Jonathan Low
CVP

Jonathan Low

CSP, PCC, MBAWilayah Persekutuan, MALAYSIA

16 reviews

13 verified

Certified Speaking Professional (CSP), Sales / Service Optimizer; Leadership Success Coach, Global Keynote Speaker, Facilitator, Author, Certified Virtual Presenter

16 reviews

13 verified

certified virtual presenter

"Increased self-awareness accelerates professional relations and business success".

Jonathan centers his speaking , learning development and executive coaching work, both virtually and in person, with organizations and senior executives around this premise to measurably improve their leadership effectiveness and business performance especially in the areas of Sales Performance, Mental Toughness & Resilience, Leadership Communication, Service Quality and Team Development.

Jonathan has more than 30 years of professional & international business experience in executive positions in the service industry and has worked with executives and their leadership teams throughout Asia and the Middle East. He is also recognized as one of the Top 30 Global Guru Hospitality speaker, trainer and educator. 

A Certified Speaking Professional (CSP) and one of Asia leading Sales & Service Optimiser & Leadership Success Coach, Jonathan has successfully delivered his high energy, fun and highly engaging keynotes or workshops, both virtually and in person, to international participants (ranging from executives to senior managers and directors) across Asia Pacific & the Middle East) and at numerous international conferences.

Jonathan is also a ICF Professional Certified Coach (PCC), Certified Coach with Marshall Goldsmith Stakeholder Centered Coaching and a Certified Mental Toughness Coach and Facilitator (MTRI, USA).

Jonathan Low is the President of the Global Speakers Federation (2015/2016) and Past President of the Malaysian Association of Professional Speakers (MAPS).  He is also the Chief Experience Officer of Global Success Learning Group of companies (Improving Performance, Inspiring Success ) with a focus on Sales, Service and Leadership Talent Development.

Described by clients as inspiring, empowering, energetic and thought provoking yet caring, Jonathan continues to let leaders explore deeper levels of self-awareness and help them experience how this leads to greater personal and business success.

Key clients that Jonathan has worked with include AIA, Alinma Bank, Ayodya Resort Bali, Berjaya Hotels & Resorts, Cardinal Health, Centara Hotels and Resorts Thailand, Citibank, Dorsett Hospitality Group, Equatorial Hotels Malaysia, JS Luwansa, GSC Signature, Hotel Maya Kuala Lumpur, HSMAI Asia Pacific, IOI Properties, I&P Group, KL Convention Centre, Maybank, Mega Group Saudi, Melia Hotels & Resorts, MSIG Malaysia, Nestle, PATA, SEGI University Group, Siam Kempinski Bangkok, Singtel,, Sutera Harbor Resort, Supreme Council of Health Qatar, Tradewinds Corporation and Volkswagen.

To get Jonathan to become your conference speaker at your next event, facilitate an empowering workshop or grow your business revenue, please write to him at: jon@jonathanlow.net or connect with him at www.linkedin.com/in/jonathanlow

Jonathan 's Virtual Presenter Certificate

"Increased self-awareness accelerates professional relations and business success".

Jonathan centers his speaking , learning development and executive coaching work, both virtually and in person, with organizations and senior executives around this premise to measurably improve their leadership effectiveness and business performance especially in the areas of Sales Performance, Mental Toughness & Resilience, Leadership Communication, Service Quality and Team Development.

Jonathan has more than 30 years of professional & international business experience in executive positions in the service industry and has worked with executives and their leadership teams throughout Asia and the Middle East. He is also recognized as one of the Top 30 Global Guru Hospitality speaker, trainer and educator. 

A Certified Speaking Professional (CSP) and one of Asia leading Sales & Service Optimiser & Leadership Success Coach, Jonathan has successfully delivered his high energy, fun and highly engaging keynotes or workshops, both virtually and in person, to international participants (ranging from executives to senior managers and directors) across Asia Pacific & the Middle East) and at numerous international conferences.

Jonathan is also a ICF Professional Certified Coach (PCC), Certified Coach with Marshall Goldsmith Stakeholder Centered Coaching and a Certified Mental Toughness Coach and Facilitator (MTRI, USA).

Jonathan Low is the President of the Global Speakers Federation (2015/2016) and Past President of the Malaysian Association of Professional Speakers (MAPS).  He is also the Chief Experience Officer of Global Success Learning Group of companies (Improving Performance, Inspiring Success ) with a focus on Sales, Service and Leadership Talent Development.

