Brian Shapiro

Brian Shapiro is a dynamic communication expert, author, entrepreneur, educator and performer with over two decades of experience in professional development, consulting, and the performing arts. Brian combines tried-and-true research with uplifting storytelling. He captivates audiences as they learn how to expand their own personal communication practices, so the people they communicate with feel valued. Brian delves into the complicated arena of workplace communication with easily digestible ways to navigate among all the daily distractions we face. His presentations focus on the steps towards creating Exceptionally Human® communication experiences, while providing practical insights and techniques.

Brian is an impactful change agent, empowering audience members to see their work relationships as opportunities for growth, viewing them in exciting new ways as they learn to express greater empathy, authenticity, and intentionality in their daily lives. Organizations have sought out Brian for his creative presentation techniques, which can include theatrical, multi-media, and musical elements. Audiences find him to be personable, lively and entertaining, so even the most discerning critics have exclaimed: "Innovative!", "Cutting Edge!", "Highly Engaging!", and "Memorable!". Keynote support materials can include books, surveys, handouts, workbooks, and videos. Brian is also an ideal trainer/facilitator for breakout sessions and workshops, which are highly engaging and participatory. He has experience as an expert panelist as he's a knowledgeable, insightful, and thoughtful communication expert who has established himself as an invaluable resource.

A faculty member at the University of Pennsylvania's Organizational Dynamics program, Brian has designed and taught courses around effective communication practices in the workplace. He has authored two books, Exceptionally Human®: Successful Communication in a Distracted World and The Exceptionally Human® Airport Experience. Brian is the founder and president of Shapiro Communications, a professional development company that provides workplace communication workshops and training programs to organizations across multiple industries. These programs ensure an organization's communication practices produce the healthiest and most satisfying customer, employee, and client experiences possible.

As a seasoned performer who has written and performed in over a dozen original theatrical productions, Brian is also the vocalist/lyricist for the Paris-based musical trio, Grand Plateau. A dedicated Tai Chi and Yoga practitioner since 1993, he is somewhat multi-lingual, meaning he will make friends and won't starve in locations where Spanish and French are spoken. Brian attended a doctorate program in Performance Studies at The University of Texas at Austin, and holds a BA (San Diego State University) and MA (San Francisco State University) in Communication Studies. Born and raised in Los Angeles, with a 20-year period where San Francisco was home, Brian and his family now live in Philadelphia, PA.