Jim Dillahunty

Dr. Dillahunty has 30 years of experience as a highly successful CEO, Entrepreneur, Sales & Customer Service Trainer, and Public Speaker. Dr. Dillahunty brings his front-line experience in Customer Service, Presentation Skills Development, and Leadership Development, together with his academic research and storytelling to delight and inform audiences around the world through, Keynotes, Workshops, Teleconferences, Podcasts, and Consulting. This unque combination of experience and academic rigor makes Dr. Dillahunty uniquely qualified to bridge the gap between “Knowing and Doing.”   

Books by Dr. Dillahunty;     

1. “Blueprints for Success”. Co-authored by Dr. Dillahunty with Drs. Stephen Covey (The Seven Habits…) and Ken Blanchard (The One Minute Manager). A collection of the nation’s best minds; defining what it really takes to be successful in this new 21st Century. [April, 2008. Insight Publishing: Sevierville, TN].

2. “Success is a State of Mind”. Co-authored by Dr. Dillahunty with Deepak Chopra (The Seven Spiritual Laws of Success…) and Mark Victor Hansen (Chicken Soup for the Soul). A collaboration of the nation’s top experts on personal development, present their proven pathways for achieving personal and professional success. [June, 2008. Insight Publishing: Sevierville, TN].

3. “Roadmaps to Success”. Co-authored by Dr. Dillahunty with Drs. Stephen Covey (The Seven Habits…) and Ken Blanchard (The One Minute Manager). A collection of essays from the world’s top experts on transforming our ideas and visions of success into bankable reality. [July, 2008. Insight Publishing: Sevierville, TN].

4. “The Leadership Paradigms, THe Skills You Will Need to Survive and Prosper in the Chaos of the 21st Century”.  Authored by Dr. Dillahunty.  A definitive work that uncovers the fatal flaws and stumbling blocks that plague personal and professional development programs, and clearly places you on the right track to avoid them. This work is intended for those who choose the path of leadership for personal development, for business, and for family. [Publication date; January, 20010. NewParadigms Press: San Diego, CA]

5. “Customer Service: New Paradigms for the 21st Century. How to Increase Sales, Market Share, and Brand Value”. Authored by Dr. Dillahunty. This bright and insightful work begins with a new concept that Customer Service does not begin after the sale; it begins with the initial design stages of a new product or service. [Release date; March, 2010. NewParadigms Press: San Diego, CA]

Jim received his Doctorate in Organizational Leadership in 2006. His experience in academic research, and experiences as a CEO led him to the conclusion that many leadership development, presentaion skill sets,  and customer service programs are destined to fail because of fatal flaws in their basic assumptions. Dr. Dillahunty’s programs are designed to inform, train, direct and motivate participants and organizations toward achieving their highest potential. 

Jim is also the Chairman of the Board of Directors of Responsibility, a non-profit organization that provides educational opportunities for Mexico’s poorest citizens who live in the city trash dump in Tijuana, Mexico. Jim serves as the Presedent of the  the National Speakers Association (NSA). San Diego Chapter, and is a member of the International Federation of Professional Speakers (IFFPS), The International Speakers Network (ISN), and the American Society of Training and Development (ASTD).                  

Education: BS, MS: Materials Engineering; University of Massachusetts                                                                                        MBA: University of Southern California                                                                                                                             Doctorate: University of Phoenix; Organizational Leadership