Described by clients as inspiring, empowering, energetic and thought provoking yet caring, Jonathan continues to let leaders explore deeper levels of self-awareness and help them experience how this leads to greater personal and business success.

Key clients that Jonathan has worked with include AIA, Alinma Bank, Ayodya Resort Bali, Berjaya Hotels & Resorts, Cardinal Health, Centara Hotels and Resorts Thailand, Citibank, Dorsett Hospitality Group, Equatorial Hotels Malaysia, JS Luwansa, GSC Signature, Hotel Maya Kuala Lumpur, HSMAI Asia Pacific, IOI Properties, I&P Group, KL Convention Centre, Maybank, Mega Group Saudi, Melia Hotels & Resorts, MSIG Malaysia, Nestle, PATA, SEGI University Group, Siam Kempinski Bangkok, Singtel,, Sutera Harbor Resort, Supreme Council of Health Qatar, Tradewinds Corporation and Volkswagen.

To get Jonathan to become your conference speaker at your next event, facilitate an empowering workshop or grow your business revenue, please write to him at: jon@jonathanlow.net or connect with him at www.linkedin.com/in/jonathanlow

Jonathan 's Virtual Presenter Certificate

Achieving a Winning Sales & Service Performance Culture

A high-performance sales and service culture are important because of the efficiency, effectiveness, and productivity of an organization's sales & service force has a direct and significant impact on revenue. The focus on this one-hour high impact learning session will be on the attainment of a high-performance sales & service culture & mindset, working together as a focused aligned team, resilience, adaptability and optimism during disruptive times.

Key Learning...

Educational / InformativeInspirational / Life-changing

Winning Clients' Loyalty 7 Proven Practices to Convert Clients to Amazing Fans

Every business wants to convert their clients or customers into loyal & amazing fans. Not only will such clients stay with you for the long-term, they will also be your best ambassadors through their enthusiastic, free, word-of-mouth advertising for your organization.

In this keynote workshop, the 7 Proven Practices to Convert Clients into Amazing Fans, embodied in the word "S.E.R.V.I.C.E", is aimed at helping you discover the "how to". It is about helping you build and exceed the...

Customer LoyaltyAudience ActivityEducational / InformativeInspirational / Life-changing

Transformational Leadership for Success for the new norms

In a world of continual change and constant evolution, the need for leaders to be equipped with the right leadership competencies becomes even more important.
This session will identify what tomorrow's leaders will need to know, do and believe in order to successfully lead in the future.

Key Learning Outcomes

  • Embrace the transformational leadership competencies based on the research and brain science of emotional intelligence to successfully lead in the...
LeadershipAudience ActivityEducational / InformativeInspirational / Life-changing

The Power of the 'R' Factors

The Power of the 'R' factors looks into how you can lead, engage, effectively and thrive in disruptive times now.

This session will provide you with empowering tools to achieve a higher level of self-awareness, discover your success patterns and navigating emotions for greater productivity and performance. It is about the responses, relationships, resilience and readiness for results that make the difference between success or failure in disruptive times through the Power of...

Entertainment-basedEducational / InformativeInspirational / Life-changing

Real Customer Care with EQ

Real Customer Care with EQ

How does emotional intelligence work

in customer care and employee engagements?

 

Managers can easily be distracted by administrative requirements of running a team -- and while the emails and processes matter, ultimately service is delivered by PEOPLE.  In the end, skill development, EQ appreciation and relationship mastery contribute the most to retaining...

Customer LoyaltyAudience ActivityEducational / InformativeInspirational / Life-changing
Jonathan 's Virtual Presenter Certificate

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16 recommend Jonathan

Post your own verified review when you hire this speaker through eSpeakers.

Six Seconds EQ Network

On-Site

J.F., Chief Operating Office, Six Seconds EQ Network
Verified @6seconds.org

Jonathan brings sincerity, insight, and compassion to his work as a speaker and facilitator. He has a keen understanding of business and the drivers of the customer relationship and effectively communicates these to make organizations more savvy and successful at the people-side of their business.

