Terry Lynn Zietsman

Terry Lynn Zietsman

GAUTENG, SA
Management Training Consultant

Terry Zietsman has a Bachelor of Arts degree from the University of KwaZulu Natal and a Higher Education Diploma from Stellenbosch University. Terry's work experience includes 7 years with the Anglo American Corporation (AAC) and 2 years with Central Training Unit (CTU) where she was involved in the training, design and presentation of Life skills programmes.

Terry started in the training and development field in 1989. She opened her own Training and Development Company - Management Training Consultants in 1993 which she runs at present. She designs, markets and trains a number of programmes on a national and international basis.

Terry also does Inspirational Talks on a variety of topics and to date has spoken at a number of Conventions and for various companies. To name a few: Ernst & Young, Illovo, Microsoft, Milady's, Sanlam, SA Sugar Association, Spar, Sun International, Telkom and Transnet.

Terry was President of the Umhlanga Women Achievers Club (UWAC) in 1998 & 1999 and President of the Convocation Executive of the University of Natal - the first woman in the history of the University - in 2000 and 2001. She is also a Professional Member of the Professional Speakers Association of Southern Africa (PSASA), an organisation for Professional Speakers and Consultants which is affiliated to the National Speakers Association based in the United States of America. Terry joined the National Speakers Association in 1998 and was a Professional member until South Africa opened their own Association, the PSASA in 2004.

Terry believes that each individual is unique and needs to be treated as such. She believes that people need to be encouraged to make use of their full potential and understand the value of being self-aware, self-accepting and self-accountable. The importance of a positive attitude, being humble, enthusiastic, persistent, self-motivated and a sense of humour is her key to individual success and happiness.

COURSE PROGRAMME MENU:

ASSERTIVENESS SKILLS:
½ day programme on the skills of Assertiveness in the workplace.

CHANGE MANAGEMENT SKILLS:
½ day programme on the various aspects of Managing Change in the workplace.

COACHING:
Individual or group coaching on various aspects of Management and Leadership Skills as well as personal and professional development.

CONFLICT MANAGEMENT SKILLS:
½ day programme on the skills of Managing Conflict in the workplace. Can be combined with Assertiveness skills.

INTERPERSONAL SKILLS WORKSHOPS:
½ or 1 day workshop on effective Interpersonal Communication in the workplace. Can also run with a Team Building focus if required.

LEADERSHIP EXCELLENCE PROGRAMME:
2 - 4 day programme run in modular form that covers the essential aspects of effective Leadership.

PERSONAL & PROFESSIONAL EFFECTIVENESS WORKSHOPS:
1 day programme designed to provide individuals with a better insight into and understanding of themselves and others in the workplace. Content is designed according to the needs and requirements of the client. Can also be run with a Team Building focus.

PRESENTATION SKILLS:
1, 1½ or 2 day programme designed to enhance communication and presentation skills at all levels.

TALKS/MINI-WORKSHOPS:
Talks/mini workshops on a variety of topics. Duration from 40 minutes to 3 hours.

TIME MANAGEMENT & PRIORITSING SKILLS:
½ day programme on all aspects of effective time management and prioritising skills.

SERVICE EXCELLENCE SKILLS:
½ or 1 day programme on the vital aspects of effective internal and external service excellence.

STRESS MANAGEMENT:
½ day programme on all aspects of effective stress management skills. Can be combined with the Time Management Skills workshop.

I also have associations with an excellent team of individuals who offer the following:
• Myers Briggs facilitation and 360 assessments for Teams & individuals.
• Ethics and Total Ethics Management Programmes.
• Fraud, crime, and corruption awareness and prevention.
Courses and programmes can be designed to suit the client's specific needs and requirements. Course fees on request.

Terry Zietsman has a Bachelor of Arts degree from the University of KwaZulu Natal and a Higher Education Diploma from Stellenbosch University. Terry's work experience includes 7 years with the Anglo American Corporation (AAC) and 2 years with Central Training Unit (CTU) where she was involved in the training, design and presentation of Life skills programmes.

Terry started in the training and development field in 1989. She opened her own Training and Development Company - Management Training Consultants in 1993 which she runs at present. She designs, markets and trains a number of programmes on a national and international basis.

Terry also does Inspirational Talks on a variety of topics and to date has spoken at a number of Conventions and for various companies. To name a few: Ernst & Young, Illovo, Microsoft, Milady's, Sanlam, SA Sugar Association, Spar, Sun International, Telkom and Transnet.

Terry was President of the Umhlanga Women Achievers Club (UWAC) in 1998 & 1999 and President of the Convocation Executive of the University of Natal - the first woman in the history of the University - in 2000 and 2001. She is also a Professional Member of the Professional Speakers Association of Southern Africa (PSASA), an organisation for Professional Speakers and Consultants which is affiliated to the National Speakers Association based in the United States of America. Terry joined the National Speakers Association in 1998 and was a Professional member until South Africa opened their own Association, the PSASA in 2004.

Terry believes that each individual is unique and needs to be treated as such. She believes that people need to be encouraged to make use of their full potential and understand the value of being self-aware, self-accepting and self-accountable. The importance of a positive attitude, being humble, enthusiastic, persistent, self-motivated and a sense of humour is her key to individual success and happiness.

COURSE PROGRAMME MENU:

ASSERTIVENESS SKILLS:
½ day programme on the skills of Assertiveness in the workplace.

CHANGE MANAGEMENT SKILLS:
½ day programme on the various aspects of Managing Change in the workplace.

COACHING:
Individual or group coaching on various aspects of Management and Leadership Skills as well as personal and professional development.

CONFLICT MANAGEMENT SKILLS:
½ day programme on the skills of Managing Conflict in the workplace. Can be combined with Assertiveness skills.

INTERPERSONAL SKILLS WORKSHOPS:
½ or 1 day workshop on effective Interpersonal Communication in the workplace. Can also run with a Team Building focus if required.

LEADERSHIP EXCELLENCE PROGRAMME:
2 - 4 day programme run in modular form that covers the essential aspects of effective Leadership.

PERSONAL & PROFESSIONAL EFFECTIVENESS WORKSHOPS:
1 day programme designed to provide individuals with a better insight into and understanding of themselves and others in the workplace. Content is designed according to the needs and requirements of the client. Can also be run with a Team Building focus.

PRESENTATION SKILLS:
1, 1½ or 2 day programme designed to enhance communication and presentation skills at all levels.

TALKS/MINI-WORKSHOPS:
Talks/mini workshops on a variety of topics. Duration from 40 minutes to 3 hours.

TIME MANAGEMENT & PRIORITSING SKILLS:
½ day programme on all aspects of effective time management and prioritising skills.

SERVICE EXCELLENCE SKILLS:
½ or 1 day programme on the vital aspects of effective internal and external service excellence.

STRESS MANAGEMENT:
½ day programme on all aspects of effective stress management skills. Can be combined with the Time Management Skills workshop.

I also have associations with an excellent team of individuals who offer the following:
• Myers Briggs facilitation and 360 assessments for Teams & individuals.
• Ethics and Total Ethics Management Programmes.
• Fraud, crime, and corruption awareness and prevention.
Courses and programmes can be designed to suit the client's specific needs and requirements. Course fees on request.