Tony Ruesing
MO, US
A veteran presenter with 30 years of sales and marketing experience, Tony teaches lessons in leadership, effective communications, and service to others.
Tony Ruesing, CSP, is a sales and marketing specialist, author, and professional speaker with many years of experience in the skills of Customer Service, Coaching, Presentations, and Stress Management ... and a talent for magic to engage audiences in activities designed to bring about understanding and change.
When people do something they love to do, it shows. Everything about Tony's presentations exudes excitement and fun. While they are high-energy events, packed with solid helpful tips, they also contain a playfulness that allows people to really enjoy themselves while they are learning.
Tony has gravitated toward the listening, questions, and feedback skills that are absolutely essential to success in business. He believes people are capable of reaching more of what is inside of them by mastering these simple tools. His inspiring style is backed up with “how to” techniques that make his programs continue to pay dividends.
When it comes to achieving success, Tony not only knows the subject, he wrote the book on it! His book “Better Questions - Better Answers” has put his 30 years of experience in sales and marketing to work for the organizations he has been privileged to assist. Tony conducts interviews before the actual meeting so he can tailor his remarks to each specific group. Because of his thorough preparation for his part of the program, he establishes an immediate connection with his audience. When he talks about these insights with his own special brand of style and flair ... people tend to pay attention.
Ruesing has helped hundreds of companies deliver their messages in a way that is both understood and appreciated. He encourages everyone to realize they have untapped potential. He raises the awareness that it takes more than job knowledge to advance professionally and personally … it takes effective communication skills, a strong leadership style, and a commitment to continuous personal improvement.
Tony works with many Fortune 500 companies including AT&T, Monsanto, Ford, Anheuser Busch, and TRW, to name a few. Governmental agencies, as well as non-profit associations, use him to address their groups. Smaller companies are also interested in establishing total quality programs and seek his expertise. Tony's work provides principles that are essential to long-term relationships with suppliers, customers, and employees.
MOST REQUESTED TOPICS:
Delighting Your Customers
Tony Ruesing provides training that will enhance the customer service skills of all participants. The desired learning outcome is to prepare customer services representatives (CSR) to deal with all types of customers.
Coaching Skills for Team Leaders
Forward-thinking managers have discovered that the same skills sports coaches use to create winners in athletics also work in a business setting. Tony explores ways to plan and strategize to achieve the kind of results that impact the bottom line. It's a step by stet approach to producing a team leader game plan that ensure you'll reach your goal sand objectives.
Presentation Skills
The element that distinguishes a solid communicator from an ordinary communicator is the ability to make presentations. Many people know how to create a tolerable presentation, but not everyone knows how to utilize their talents to their full potential. Businesses pay big money to people who have the ability to think on their feet. In this high-impact session you will learn how to bring out your best and gain the respect of your peers. You will get solid information that will help you capture the hearts and minds of your listeners.
Stress Management
Stress is a part of life. Tony Ruesing helps you discover ways to more effectively handle everyday stress. In addition, you will discover how to cope with change and conflict in the work place as well as social and family settings. While stress is a part of life, without a stress management plan, dire consequences to both mental and physical health can occur.
OTHER PROGRAM OFFERINGS:
Negotiation Skills
Managing Difficult People
Lead Like a Pro
Sell Like a Pro
Prioritize Like a Pro
When people do something they love to do, it shows. Everything about Tony's presentations exudes excitement and fun. While they are high-energy events, packed with solid helpful tips, they also contain a playfulness that allows people to really enjoy themselves while they are learning.
Tony has gravitated toward the listening, questions, and feedback skills that are absolutely essential to success in business. He believes people are capable of reaching more of what is inside of them by mastering these simple tools. His inspiring style is backed up with “how to” techniques that make his programs continue to pay dividends.
When it comes to achieving success, Tony not only knows the subject, he wrote the book on it! His book “Better Questions - Better Answers” has put his 30 years of experience in sales and marketing to work for the organizations he has been privileged to assist. Tony conducts interviews before the actual meeting so he can tailor his remarks to each specific group. Because of his thorough preparation for his part of the program, he establishes an immediate connection with his audience. When he talks about these insights with his own special brand of style and flair ... people tend to pay attention.