Co Founder of Uplifting Service

On-Site

R.K., New York Times Bestselling Author "UPLIFTING SERVICE" | Customer Experience & Service Culture Expert, Co Founder of Uplifting Service
Verified @ronkaufman.com

Jonathan Low is one of the most committed contributors I know in the field of human development worldwide. His passion for encouraging and enabling others is extraordinary. I especially admire how Jonathan's expertise is showcased in his book "Winning Clients' Loyalty" and his popular keynote speeches on leadership, service and sales. Jonathan was recently named #1 in Hospitality in the Global Gurus 2019 Awards. He is one the world's authentic Thought Leaders who dedicates his life to uplifting the spirit and quality of leadership, creativity, and servic

NOKIA Philippines CSA (CTO)

On-Site

D.T.S., Chief Technology Officer, NOKIA Philippines CSA (CTO)
Verified @pldt.com.ph

Thanks Jonathan for inviting me for the Global Leadership: Creating Relevance in a Disruptive World Conference at SM Aura BGC, Manila. Glad to know that the profits of that event when to the children's orphanage (SOS Children's Village). The topics presented are relevant to today's rapidly changing business environment. Your session was packed with lots of great tips and data on relationship matters that leaders should implement. Your energetic presentation kept all the participants wanting more. Unlike "kung fu masters" who hold back certain "steps/techniques', you gave all the key details required for us to make a difference in leading our teams. I'm looking forward to your next event in Manila!

ITD World Philippines

On-Site

R.A., Learning and Business Development Consultant, ITD World Philippines
Verified @itdworld.com

Jonathan is one of the best speakers I've met. Very humble, family-oriented and knowledgeable on his topics. First time to meet him in our Global Leadership Conference last week. And one of the topics that I've learned from him are the Relationship Building Strategies. These are very important for all of us especially when dealing with big clients. He has explained each strategy on how to make the deals possible.

IOI Corporation Berhad

On-Site

S.L., Senior Manager, Group HR, IOI Corporation Berhad
Verified @ioigroup.com

“Jonathan is a great motivator and professional in his own field with a quick mind in developing and understanding customer needs and changes even at the eleventh hour before the program commences.  Jonathan has provided excellent flexible solutions around our business requirements in terms of Service Excellence & Coaching, and had presented real training solutions to our employees and managers that are practical, professional and effective.  The sessions conducted were very much tailored to our needs which made the training more enjoyable, relevant and easy to put into practice.  Thank you for keeping the sessions both engaging and highly interactive throughout the week.  Jonathan is a fantastic partner to work with, someone who is not only a true professional, but a genuinely nice guy.”

OCBC Bank, Malaysia

On-Site

T.C.E., Former Head Learning & Development, OCBC Bank, Malaysia
Verified @tmimalaysia.com.my

“Jonathan has grown from a Director of Sales and Marketing in the hospitality industry to a shaper of minds for current and future leaders. Jonathan is very passionate about delivering impactful, memorable and relevant training interventions. His broad knowledge and international exposure gives his participants a multi-cultural view of the skills, expectations and application. Jonathan has consistently received praises and appreciations from his participants. His expertise has expanded from sales, profitability, presentation to leadership and Emotional Intelligence. He has also done a very commendable job in promoting professionalism in the training and speakers fraternity.”

Primary Structures Educational Foundation, Inc

On-Site

J.C., Executive Director, Primary Structures Educational Foundation, Inc
Verified @gmail.com

I attended a full-day seminar called Transformative Leadership by Design organized by the Philippine Society for Training and Development. Jonathan was among the speakers who talked to some 200 leaders and human resource practitioners. His topic was aptly titled Transformational Leadership for Success where he expounded on 3 essentials: the power of responsibility, relationship building strategies, and resilience or mental toughness in the face of challenges. Very valuable inputs and very animated speaker. Thank you, Jonathan!

Virginia Farms Inc

On-Site

M.R., Head of HR, Virginia Farms Inc
Verified @virginiafarmsinc.com

His formula is very simple and relevant. As an HR practitioner, it is quite important to me to fully understand how Emotional Intelligence and Mental Toughness transforms my leadership towards my people. Sharing the 3 R's (Response, Relationship, Resilience) to us, participants, gives us a better idea on how we can achieve these desired outcomes - whether its personal or professional. Good job, Jonathan! I learned so much from your topic, and your discussion and presentation were all informative and relatable. Thank you!!!

Walker Wayland NSW Sydney

On-Site

W.A., Partner - Audit & Assurance, Walker Wayland NSW Sydney

Engaging, active, thought provoking, practical and energetic! They are some of words that come to mind after Jonathan presented at our Asia Pacific Conference in New Delhi, India. He is clearly very passionate about his craft of motivational, leadership based speaking.

