Dr. Dale Henry
Ph.D.
TN, USDr. Dale Henry grew up in the foothills of the Smoky Mountains, an area that is bountiful in two things—hospitality and story-telling. Dr. Dale has been a teacher, principal, Dean of the oldest college in Tennessee, a businessman, author, and a speaker and trainer. Dale has been in customer service over half his life. His story-telling ability propelled him as a teacher. This, combined with his customer service and unique ability to captivate audiences, has sky-rocketed Dale in his speaking career.
Since he began speaking 20 years ago, corporate, government, and educational agencies call on Dr. Henry regularly to have him train their professionals. His client list is a virtual who's who of the top business and agencies in the nation. He has spoken for 40 of the Fortune 50 companies over the last two decades. Dr. Henry is a master teacher in every aspect of the term, and he is what motivational speakers aspire to become.
In keeping with Dr. Dale Henry's book title, The Proverbial Cracker Jack: How to Get Out of The Box And Become The Prize, Dale is definitely the prize!
Dr. Dale Henry grew up in the foothills of the Smoky Mountains, an area that is bountiful in two things—hospitality and story-telling. Dr. Dale has been a teacher, principal, Dean of the oldest college in Tennessee, a businessman, author, and a speaker and trainer. Dale has been in customer service over half his life. His story-telling ability propelled him as a teacher. This, combined with his customer service and unique ability to captivate audiences, has sky-rocketed Dale in his speaking career.
Since he began speaking 20 years ago, corporate, government, and educational agencies call on Dr. Henry regularly to have him train their professionals. His client list is a virtual who's who of the top business and agencies in the nation. He has spoken for 40 of the Fortune 50 companies over the last two decades. Dr. Henry is a master teacher in every aspect of the term, and he is what motivational speakers aspire to become.
In keeping with Dr. Dale Henry's book title, The Proverbial Cracker Jack: How to Get Out of The Box And Become The Prize, Dale is definitely the prize!
The Drive Attitude
Responsiveness
Innovation
Vision
Effectiveness
These words are cornerstones of customer service. In Dr. Dale's program, The Drive Attitude, he explores the necessary components that make up our ability to deliver exemplary customer service. Author, speaker, educator, business owner, and entrepreneur-Dale understands the importance of delivering customer service that creates new business and keeps valued customers coming back.
Through humorous...
TEAM: The Only Four Letter Word Everyone Should Use!
The Power of TEAM
THE ONLY FOUR LETTER WORD EVERYBODY SHOULD USE
Could your organization benefit from a program that would redefine service, leadership, diversity, cultural mergers, communications, and system breakdowns? Does the idea of a presentation that explains the dynamics and mechanics of teaming in a common sense fashion appeal to you and your coworkers? What if you could have all this in a light and lively program with a healthy mix...
Do You Sizzle or Fizzle?
Many believe the road to success belongs to the individual that can make the bottom line boom. This is simply not true. Growing organizations realize that to get to the top floor of success requires you to take the stairs. The future belongs to the listeners, the communicators, and those passionate and dedicated leaders who not only have an enormous amount of energy, but who can energize those around them. This program is designed to help...
The Hootie-Hoo Attitude: How To Make The Buck Stop Here, And Have A Real Good Time At It
Networking, Processing, Matrixing, Communicating, and Teaming your way through excellence in Customer Service
How do we become better team members? How do we become more valuable to our organization? How do we remove ourselves from the box? How do we build high esteem? During this program, Dr. Dale Henry will lead you through the maze of obstacles that constantly slow our journey to becoming the best that we can be. It all depends upon...
Ethics: Why "Good Enough" Never Is…
Ethics Training for Organizations
In The Day America Told The Truth: What Americans Really Believe About Everything, the following attitudes about work were uncovered: *People spend more than 20% of their time at work goofing off. *50% call in sick when they are not. *15% of workers drink on the job. *Only 30% say they are loyal to their job/employer. *Only 20% of workers say they give their best on the job. *50% believe to get...
Glad to the Bone: Stress is only skin deep, but glad runs all the way to the bone!
Maybe as a small child you can remember your Dad stopping at the local gas station and saying, "Fill'er up and check the oil!" In our stressful world, we need to stop occasionally and get filled up with some anti-stressing fun and have our minds' mental oil checked. On average, we take better care of our cars than we do ourselves. In "Glad to the Bone," Dr. Henry gives us some maintenance tips on the five R's of good mental health:
- RELAX: ...
Sailing The Winds of Change on The Seven C's
Centuries ago when cartographers were rendering maps of the explored world, there was always the unknown. These unexplored lands were always areas of mystery. In the margins of their work-where no one had ever gone-the mapmakers would write, "Beyond this lies dragons!" This simple act set into place a negative mindset that was to be duplicated throughout history. Simply put, "Change is bad, known is good." During this program, Dr. Dale Henry will examine the...
