Georganne Bender

Georganne Bender

IL, US
Consumer anthropologists Rich Kizer & Georganne Bender are experts on generational diversity, consumer trends, marketing & promotion, and everything retail.

Rich Kizer and Georganne Bender are professional speakers, authors and consultants whose client list reads like a "Who's Who" in business. Companies internationally depend upon them for timely advice on consumers and the changing retail market place.


KIZER & BENDER are contributors to MSNBC's television program Your Business. They made Meetings & Conventions Magazine's list of Meeting Planners Favorite Keynote Speakers, have been named two of Retailing's Most Influential People, are included in the Top 40 Omnichannel Retail Influencers, and have been listed among the Top 50 Retail Influencers since 2015. Their Retail Adventures blog was named the Top Retail Blog by PR Newswire Media, and has been included in the Top 25 Websites for Retailers, the Top 50 Retail Blogs and the 7 Best Retail Publications, to name a few. In addition, KIZER & BENDER are partners and emcees for the popular Independent Retailer Conference.


Rich and Georganne are experts on generational diversity, consumer trends, marketing and promotion, and everything retail. They are widely referred to as consumer anthropologists because they stalk and study that most elusive of mammals: today's consumer. Any speaker can talk about consumers, but Georganne and Rich actually become them. In addition to yearly focus groups, one-on-one interviews, and intensive on-site studies, their research includes posing as every kind of customer you can imagine; and maybe even a few that you can't. The result of their research is literally straight from the mouth of the consumer: solid ground level intelligence you can use to better serve your own customers.


KIZER & BENDER's observations are widely featured in national newspapers, national and international industry and consumer publications, and on radio and television programs across the U.S. These include, The New York Times, Chicago Tribune, Chicago Sun Times, Las Vegas Review Journal, NBC, CBS, WGN, ABC, MSNBC, National Public Radio (NPR), The Voice of America, AARP, and National Retail Federation publications. Their books "Visual Merchandising & Store Design: How to Set Your Sales Floor to Sell", "Digital Marketing: Essential Strategies for a Noisy World", "BRANDING!", and "Jingle Bells...Christmas Sells: Events, Promotions & Tips for the Holiday Season!" have helped thousands of retailers improve their bottom line. Their by-lined column, Georganne & Rich on the Road is a two time winner of the American Society of Business Publication Editors (ASBPE) Award of Excellence.


KIZER & BENDER are married – just not to each other! 2017 marks their 27th year as a speaking team. Their presentations blend brilliant content with colorful examples, humor, and insight. You'll learn while you laugh! And you'll come away with inspiration, ideas, strategies, tactics, tips and techniques you can use the second you return to your business!

Rich Kizer and Georganne Bender are professional speakers, authors and consultants whose client list reads like a "Who's Who" in business. Companies internationally depend upon them for timely advice on consumers and the changing retail market place.


KIZER & BENDER are contributors to MSNBC's television program Your Business. They made Meetings & Conventions Magazine's list of Meeting Planners Favorite Keynote Speakers, have been named two of Retailing's Most Influential People, are included in the Top 40 Omnichannel Retail Influencers, and have been listed among the Top 50 Retail Influencers since 2015. Their Retail Adventures blog was named the Top Retail Blog by PR Newswire Media, and has been included in the Top 25 Websites for Retailers, the Top 50 Retail Blogs and the 7 Best Retail Publications, to name a few. In addition, KIZER & BENDER are partners and emcees for the popular Independent Retailer Conference.


Rich and Georganne are experts on generational diversity, consumer trends, marketing and promotion, and everything retail. They are widely referred to as consumer anthropologists because they stalk and study that most elusive of mammals: today's consumer. Any speaker can talk about consumers, but Georganne and Rich actually become them. In addition to yearly focus groups, one-on-one interviews, and intensive on-site studies, their research includes posing as every kind of customer you can imagine; and maybe even a few that you can't. The result of their research is literally straight from the mouth of the consumer: solid ground level intelligence you can use to better serve your own customers.


KIZER & BENDER's observations are widely featured in national newspapers, national and international industry and consumer publications, and on radio and television programs across the U.S. These include, The New York Times, Chicago Tribune, Chicago Sun Times, Las Vegas Review Journal, NBC, CBS, WGN, ABC, MSNBC, National Public Radio (NPR), The Voice of America, AARP, and National Retail Federation publications. Their books "Visual Merchandising & Store Design: How to Set Your Sales Floor to Sell", "Digital Marketing: Essential Strategies for a Noisy World", "BRANDING!", and "Jingle Bells...Christmas Sells: Events, Promotions & Tips for the Holiday Season!" have helped thousands of retailers improve their bottom line. Their by-lined column, Georganne & Rich on the Road is a two time winner of the American Society of Business Publication Editors (ASBPE) Award of Excellence.


KIZER & BENDER are married – just not to each other! 2017 marks their 27th year as a speaking team. Their presentations blend brilliant content with colorful examples, humor, and insight. You'll learn while you laugh! And you'll come away with inspiration, ideas, strategies, tactics, tips and techniques you can use the second you return to your business!