Shelle Rose Charvet
CSP, GSF, Canadian Speaking Hall of Fame
ON, CANADALive and Online! Increase your impact in influencing, sales, marketing, presentations and negotiations. In English or French.
Shelle is recognized for her international expertise in influencing and persuasion. Her book, Words That Change Minds, is available in 20 languages and was recognized by Forbes Magazine as a best management book for executives and entrepreneurs.
She has been speaking, consulting, training and coaching with organizations world-wide since 1983. Shelle helps companies understand and positively impact their customers, and their teams. Her knowledge of psycholinguistics, her powerful presentation style and her wacky sense of humor create unforgettable experience.
When you understand what makes your customers buy, you can sell more. Negotiate and bring home the bacon.
Shelle created a number of easy to use tools and techniques to
- enhance rapport, trust, credibility, and influence,
- enable your people to prevent conflicts, coach leaders,
- avoid stalemates in sales and negotiations, and
- solve customers' unconscious needs.
TOPICS
Shelle customizes her keynotes to your organization, culture and people.
- Words That Change Minds (Influencing and persuasion for immediate impact)
- Words That Change Customers' Minds (Create loyal customers from the most difficult people, reduce your people's stress)
- Presenting Ideas to Skeptical People. (How to pry open mental space in even the most closed of minds.)
Shelle helps organizations around the world market, sell, negotiate and persuade with dramatically improved results. She is a Certified Trainer of Neuro-linguistic Programming.
WHY CHOOSE SHELLE TO SPEAK TO YOUR AUDIENCE?
She is authentic, entertaining, your people will learn influencing strategies that make a difference right away, have lots of belly laughs,
and she will make you a rock-star!
Shelle is recognized for her international expertise in influencing and persuasion. Her book, Words That Change Minds, is available in 20 languages and was recognized by Forbes Magazine as a best management book for executives and entrepreneurs.
She has been speaking, consulting, training and coaching with organizations world-wide since 1983. Shelle helps companies understand and positively impact their customers, and their teams. Her knowledge of psycholinguistics, her powerful presentation style and her wacky sense of humor create unforgettable experience.
When you understand what makes your customers buy, you can sell more. Negotiate and bring home the bacon.
Shelle created a number of easy to use tools and techniques to
- enhance rapport, trust, credibility, and influence,
- enable your people to prevent conflicts, coach leaders,
- avoid stalemates in sales and negotiations, and
- solve customers' unconscious needs.
TOPICS
Shelle customizes her keynotes to your organization, culture and people.
- Words That Change Minds (Influencing and persuasion for immediate impact)
- Words That Change Customers' Minds (Create loyal customers from the most difficult people, reduce your people's stress)
- Presenting Ideas to Skeptical People. (How to pry open mental space in even the most closed of minds.)
Shelle helps organizations around the world market, sell, negotiate and persuade with dramatically improved results. She is a Certified Trainer of Neuro-linguistic Programming.
WHY CHOOSE SHELLE TO SPEAK TO YOUR AUDIENCE?
She is authentic, entertaining, your people will learn influencing strategies that make a difference right away, have lots of belly laughs,
and she will make you a rock-star!
Advanced Communication Strategies
This program is perfect for:
- Senior Management
- Teams who negotiate
- Project Managers
- the ability to quickly establish rapport and credibility,
- negotiation, confrontation/conflict resolution skills,
- to read body language and verbal cues of...
Words That Change Customers' Minds
Clients and customers don't want to be told what to do and giving them more information will only go so far.
This program is for:
- Leaders responsable for Customer Experience
- Team leaders of contact centers
- Front-line, customer-facing contact center staff
- What's driving the...
Words That Change Minds
This program is perfect for:
- sales leaders and seasoned professionals
- marketing professionals.
- senior leaders and managers
- coaches
- Dramatically improve listening skills by identifying what is motivating the other person
- Increase your impact by speaking the...
10 Hidden Differences Between Men and Women and Why They Matter
Format: 40-60 minute keynote
This program is for:
- Senior leaders and managers
- Professionals who want to up their influence without losing authenticity
Dianne Lowther, CEO Brilliant Minds: "Shelle is an entertaining and engaging speaker, with a sparkling stage presence and a winning way with words - but her true gift is her ability to talk about the issues - the ones nobody else is brave enough...
Presenting Ideas to Skeptical People
This program is perfect for:
- Leaders who have to make a high-stakes presentation
- Leaders in high-stakes negotiations
- Sales leaders and professionals
- Team leaders
- The Skeptical People Process™ to get anyone to listen to you.
- How to identify and...
Words That Change Customers' Minds
Format: 40 - 60 minute keynote or workshop
This program is perfect for:
- Customer-facing professionals, customer experience leaders and managers
- All employee events
Key Messages
Everything you do
affects the emotional state of your customer.
Everything you do
determines what your customer
believes about your whole...
Words That Change Minds
Format: 40 - 90 minute keynote, or half-day workshop
This program is perfect for:
- leaders and managers, sales & account managers, and customer service professionals who want to have more impact.
- all employee events
Jack Canfield: "Shelle illustrates in clear language, those factors that will motivate people. She demonstrates how to communicate, how...
Miembro de
Certificaciones y premios
