Don Thorpe
Don Thorpe is a Customer Experience Expert. For 30+ years
Don has owned and operated a small chain of successful
service businesses.
Don has been recognized by his franchise peers repeatedly
for his group's accomplishments in Customer Experience,
business growth and community service. He has also
served many terms on franchise advisory councils and
committees.
Through out the years, Don has researched and studied
Customer Experience. He is extremely passionate about
the concepts he shares as many have been tested and
used in his "lab", his own businesses.
Don uses the skills he has acquired over his career in his
speaking and consulting business, Shared Experience Consulting, focused solely
on helping organizations building theirWorld Class Customer Experience.
Don has received rave reviews for his speaking and consulting, helping his clients and audiences to build their World Class Customer Experience.
Don believes his higher calling in life is to coach, consult,
mentor and teach others to help them discover the
possibilities in their lives and businesses.
Don Thorpe is a Customer Experience Expert. For 30+ years
Don has owned and operated a small chain of successful
service businesses.
Don has been recognized by his franchise peers repeatedly
for his group's accomplishments in Customer Experience,
business growth and community service. He has also
served many terms on franchise advisory councils and
committees.
Through out the years, Don has researched and studied
Customer Experience. He is extremely passionate about
the concepts he shares as many have been tested and
used in his "lab", his own businesses.
Don uses the skills he has acquired over his career in his
speaking and consulting business, Shared Experience Consulting, focused solely
on helping organizations building theirWorld Class Customer Experience.
Don has received rave reviews for his speaking and consulting, helping his clients and audiences to build their World Class Customer Experience.
Don believes his higher calling in life is to coach, consult,
mentor and teach others to help them discover the
possibilities in their lives and businesses.
The IDEAL Guest Experience
The IDEAL Guest Experience is a comprehensive, holistic approach
for any business to develop and/or improve the Experience they
provide for their guests.
IDEAL is an acronym for Introduce, Design, Execute, Align and
Lead.
The IDEAL Guest Experience can be delivered in a 60-90 minute
keynote, a three hour workshop or a two day event. Each
presentation is custom designed for the business that is
striving to develop and...
Growing your Business on Purpose
Are you ready to start achieving your business dreams...Attracting
your Ideal Guests...Be on top of the money side of your
business...and get more done every day?
Don Thorpe can help you to be positioned properly and heading in
the right direction. His strategies will have an immediate
impact on your success. He will share what it takes to get the
phone ringing, develop and maintain repeat and...
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