the same core mission.
I am passionate about improving communication and have always been drawn towards creative endeavors. I've extensively studied what the best communicators and organizations do, and now bring these insights to my audiences. I enjoy working with a wide variety of people and organizations, helping them achieve success. Within healthcare, this relates directly to improving patient experience and healthcare outcomes.
I still practice clinical medicine and am also the Co-Founder of DocsDox, a service that helps doctors find great moonlighting and per diem opportunities. I've also published 3 wellness-themed books, and you can read more about my academic credentials on my main website: www.suneeldhand.com.
Away from work, I'm an avid world traveler, fitness and sports enthusiast. My latest hobby is Lindy Hop (swing) dancing. I also keep going back to my home city of London as often as possible!
Using amazing everyday communication techniques to improve patient experience & healthcare outcomes
Topics covered:
-The fascinating science of everyday communication
-What you are (probably) doing wrong!
-Examples of individuals and organizations that have failed because of simple communication errors
-What patients want
-What determines a positive healthcare experience
-What the best communicators do
-What the best organizations...
Healthcare IT: What frontline doctors really need
Audience: Technology companies and vendors, healthcare organizations and IT departments
Topics covered:
-Brief history of healthcare IT and how we got here
-Current pain points for physicians and hospitals
-Great opportunities for technology development
-How physicians and technology can work together
-How we maintain great communication at the intersection of technology and clinical medicine
-What the ideal healthcare IT future will look...
Communication skills 101 for physicians for career success
-The science of everyday communication in healthcare
-Verbal and non-verbal communication techniques that you are probably not aware of
-Most common patient complaints
-Most common physician communication errors
-What determines a positive patient experience and how we can give it to them
Doctor, use these amazing techniques without adding a minute to your day!
This program is perfect for:
- Physicians
- Medical Students
- Residents
- Other healthcare professionals
The audience will leave with:
- Greater knowledge of the science of communication
- Verbal and non-verbal techniques for success
- What guides a positive patient experience
Amazing communication tips for career success
This program is perfect for:
- Any customer service facing professional
The audience will leave with:
- Knowledge of the science of communication
- What the best communicators do
- Examples of communication breakdown and wht not to do
- How to deal with angry or tense situations
- Communication tips...
