Susanne Gaddis

The doctor's diagnosis is IN: Good communication is contagious!

Susanne Gaddis, PhD, CSP, known as The Communications Doctor® recognizes there is an epidemic of unhealthy interactions in today's society. The good news is – she shares prescriptions – easy and engaging tips and techniques that help foster a climate for positive, diplomatic and motivational communications. As a communications professor, author and member of the National Speaker's Association, Susanne Gaddis, PhD, has taught the art of successful communication since 1989.

In 2008, Dr. Gaddis was awarded the CSP designation. The CSP designation is the most sought-after and visible measure of professionalism in the speaking business.  The CSP designation is currently held by only 615 professional speakers worldwide. 

A recognized interpersonal communications expert, Susanne has appeared on nationally syndicated radio, TV and video programming and has authored articles appearing in: The Journal of Training and Development, The Whole American Nurse, The Healthcare Career Guide,Shape Magazine, The Handbook of Public Relations, Corporate Meeting Planner, Quick and Simple Magazine, and on Microsoft's Small Business Online. 

Her e-book and audio-book, Communications Booster Shots offers 52 prescriptions for healthy communications. 

Clients, benefiting from Susanne's action-focused, solution-oriented tips, and techniques include:

• NASA Johnson Space Center
• The American Nurses Association
• Oracle
• SAS
• Blue Cross & Blue Shield
• The US Army
• Shell Oil
• The EPA
• Bayer Corporation
• Meeting Planners International
• Cardinal Healthcare
• Raytheon
• Universidad Autonoma de Tamaulipas 
• UNC Hospitals

 If you or your organization need a cure for the following symptoms,call The Communications Doctor® today! 

• Poor Communication Skills
• Bad Attitudes
• Self-Doubt
• High Turn-over
• Negativity and Gossip
• Undefined Mission, Values and Goals
• Too much Stress
• Aggressive Behavior
• Team Building Issues
• Disengaged Employees

MOST REQUESTED KEYNOTE PRESENTATIONS AND WORKSHOPS

Susanne Gaddis, PhD, CSP "The Communications Doctor®," offers a variety of workshops designed to improve your outlook on life, enhance your individual communication skills, and increase employee productivity and morale.

Ego Boosters vs. Ego Busters: Motivating Others Through Words and Actions
(Note: This course can be delivered as a 60 or 90-minute conference keynote)

Communications is the single most important skill in developing positive relationships. This workshop encourages participants to examine their own behavior and recognize the impact their behavior has on others. By showing participants how positive actions beget positive results, this seminar demonstrates how small changes in verbal and non-verbal behavior can have a big impact on increasing the productivity and performance of an organization.

How to Communicate with Compassion
(Note: This course can be delivered as a 60 or 90-minute conference keynote)

Quality healthcare and compassionate communication go hand in hand. Employees equipped with solid strategies and tools for effectively managing and building relationships are your most valuable asset. During this dynamic and interactive session we'll explore how during difficult and stressful times we can keep our cool and communicate with compassion.


Listen Up: Listening With Your Eyes and Ears

Recent research indicates the average person only remembers about one-quarter of what he or she hears. Further, studies have shown that poor listening skills are often the cause of mistakes and problems that cost organizations more than $1 billion a day.

This interactive "ears-and-eyes-on" presentation is designed to strengthen the listening skills of participants by providing them with "tips and tools" to help them in their everyday interactions with others.
   
 
Change Your Attitude-Change Your Life

Want to find a way to make a positive difference in your daily life and improve your relationships with co-workers and family members? With the right tools, you can easily change the way you think about yourself and your abilities, and also improve your communication and productivity. Your attitude, the part of your mind that consists of your thought patterns, perceptions and emotions, is carried around with you every moment, yet most of us don't realize its presence or its profound power on our daily lives. This workshop will give you the tools to get in touch with various aspects of your inner self. By providing easy-to-apply techniques, Dr. Gaddis will show you that changing your attitude can change your life.

All Stressed Up (And No Place To Go...)

Equipping individuals with tools and techniques to effectively manage stress increases productivity, morale, and reduces absenteeism. This workshop addresses the many aspects of work-related stress and provides attendees with specific tips for eliminating negative thoughts and habits associated with stress.


Managing Communications in the Workplace: Creating a Culture of Excellence
(Note: This course can be delivered as a 60 or 90-minute conference keynote)

During this interactive workshop participants will learn the skills and attitudes necessary to communicate effectively at work. Participants will walk away with an understanding of their individual power to make healthy communications choices. Through dynamic, memorable instruction on the beneficial effect of positive words and actions in the workplace, participants will learn that will help them make a profoundly positive difference in the morale, productivity, stress level and loyalty of individuals both in and outside their organization.

How to Take Your Presentation Skills From Worn Out to Wow!

How to deliver an effective presentation to communicate your ideas with peers and management is an important skill. This class is designed to give you tools to take your presentations from worn-out to WOW!
 

What to Say When You're Stuck!: How to Communicate Your Way Through Conflict with Colleagues

Conflict with customers. Conflict with yourself. In the workplace, conflict is inevitable. How equipped are you to recognize the signs that tension is building? What is your unique response style? Do you communicate your needs clearly and confidently? More importantly, are you prepared to listen for and successfully identify another person's unmet needs? Is the defensive way that you respond to feedback and/or requests turning others against you? What could you do differently today that will make a positive difference tomorrow? During this interactive workshop, you'll learn the answer to all of these questions, and much more. You're guaranteed to walk away with tools and techniques to help you successfully navigate through conflicts -- whether big or small.

Body Language: Non-Verbal Communication at Work

You've no doubt heard the expression, it was "written all over his/her face?" And for good reason -- experts tell us that roughly 70-90% of everything we communicate is non-verbal. During this interactive seminar you'll learn and experiment with non-verbal techniques that will improve the way that you communicate both with customers and colleagues. Knowing the secrets of body language can make you a more perceptive human being and influence your approach to every relationship in your life.
 

The Power of Positive Psychology: A Strengths-Based Approach to Personal and Professional Development

Positive Psychology is Harvard's #1 class. During this interactive workshops you'll learn why. Since 1998 psychologists have begun the serious study of what can "go right with people." We now know that there are many interventions which work to promote increased happiness, hopefulness and optimism. During this session you'll discover the secrets of positive psychology and how to use this new approach to change the way you think about and perform at work.

WHY WORK WITH THE COMMUNICATIONS DOCTOR? 

• Friendly
• Quick Follow-up
• Customized Programs
• High-Energy
• Humorous
• Effective
• Memorable
• Offers Practical Tools That Can Be Easily Implemented