Ruesing has helped hundreds of companies deliver their messages in a way that is both understood and appreciated. He encourages everyone to realize they have untapped potential. He raises the awareness that it takes more than job knowledge to advance professionally and personally … it takes effective communication skills, a strong leadership style, and a commitment to continuous personal improvement.
Tony works with many Fortune 500 companies including AT&T, Monsanto, Ford, Anheuser Busch, and TRW, to name a few. Governmental agencies, as well as non-profit associations, use him to address their groups. Smaller companies are also interested in establishing total quality programs and seek his expertise. Tony's work provides principles that are essential to long-term relationships with suppliers, customers, and employees.
MOST REQUESTED TOPICS:
Delighting Your Customers
Tony Ruesing provides training that will enhance the customer service skills of all participants. The desired learning outcome is to prepare customer services representatives (CSR) to deal with all types of customers.
Coaching Skills for Team Leaders
Forward-thinking managers have discovered that the same skills sports coaches use to create winners in athletics also work in a business setting. Tony explores ways to plan and strategize to achieve the kind of results that impact the bottom line. It's a step by stet approach to producing a team leader game plan that ensure you'll reach your goal sand objectives.
Presentation Skills
The element that distinguishes a solid communicator from an ordinary communicator is the ability to make presentations. Many people know how to create a tolerable presentation, but not everyone knows how to utilize their talents to their full potential. Businesses pay big money to people who have the ability to think on their feet. In this high-impact session you will learn how to bring out your best and gain the respect of your peers. You will get solid information that will help you capture the hearts and minds of your listeners.
Stress Management
Stress is a part of life. Tony Ruesing helps you discover ways to more effectively handle everyday stress. In addition, you will discover how to cope with change and conflict in the work place as well as social and family settings. While stress is a part of life, without a stress management plan, dire consequences to both mental and physical health can occur.
OTHER PROGRAM OFFERINGS:
Negotiation Skills
Managing Difficult People
Lead Like a Pro
Sell Like a Pro
Prioritize Like a Pro
Tony Ruesing, CSP, is a sales and marketing specialist, author, and professional speaker with many years of experience in the skills of Customer Service, Coaching, Presentations, and Stress Management ... and a talent for magic to engage audiences in activities designed to bring about understanding and change.
When people do something they love to do, it shows. Everything about Tony's presentations exudes excitement and fun. While they are high-energy events, packed with solid helpful tips, they also contain a playfulness that allows people to really enjoy themselves while they are learning.
Tony has gravitated toward the listening, questions, and feedback skills that are absolutely essential to success in business. He believes people are capable of reaching more of what is inside of them by mastering these simple tools. His inspiring style is backed up with “how to” techniques that make his programs continue to pay dividends.
When it comes to achieving success, Tony not only knows the subject, he wrote the book on it! His book “Better Questions - Better Answers” has put his 30 years of experience in sales and marketing to work for the organizations he has been privileged to assist. Tony conducts interviews before the actual meeting so he can tailor his remarks to each specific group. Because of his thorough preparation for his part of the program, he establishes an immediate connection with his audience. When he talks about these insights with his own special brand of style and flair ... people tend to pay attention.
Ruesing has helped hundreds of companies deliver their messages in a way that is both understood and appreciated. He encourages everyone to realize they have untapped potential. He raises the awareness that it takes more than job knowledge to advance professionally and personally … it takes effective communication skills, a strong leadership style, and a commitment to continuous personal improvement.
Tony works with many Fortune 500 companies including AT&T, Monsanto, Ford, Anheuser Busch, and TRW, to name a few. Governmental agencies, as well as non-profit associations, use him to address their groups. Smaller companies are also interested in establishing total quality programs and seek his expertise. Tony's work provides principles that are essential to long-term relationships with suppliers, customers, and employees.
MOST REQUESTED TOPICS:
Delighting Your Customers
Tony Ruesing provides training that will enhance the customer service skills of all participants. The desired learning outcome is to prepare customer services representatives (CSR) to deal with all types of customers.