SportPsych Consulting | Singapore, Indonesia, Philippines

On-Site

E.T., Chief Sport & Performance Psychologist, SportPsych Consulting | Singapore, Indonesia, Philippines

I have worked with Jonathan in various capacities and situations. As a professional speaker, training facilitator and coach, I consider him to be one of the world's best! He truly cares about the people he comes into contact with -- he listens to them intently and with an open mind, and is always ready to offer his wisdom or insight, and yet without any pressure to accept any of his views. When he speaks, the world stops to listen because he speaks to your heart, not just your mind. Finally, he is someone you can learn from for both inspiration and knowledge. I highly recommend Jonathan Low to you.

SP Setia

On-Site

J.F., Senior Executive, Sales & Marketing, SP Setia
Verified @spsetia.com

I would really like to give a big thank you and thumbs up to Jonathan Low, who has taken me through the 2-days Advanced Professional Sales and Service Mastery program. I couldn't be more excited to share that I have managed to seal the deal with a customer whom I met only for the first time, just a day right after this training program. I was simply testing out and putting into practice some of the new ideas and knowledge that I found useful from the training. To my surprise, it worked out shockingly well. I managed to have more in depth conversations with my customer to understand them more, and to build trust with them without the impression of being nosy about their private life. With that, it helped me to close the sales much easier than before. Jon's training sessions were very insightful with many interesting activities that kept me eager to learn more throughout the whole program. His explanations of the concepts and sharing of his experiences helped me understand clearly on how the concepts can be applied practically in real time. I really appreciate the effort Jon had put in to prepare this very specific training session for our company. I personally had many takeaways from this fruitful program. Thank you, Jon! from the bottom of my heart.

Breining Group Inc

On-Site

T.B., Principal Director, Breining Group Inc
Verified @breininggroup.com

I had the pleasure of working with Jonathan at the Annual Congress of the International Congress & Convention Association, which is comprised of executive level leaders in the meeting and hospitality industries from around the globe. I was responsible for moderating and facilitating two sessions that Jonathan presented at the Congress, In preparing for the sessions, Jonathan was diligent in ensuring that he understood who he was talking with and what he needed to deliver for them. In both sessions, he provided valuable information and insights in a way that was highly interactive and very engaging. He was able to connect with the international and diverse audience and provide them with specific tools and strategies to help them in their respective businesses. It was a pleasure working with Jonathan and I recommend him for anyone needing a speaker or workshop leader on the topics of Leadership, Sales Performance, Customer Service or Building a culture of Customer Loyalty.

HSBC

On-Site

T.L., Country Head Retail Banking & Wealth Mgmt Malaysia, HSBC
Verified @gmail.com

Jonathan recently presented at my offsite in Malaysia and it was amazing. He was inspirational while also being highly engaging and fun at the same time. My team left motivated because Jonathan was able to translate our needs into a way that made it very real for them to take forward. I look forward to next steps in working with Jonathan and I highly recommend him!

The Grand Ho Tram Resort & Casino

On-Site

K.L., Director of Resort Operations, The Grand Ho Tram Resort & Casino
Verified @gmail.com

It all started when we felt that there is a need to refresh our Sales team with some updated techniques to drive more Sales and Revenue. And it did takes a while for us to find one as we're looking for someone who has both proven coaching and experience in the related field. Ultimately, Jonathan came up top in our list and we have engaged his service twice in the same year to uplift the Sales and service mastery. It went extremely well with the team and we did achieve some great results right after the training. My deepest gratitude to Jonathan for being our friend, mentor and coach. And I wish him continued success in what he is doing and continue to be amazing.

Booking.com

On-Site

B.A., Senior Account Manager, Booking.com
Verified @booking.com

Jonathan supported two consecutive events at my employment at Booking.com - an internal session on the importance of growth mindset, and an external event where he shared with Booking.com's top partners in Kuala Lumpur on strategies to win clients' loyalty. Both sessions were immensely well-received, with Jonathan's charisma and high level of audience engagement at the forefront. Having these events during one of the busiest periods of the company, it was also a pleasant surprise to see Jonathan's commitment and independence in regards to his set-up, execution and post-event activities during the sessions. It was of great help knowing that Jonathan was fully-aware and prepared for his session, and required minimal support from the team that commissioned his exciting services.

HSBC Global

On-Site

S.K., Innovation and Partnership, HSBC Global

Jonathan is a highly motivating and engaging speaker. He was able to quickly bring out the best in our Top team. He was able to quickly have all the individuals engaged and filled the room with laughter by adding fun to the session too. Highly recommend Jonathan. I look forward to working with him again in the future. Was delighted to have him attend and will love to bring him back in the future for more sessions