Arjun Sen
CSP
TX, USLEARN what it takes to win big with customers. ACHIEVE long-term sustainable revenue growth with former fortune 500 executive. LIVE the UNQUIT Life.
Arjun Sen is more than a business leader—he is a Brand Zen® with 30+ years of global corporate leadership experience and a relentless drive to help organizations win big. His unique ability to pause, reflect, and see beyond the obvious has made him a trusted advisor to brands worldwide. Blaine Hurst, former President and CEO of Panera Bread, calls him “One of the most ‘Business-Intelligent’ minds in the business today.”
Arjun’s corporate journey includes senior leadership roles at Jillian’s, Boston Market, and Pizza Hut. He was a founding member of Einstein Bros. Bagels, and as VP of Marketing and Operations at Papa John’s International, his team helped drive four years of record growth while pioneering the brand’s groundbreaking online ordering system, now generating over $1 billion in annual revenue.
As CEO of ZenMango, Arjun has worked with restaurant, service, retail, technology, education, nonprofit, and sports brands, helping them find their one-of-one advantage and has impacted companies like AliveCor, America’s Road Home, Aspen Academy, Celsior Technologies, Coca-Cola, DaVita, DISH Network, Floyd’s Barbershop, McDonald’s Chili’s, Tiger Woods Inc., Walgreens, and Win This Fight Foundation. He believes that before customers see a brand as one-of-one, the brand itself must think, act, and believe it is one-of-one. His process starts with a pause—understanding customers' deepest needs—then builds leadership mindsets, breakthrough marketing strategies, and powerful brand storytelling to drive exponential growth.
Arjun’s philosophy is simple: “We are all in the Feeling Business®.” He helps brands answer the most crucial question in their customers’ minds: “What is the one reason we are one-of-one, and why do you need only us?”
Arjun’s journey is not just about business success—it is about the power of never giving up. For over 20 years, he has fought multiple battles with cancer, turning every challenge into an opportunity to evolve. His "Unquitter" mindset has defined his life, both personally and professionally.
At the peak of his career, adversity struck. His world shifted, and obstacles piled up. Giving up seemed inevitable—until unexpected “sherpas” appeared, guiding him toward new milestones. He discovered that marketing—his career passion—became his greatest superpower, helping him “market” himself to doctors to become the #1 patient in the fight for his own life.
His story of resilience and unwavering determination inspired the global blockbuster movie, I WANT TO TALK (2024).
Arjun's thought-provoking keynotes challenge organizations to redefine their brand identity, think bigger, and act bolder. His storytelling, real-world case studies, and actionable insights inspire audiences to break free from industry norms and claim category leadership.
Above all, Arjun is a father first—a role that has taught him the power of being present in life and business. His ability to pause, reflect, and transform obstacles into opportunities makes him one of the most sought-after voices in branding, leadership, and resilience.
A true Unquitter, Arjun Sen is the speaker who will transform the way you think about business—and life.
Arjun Sen is more than a business leader—he is a Brand Zen® with 30+ years of global corporate leadership experience and a relentless drive to help organizations win big. His unique ability to pause, reflect, and see beyond the obvious has made him a trusted advisor to brands worldwide. Blaine Hurst, former President and CEO of Panera Bread, calls him “One of the most ‘Business-Intelligent’ minds in the business today.”
Arjun’s corporate journey includes senior leadership roles at Jillian’s, Boston Market, and Pizza Hut. He was a founding member of Einstein Bros. Bagels, and as VP of Marketing and Operations at Papa John’s International, his team helped drive four years of record growth while pioneering the brand’s groundbreaking online ordering system, now generating over $1 billion in annual revenue.
As CEO of ZenMango, Arjun has worked with restaurant, service, retail, technology, education, nonprofit, and sports brands, helping them find their one-of-one advantage and has impacted companies like AliveCor, America’s Road Home, Aspen Academy, Celsior Technologies, Coca-Cola, DaVita, DISH Network, Floyd’s Barbershop, McDonald’s Chili’s, Tiger Woods Inc., Walgreens, and Win This Fight Foundation. He believes that before customers see a brand as one-of-one, the brand itself must think, act, and believe it is one-of-one. His process starts with a pause—understanding customers' deepest needs—then builds leadership mindsets, breakthrough marketing strategies, and powerful brand storytelling to drive exponential growth.
