Donna Cutting
CSP
NC, US
Donna Cutting, CSP is the author of "The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service," (Wiley, 2008) and the forthcoming "501 Ways to Roll Out the Red Carpet for Your Customers: Easy-to-Implement Ideas to Inspire Loyalty, Get New Customers, and Make Lasting Impressions." (Career Press, Dec. 2015)
The Founder and CEO of Red-Carpet Learning Systems, Inc., she helps organizational leaders turn prospects into customers and customers into raving fans. Her company provides customer service training and tools to help your team make red-carpet first and last impressions.
As a keynoter, Donna is no ordinary speaker! Combining her experience in the theater and her passion for fun, she delivers her content in a high energy style with her trademark enthusiasm. Her presentations mix include hilarious Keynote Theater bits, side-splitting song parodies and exceptional audience interaction. Donna combines her dramatic, fun and humorous style of presenting with easy and action-oriented/practical ideas and strategies that people can implement immediately.
Donna doesn't provide a speech, she provides an Experience.
Donna and The Celebrity Experience have been featured and/or quoted in Investor's Business Daily, Weekend Entrepreneur, Home Business Magazine, CNNMoney.com, YahooFinance.com and a variety of trade magazines. Donna has appeared on several television news shows including ABC America This Morning, ABC Chicago 7, Good Day Minnesota, and Studio 10 in Tampa, FL. She has contributed to Handle With Care: Motivating and Retaining Employees, written by Barbara Glanz and published by McGraw-Hill.
Past President of the National Speakers Association of Central Florida, Donna was recently named the winner of the prestigious Rosita Perez Spirit Award, and was elected Chapter member of the year in 2003. She lives in St. Petersburg, Florida with her husband and best friend, Jim and their Maltese puppy, Snowball.
Partial Client List
- American Express Corporate Travel
- EdenHill Communities
- Optum Health
- Feather River Hospital
- Penn National Gaming
- Great Harvest Bread Company
- JJ Taylor & Company
- Pricewaterhouse Coopers - Security Division
- Bank of Richmond
- Florida Adult Day Care Association
- International Association of Diecutting and Diemaking
- University of Alaska- Fairbanks
- National Concierge Association
- Career Central
- California Association of Health Services at Home
- Bethesda Communities
- Country Meadows Retirement Communities
- Stetson College of Law
- GTE Federal Credit Union
- Tampa Bay Chapter of Credit Unions
- Ident-a-Kid
- SHRM ALASKA
- University of Alaska
- Virginia Community College Association
- Lutheran Social Services of Michigan
- American Association of Homes and Services for the Aging
- Small Business Edge
- HR Tampa
- National Association of Employee Recognition
- Tampa Bay Sales Professionals
- National Speakers Association
- Hillsborough County Library Services
- Pasco County Library Services
Donna Cutting, CSP is the author of "The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service," (Wiley, 2008) and the forthcoming "501 Ways to Roll Out the Red Carpet for Your Customers: Easy-to-Implement Ideas to Inspire Loyalty, Get New Customers, and Make Lasting Impressions." (Career Press, Dec. 2015)
The Founder and CEO of Red-Carpet Learning Systems, Inc., she helps organizational leaders turn prospects into customers and customers into raving fans. Her company provides customer service training and tools to help your team make red-carpet first and last impressions.
As a keynoter, Donna is no ordinary speaker! Combining her experience in the theater and her passion for fun, she delivers her content in a high energy style with her trademark enthusiasm. Her presentations mix include hilarious Keynote Theater bits, side-splitting song parodies and exceptional audience interaction. Donna combines her dramatic, fun and humorous style of presenting with easy and action-oriented/practical ideas and strategies that people can implement immediately.
Donna doesn't provide a speech, she provides an Experience.
Donna and The Celebrity Experience have been featured and/or quoted in Investor's Business Daily, Weekend Entrepreneur, Home Business Magazine, CNNMoney.com, YahooFinance.com and a variety of trade magazines. Donna has appeared on several television news shows including ABC America This Morning, ABC Chicago 7, Good Day Minnesota, and Studio 10 in Tampa, FL. She has contributed to Handle With Care: Motivating and Retaining Employees, written by Barbara Glanz and published by McGraw-Hill.
Past President of the National Speakers Association of Central Florida, Donna was recently named the winner of the prestigious Rosita Perez Spirit Award, and was elected Chapter member of the year in 2003. She lives in St. Petersburg, Florida with her husband and best friend, Jim and their Maltese puppy, Snowball.
Partial Client List
- American Express Corporate Travel
- EdenHill Communities
- Optum Health
- Feather River Hospital
- Penn National Gaming
- Great Harvest Bread Company
- JJ Taylor & Company
- Pricewaterhouse Coopers - Security Division
- Bank of Richmond
- Florida Adult Day Care Association
- International Association of Diecutting and Diemaking
- University of Alaska- Fairbanks
- National Concierge Association
- Career Central
- California Association of Health Services at Home
- Bethesda Communities
- Country Meadows Retirement Communities
- Stetson College of Law
- GTE Federal Credit Union
- Tampa Bay Chapter of Credit Unions
- Ident-a-Kid
- SHRM ALASKA
- University of Alaska
- Virginia Community College Association
- Lutheran Social Services of Michigan
- American Association of Homes and Services for the Aging
- Small Business Edge
- HR Tampa
- National Association of Employee Recognition
- Tampa Bay Sales Professionals
- National Speakers Association
- Hillsborough County Library Services
- Pasco County Library Services
Certifications & Awards
