Roy Prevost
PHF
BC, CANADARoy Prevost is retail futurist, a customer service activist, a consummate storyteller, and a self proclaimed PHD in Life experiences and common sense.You will laugh, squirm in your seat and applaud as Roy regales you with stories about the good, the bad and the ugly of customer service.
Roy brings passion, humor and 25 years of customer service battle scars to his events as he fulfills his purpose of turning America's business owners into "Customer Service Superstars".
He speaks, trains and advises internationally on how to compete in a hyper competitive world through relationship building and going the extra mile with customers.
His presentation style has been described as a blend of comedian, story teller, therapist and stimulating teacher. He assists individuals and organizations in significantly changing their attitude about serving and connecting to their customers thus growing their businesses and increasing revenues through dynamic, inspirational and humorous training. Feel free to visit his website at www.royprevost.com for an overview of his work and testimonials.
He guarantees that you will be a transformed person after attending one of his events.
He has delivered 400+ workshops and keynotes to thousands of businesses worldwide and is the author of the bestselling book, "Turbocharge Your Retail Business", 'How to outmaneuver and outperform the big guys'.
Roy Prevost is retail futurist, a customer service activist, a consummate storyteller, and a self proclaimed PHD in Life experiences and common sense.You will laugh, squirm in your seat and applaud as Roy regales you with stories about the good, the bad and the ugly of customer service.
Roy brings passion, humor and 25 years of customer service battle scars to his events as he fulfills his purpose of turning America's business owners into "Customer Service Superstars".
He speaks, trains and advises internationally on how to compete in a hyper competitive world through relationship building and going the extra mile with customers.
His presentation style has been described as a blend of comedian, story teller, therapist and stimulating teacher. He assists individuals and organizations in significantly changing their attitude about serving and connecting to their customers thus growing their businesses and increasing revenues through dynamic, inspirational and humorous training. Feel free to visit his website at www.royprevost.com for an overview of his work and testimonials.
He guarantees that you will be a transformed person after attending one of his events.
He has delivered 400+ workshops and keynotes to thousands of businesses worldwide and is the author of the bestselling book, "Turbocharge Your Retail Business", 'How to outmaneuver and outperform the big guys'.
The Future of Retail
The game changing customized keynote that will map out your future and deliver actionable steps for your team to confidently embrace the new shopper.
We are witnessing the birth of a new breed of shoppers. They float seamlessly across mobile, online and
real-world platforms as they travel up and down the purchase path-and in doing so, exert tremendous influence
over the ways that brands may interact with them and their peer group.
The ways in which they consume...
Recruiting Retaining & Motivating Employees
Join Roy as He Demystifies The Conundrum of Hiring Z Gen and How to Keep them Motivated and Inspired in Your Business
Is this workshop for you?
This workshop is for the Small Business owner who is looking for ways to create a "Team" Culture among their millenial and ZGen employees as well as a culture of " Contribution and Engagement" for their customers.
This workshop is...
Core Values Training In Your Business
"Core Values Training In Your Business"
Do you feel:
- That you talk about customer service but not everyone on your team is listening?
- You have quality employees but you're not sure if they fit into your company "customer service" culture?
- Some of your employees are like "a square peg trying to fit in a round hole".
- Your employees are working hard but they don't appear to be on the same page when it comes...