Arjun’s philosophy is simple: “We are all in the Feeling Business®.” He helps brands answer the most crucial question in their customers’ minds: “What is the one reason we are one-of-one, and why do you need only us?”
Arjun’s journey is not just about business success—it is about the power of never giving up. For over 20 years, he has fought multiple battles with cancer, turning every challenge into an opportunity to evolve. His "Unquitter" mindset has defined his life, both personally and professionally.
At the peak of his career, adversity struck. His world shifted, and obstacles piled up. Giving up seemed inevitable—until unexpected “sherpas” appeared, guiding him toward new milestones. He discovered that marketing—his career passion—became his greatest superpower, helping him “market” himself to doctors to become the #1 patient in the fight for his own life.
His story of resilience and unwavering determination inspired the global blockbuster movie, I WANT TO TALK (2024).
Arjun's thought-provoking keynotes challenge organizations to redefine their brand identity, think bigger, and act bolder. His storytelling, real-world case studies, and actionable insights inspire audiences to break free from industry norms and claim category leadership.
Above all, Arjun is a father first—a role that has taught him the power of being present in life and business. His ability to pause, reflect, and transform obstacles into opportunities makes him one of the most sought-after voices in branding, leadership, and resilience.
A true Unquitter, Arjun Sen is the speaker who will transform the way you think about business—and life.
THE UNQUIT FOREVER JOURNEY
Format: 60 minute inspirational keynote
What do you do when life’s biggest challenges stare at you, and you see no path forward? How do you take the first step and leave the thought of giving up behind?
Arjun Sen brings to you an inspiring, relatable, feel-good keynote that showcases how challenges in life are never a reason to quit. Instead, they can inspire and motivate you to achieve what most of us only dream about.
SECRETS TO WIN BIG
Format: 45 - 90 Minute Keynote or Virtual Keynote
Ever wonder how far you and your business can go? What does it take to turn every win into a big win?
Arjun Sen is excited to share a business leadership keynote with you based on his experience working with top brands and leaders worldwide. Three key takeaways from Arjun’s stories and insights are:
· How to put your brand on the path to Win Big.
· What pitfalls...
CUSTOMER KARMA
Format: 45 - 90 Minute Keynote or Virtual Keynote
How do you turn every customer interaction into a lifetime connection? How do you go from a constant customer acquisition business to a retention-first business?
If these questions keep you up at night, then you will love the customer experience keynote based on Arjun’s 30+ years of global corporate leadership experience and his best-selling books Customer Karma® and Wow 1...
FRANCHISEE SECRETS TO WIN BIG: HOW TRUST LEADS TO SUCCESS
Format: 30 - 60 Minute Workshop or Breakout Session or Virtual Keynote
Each franchisee, big or small, signed up with your brand for one reason: trust. Through his big direct impact in the corporate world and his assistance in building brands, big and small, Arjun is uniquely qualified to present on helping gain franchisee trust by putting their wins first.
Arjun shares the steps to build and maintain trust with your franchisees. Earning your...
11 recommend Arjun
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Burger 21
On-Site
M.J., President, Burger 21
Verified @burger21.comArjun Sen recently spoke on Customer Karma at our annual Burger 21 Franchise Meeting. We are an aggressively growing franchise company and we were seeking someone to really tie in the importance of the customer experience to our success as a business. Arjun's message was exactly what our team needed to hear. It helped establish and reaffirm our culture of taking care of our people first so that they may take care of our guests. I am rarely moved emotionally by a keynote, but Arjun's humorous and passionate message really struck a chord with me and our entire franchise family. Having him speak was one of the highlights of our meeting and we were able to walk away and begin to make positive changes immediately. It was absolutely game-changing.
Cardwell Hospitality
On-Site
L.C., President, Cardwell Hospitality
Verified @aol.comOne of the best speakers I have heard speak on the customer experience and the customer mindset. Entertaining, provocative, and educational. Arjun Sen brings the guest experience to life with stories that we can all relate to. One of the most relevant speakers I have listened to.
