John Brennan
PCA, DTM, SAG, ACTRA
CA, US
John Brennan was born in Montreal, Quebec, Canada, is a dual citizen, and speaks both English and French fluently. He spent 20 years in the entertainment industry.
Is now a seasoned pro as a Speaker, Facilitator, and Corporate Trainer, who has been entrusted to deliver countless programs from multiple brands. His delivery style encourages participation that is engaging, educational and motivating. Helping to create a unique learning environment for participants. His strengths lie in his integrity to ensure that the message is delivered while creating the "follow up" moment that validates learned knowledge.
John's expertise is in elevating the customer experience and specializes in luxury brands. He has received training on the Luxury Brand Experience by Disney, Nordstrom's, and the Ritz Carlton. He has taken Advanced Certification in elevating the Training Experience. He has facilitated and worked on programs to elevate the luxury experience for most of the luxury Automotive Brands and was part of the core team of facilitators who worked on the customer service re-branding of a large Financial Services company.
John developed and facilitated "The Customer Experience" for DREAM HOTEL a boutique luxury hotel here in Los Angeles. He has taught managers on presentation techniques, has done product launches, process training for sales, service, Team building, Human resources, and Leadership. Introduced Core Values for corporate headquarters, has been a Judge for Masters Guild in Sales and Service both nationally and internationally. Traveled abroad to train the Heads of Training on the launch of a new global initiative. Trained the Trainers, facilitated and coached on building TRUST with the customer and elevating the Experience.
John is sought after for his presentation style, facilitation experience and for bringing some humor to any program. He will bring new life and connection to your next event.
John Brennan was born in Montreal, Quebec, Canada, is a dual citizen, and speaks both English and French fluently. He spent 20 years in the entertainment industry.
Is now a seasoned pro as a Speaker, Facilitator, and Corporate Trainer, who has been entrusted to deliver countless programs from multiple brands. His delivery style encourages participation that is engaging, educational and motivating. Helping to create a unique learning environment for participants. His strengths lie in his integrity to ensure that the message is delivered while creating the "follow up" moment that validates learned knowledge.
John's expertise is in elevating the customer experience and specializes in luxury brands. He has received training on the Luxury Brand Experience by Disney, Nordstrom's, and the Ritz Carlton. He has taken Advanced Certification in elevating the Training Experience. He has facilitated and worked on programs to elevate the luxury experience for most of the luxury Automotive Brands and was part of the core team of facilitators who worked on the customer service re-branding of a large Financial Services company.
John developed and facilitated "The Customer Experience" for DREAM HOTEL a boutique luxury hotel here in Los Angeles. He has taught managers on presentation techniques, has done product launches, process training for sales, service, Team building, Human resources, and Leadership. Introduced Core Values for corporate headquarters, has been a Judge for Masters Guild in Sales and Service both nationally and internationally. Traveled abroad to train the Heads of Training on the launch of a new global initiative. Trained the Trainers, facilitated and coached on building TRUST with the customer and elevating the Experience.
John is sought after for his presentation style, facilitation experience and for bringing some humor to any program. He will bring new life and connection to your next event.
The E.I. Connection- "The Key to Elevating the Guest Experience"
"Companies lose business every day because of poor customer service. I have had the opportunity to learn insights from some of the best service providers throughout my career, working with leaders such as Ritz Carlton, Disney, and Nordstrom's.
I also incorporate key learnings from my years as a member of "Positive Coaching", my experience as a successful actor, and my over 20 years of corporate training.
Through my engaging and personal style, I will show you how to enhance...
The value of Emotional Intelligence for your future business successT
I work with college students to help them understand the value of Emotional Intelligence for their future business success. And how to use it to improve relationships in all human interactions.
Presentation skills
How to best connect with your audience
Member Of
Certifications & Awards
