Jacqueline Whitmore, CSP, is an international etiquette expert and author who has helped thousands of people around the world learn to be more confident and polished in business and social situations. 

She is the author of Business Class: Etiquette Essentials for Success at Work and Poised for Success: Mastering the Four Qualities That Distinquish Outstanding Professionals.

Jacqueline has appeared in the pages of nearly every major publication and on radio and television including ABC's 20/20, FOX News, CNN's Anderson Cooper 360°, HLN and CNBC, among others. 

She has been featured or quoted in The New York Times, USA Today, The Wall Street Journal, Time, Fortune, Financial Times, Business Insider, and O: The Oprah Magazine. 

Jacqueline is the founder of The Protocol School of Palm Beach, a premier business etiquette consulting firm dedicated to helping men and women enhance their professional presence and elevate their personal brand.

Jacqueline regularly presents seminars to Fortune 500 companies, universities and national conferences. In 2008, she was awarded the prestigious Certified Speaking Professional (CSP) designation from the National Speakers Association and the International Federation for Professional Speakers.