Coaching Skills for Team Leaders
Forward-thinking managers have discovered that the same skills sports coaches use to create winners in athletics also work in a business setting. Tony explores ways to plan and strategize to achieve the kind of results that impact the bottom line. It's a step by stet approach to producing a team leader game plan that ensure you'll reach your goal sand objectives.
Presentation Skills
The element that distinguishes a solid communicator from an ordinary communicator is the ability to make presentations. Many people know how to create a tolerable presentation, but not everyone knows how to utilize their talents to their full potential. Businesses pay big money to people who have the ability to think on their feet. In this high-impact session you will learn how to bring out your best and gain the respect of your peers. You will get solid information that will help you capture the hearts and minds of your listeners.
Stress Management
Stress is a part of life. Tony Ruesing helps you discover ways to more effectively handle everyday stress. In addition, you will discover how to cope with change and conflict in the work place as well as social and family settings. While stress is a part of life, without a stress management plan, dire consequences to both mental and physical health can occur.
OTHER PROGRAM OFFERINGS:
Negotiation Skills
Managing Difficult People
Lead Like a Pro
Sell Like a Pro
Prioritize Like a Pro
When people do something they love to do, it shows. Everything about Tony's presentations exudes excitement and fun. While they are high-energy events, packed with solid helpful tips, they also contain a playfulness that allows people to really enjoy themselves while they are learning.
Tony has gravitated toward the listening, questions, and feedback skills that are absolutely essential to success in business. He believes people are capable of reaching more of what is inside of them by mastering these simple tools. His inspiring style is backed up with “how to” techniques that make his programs continue to pay dividends.
When it comes to achieving success, Tony not only knows the subject, he wrote the book on it! His book “Better Questions - Better Answers” has put his 30 years of experience in sales and marketing to work for the organizations he has been privileged to assist. Tony conducts interviews before the actual meeting so he can tailor his remarks to each specific group. Because of his thorough preparation for his part of the program, he establishes an immediate connection with his audience. When he talks about these insights with his own special brand of style and flair ... people tend to pay attention.
Ruesing has helped hundreds of companies deliver their messages in a way that is both understood and appreciated. He encourages everyone to realize they have untapped potential. He raises the awareness that it takes more than job knowledge to advance professionally and personally … it takes effective communication skills, a strong leadership style, and a commitment to continuous personal improvement.
Tony works with many Fortune 500 companies including AT&T, Monsanto, Ford, Anheuser Busch, and TRW, to name a few. Governmental agencies, as well as non-profit associations, use him to address their groups. Smaller companies are also interested in establishing total quality programs and seek his expertise. Tony's work provides principles that are essential to long-term relationships with suppliers, customers, and employees.
MOST REQUESTED TOPICS:
Delighting Your Customers
Tony Ruesing provides training that will enhance the customer service skills of all participants. The desired learning outcome is to prepare customer services representatives (CSR) to deal with all types of customers.
Coaching Skills for Team Leaders
Forward-thinking managers have discovered that the same skills sports coaches use to create winners in athletics also work in a business setting. Tony explores ways to plan and strategize to achieve the kind of results that impact the bottom line. It's a step by stet approach to producing a team leader game plan that ensure you'll reach your goal sand objectives.
Presentation Skills
The element that distinguishes a solid communicator from an ordinary communicator is the ability to make presentations. Many people know how to create a tolerable presentation, but not everyone knows how to utilize their talents to their full potential. Businesses pay big money to people who have the ability to think on their feet. In this high-impact session you will learn how to bring out your best and gain the respect of your peers. You will get solid information that will help you capture the hearts and minds of your listeners.
Stress Management
Stress is a part of life. Tony Ruesing helps you discover ways to more effectively handle everyday stress. In addition, you will discover how to cope with change and conflict in the work place as well as social and family settings. While stress is a part of life, without a stress management plan, dire consequences to both mental and physical health can occur.
OTHER PROGRAM OFFERINGS:
Negotiation Skills
Managing Difficult People
Lead Like a Pro
Sell Like a Pro
Prioritize Like a Pro
2010