National Restaurant Association's Marketing Executive Group
On-Site
K.S., Chairperson, National Restaurant Association's Marketing Executive Group
Verified @hotmail.comArjun was asked to speak to the National Restaurant Association's Marketing Executive Group on Customer Karma. This is a group comprised of restaurant industry's top CMO's and VP level marketers, obviously a tough group to impress and excite. Arjun's message was intelligent, entertaining and MOST important actionable. Not only did he receive the highest of markings from an incredibly tough crowd, several of them have subsequently asked him to speak to their companies. His message is incredibly powerful not just for your professional ambitions but your personal as well.
IIT Alumni of Greater Houston
On-Site
P.K., President, IIT Alumni of Greater Houston
Verified @sensecorp.comThank you for coming to Houston and speaking to the IIT Alumni of Greater Houston members at our annual picnic event on Sunday the 9th of November. The feedback from many of the close to 250 people who attended the event was overwhelmingly positive. They really appreciated how you connected the mission of PanIIT, with the change and outcomes achieved by bringing alumni together, with the personal message you left them with on pushing themselves to be strong contributors in their local community. Your commitment to PanIIT and support of IITAGH is impressive. You are always ready to help and make your strong contribution, and for that I wanted to take a moment to say 'Thank You'.
PanIIT USA
On-Site
W.B., Vice President, PanIIT USA
Verified @iitagh.orgIn my experience as the Vice President of PanIIT USA, I have had the pleasure of working with many of the media industry's brightest minds and Arjun Sen ranks among the very best speakers I've ever encountered. His speeches on the topics of alumni services and branding have influenced alumni in the USA. Arjun is an electrifying public speaker and his presentations are packed with illuminating anecdotes, telling statistics, surprising paradoxes and a refreshing dose of good humor. At my request, in Dec 2013, Arjun crafted a special presentation at the IIT 2013 Global Conference in Houston, TX. In sum, it is my pleasure to give Arjun my highest recommendation as a influential speaker. He always delivers valuable information and analysis in an inspiring and entertaining manner.
Velvet Taco
On-Site
C.D., President, Velvet Taco
Verified @velvettaco.comArjun's speaking at our GM's conference was one of the highlights. His insights and knowledge in the restaurant industry coupled with his anecdotes and real-life stories really bought it home for our operators. They loved it. Recommend him highly!
Golden Chick Restaurants
On-Site
H.T., SVP Marketing, Golden Chick Restaurants
Verified @goldenchick.comWow and Bravo! Arjun delivered the perfect message that our operators needed to hear. I have booked many motivational and keynote speakers over the years, and Arjun Sen's approach and delivery of our keynote address, "Raising The Bar", was one of the very best I have experienced. Working with him in the development of the content was a pleasure … he listened, interviewed various stakeholders within our organization, and customized his unique content to help us take our organization to the next level. His blend of "real world" industry knowledge, combined with his one-of-a-kind personal delivery, created a sensational and effective message for our company.
CAI Rocky Mountain Chapter
On-Site
D.G., President, CAI Rocky Mountain Chapter
Verified @moellergraf.comTurned the speech into 'having a conversation' where everyone felt as if you were speaking directly with them. There was not a single person in the room doing anything other than hanging on your words. You absorbed everyone's energy in the room and we could do nothing but be completely present with you.
IIT Alumni Association of North Texas
On-Site
R.K., Board Member, IIT Alumni Association of North Texas
Verified @yahoo.comArjun's talk, Yourness: Leadership journey through differentiated personal branding, was a treat to the audience! Full of rich anecdotes, it was reflective and with actionable advice. Several of our attendees gave us feedback that it opened their eyes to self-branding. Arjun, you are a marketing genius!
IIT Alumni Association of North Texas
On-Site
R.M., Ph.D., IIT Alumni Association of North Texas
Arjun's keynote presentation on personal branding at the IITNT conference was outstanding! Everyone was captivated by his engaging style. His keynote also received the best reviews from the audience!
Paytronix
On-Site
A.R., CEO & Co-Founder, Paytronix
Passionate, engaging speaker who shares his wisdom with humor. Your attendees are guaranteed to leave with 3 actionable ideas
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