Lauren Harris
FACMPE, CPCO
OR, US25 years of experience working in and teaching medical practice administration make me uniquely qualified to be your speaker, facilitator and teacher.
After more than 25 years of honing her leadership and medical practice operational skills with various specialties in large and small organizations, Ms. Harris started her own consulting practice in July 2020. She has helped more than 100 clients across the country identify and solve challenges in their practices and level-up their leadership.
She is a self-described leadership nerd who loves learning and teaching. Audiences appreciate how Ms. Harris weaves her own work experiences into her highly-actionable sessions, making them more engaging, relatable and practical. She has a special passion for developing new healthcare leaders and is an active mentor and coach.
Ms. Harris achieved her MGMA/ACMPE certification in 2008 and FACMPE certification in 2013. In 2022, she received the Certified Professional Compliance Officer - CPCO™ Certification from AAPC.
After more than 25 years of honing her leadership and medical practice operational skills with various specialties in large and small organizations, Ms. Harris started her own consulting practice in July 2020. She has helped more than 100 clients across the country identify and solve challenges in their practices and level-up their leadership.
She is a self-described leadership nerd who loves learning and teaching. Audiences appreciate how Ms. Harris weaves her own work experiences into her highly-actionable sessions, making them more engaging, relatable and practical. She has a special passion for developing new healthcare leaders and is an active mentor and coach.
Ms. Harris achieved her MGMA/ACMPE certification in 2008 and FACMPE certification in 2013. In 2022, she received the Certified Professional Compliance Officer - CPCO™ Certification from AAPC.
Resilience, Relationships, Recuperating and Rebounding
A practical leadership session focused on helping healthcare leaders manage stress, strengthen relationships, and navigate anxiety, conflict, and change more effectively. Participants gain concrete tools to build personal and team resilience, improve communication and psychological safety, and develop habits that support recovery and sustainability during and after demanding periods.
Productivity is Personal
A practical, interactive session that helps leaders rethink time management by recognizing that productivity is not one-size-fits-all. Participants reflect on how they work best and leave with simple, realistic tools for organizing priorities, tackling their to-do lists, and building productivity habits that actually fit their roles and lives. Attendees learn new tools they can take away immediately.
How Can I Help You? Creating an Awesome Patient Experience Every Time
A practical, frontline-focused session that helps healthcare teams understand how everyday interactions shape the patient experience across the entire care journey. Participants learn clear behaviors, communication techniques, and service recovery tools, including sample scripts, to confidently respond to patient needs, address concerns, and deliver consistent, patient-centered care at every touchpoint.
From Initial Search to Final Statement
An eye-opening session for healthcare leaders and practice staff to learn how to walk the patient journey, uncover hidden barriers, and turn insights into measurable improvement
- See your practice the way patients experience it
- Identify friction points that affect patient satisfaction, practice reputation and loyalty
- Apply the Pillars of Practice Management framework to strengthen systems and achieve results
