Guy Burkhardt

Ex-CEO, ex-journalist, ex-comedian, passionate about customer service and management, Guy's nickname is "The happy customer booster". He has a reputation for turning companies into higher-performing, more attractive and more pleasant businesses, through innovative, inspiring and humorous interventions.
His ideas come from his personal success and bring about a wake-up call, an awareness and an action. He gives concrete examples and advice that are easy to follow and implement in every sector of activity. He explains how he succeeded in creating and restructuring companies bordering bankruptcy and how he changed human relations within his own companies.
His ideas enabled him to obtain funds, loyal customers, qualified collaborators, the best relationships with the authorities and the administration.
He has worked for many years to help companies grow and retain their client base on the long term.

Love your customers and treat them as your best friend, your mother or your father. Do unto others as you would have them do unto you. Let's never forget that customers are not numbers but human beings with feelings and needs. The understanding of personality styles is key to connecting with customers, unlocking new growth opportunities through engagement.
Be kind, funny, steady, inventive, and generous even in the face of adversity.
When used properly, customer service is a magic wand and a holly grail to rock your competition upside down and grow loyal customers.
Respect for your customers, for your company and for your employees, regardless of their look, faith or preferences, will take you on a journey to luck, happiness and success in your personal and professional lives.

Caring for your customers is the most effective way to bootstrap growth, to fight competitors and to develop a sustainable business.
Love your customers and do unto others as you would have them do unto you. The understanding of different personality styles is key to connecting with customers, unlocking new growth opportunities through engagement. Be kind, funny, steady, inventive, and generous even in the face of adversity.
Customer service is a magic wand and a holly grail to rock your competitors upside down and grow loyal customers.
Respect your customers, your company and your employees. It will take you on a journey to luck, happiness and success in your personal and professional lives.