David Brownlee
After being kidnapped at gunpoint, beaten and stabbed, David has a second chance at life. He committed himself to serving through his keynotes & books. Over 2M businesses & individuals served to date.
David Brownlee is a customer experience, communication, and leadership expert. He is the CEO of The Brownlee Group, LLC and founder of the Rockstar Customer Service Training Program.
He is a two-time, number one, best-selling author of Rockstar Service, Rockstar Profits and Customer Service Success and has been featured in Time Magazine, People Magazine and others.
He is a former business coach and seminar leader for Tony Robbins and has conducted over 5,000 one-on-one coaching sessions with business owners and executives.
He has trained over 2M businesses and individuals from his online courses, keynotes, live events and coaching programs. His clients range from small businesses to large companies - from Harley-Davidson, and Oakley to Google and LinkedIn.
David is a serial entrepreneur and sold his first company in 2005. He then moved to Central America with his wife to take a break and learn his 3 s’s…Spanish, Salsa and Surfing. One night when coming home from dinner in a taxicab, David and his wife were kidnapped at gunpoint. David was robbed, beaten and stabbed in the leg.
After making it through that horrific experience, David decided in that moment, that life is short and dedicated himself to helping others. He looks at this life event as a “blessing” because it has led him down the path to be here with you on your journey.
David believes that we all deserve to be successful in life and business. He also believes that each one of us has the power to create a positive ripple effect of kindness and respect for one another through our interactions. We make this impact, one person at a time.
He currently lives in San Diego, CA with his wife and two children.
Fun fact: David is the biggest winner in the history of the Hollywood Squares Game Show on CBS with Whoopi Goldberg.
David Brownlee is a customer experience, communication, and leadership expert. He is the CEO of The Brownlee Group, LLC and founder of the Rockstar Customer Service Training Program.
He is a two-time, number one, best-selling author of Rockstar Service, Rockstar Profits and Customer Service Success and has been featured in Time Magazine, People Magazine and others.
He is a former business coach and seminar leader for Tony Robbins and has conducted over 5,000 one-on-one coaching sessions with business owners and executives.
He has trained over 2M businesses and individuals from his online courses, keynotes, live events and coaching programs. His clients range from small businesses to large companies - from Harley-Davidson, and Oakley to Google and LinkedIn.
David is a serial entrepreneur and sold his first company in 2005. He then moved to Central America with his wife to take a break and learn his 3 s’s…Spanish, Salsa and Surfing. One night when coming home from dinner in a taxicab, David and his wife were kidnapped at gunpoint. David was robbed, beaten and stabbed in the leg.
After making it through that horrific experience, David decided in that moment, that life is short and dedicated himself to helping others. He looks at this life event as a “blessing” because it has led him down the path to be here with you on your journey.
David believes that we all deserve to be successful in life and business. He also believes that each one of us has the power to create a positive ripple effect of kindness and respect for one another through our interactions. We make this impact, one person at a time.
He currently lives in San Diego, CA with his wife and two children.
Fun fact: David is the biggest winner in the history of the Hollywood Squares Game Show on CBS with Whoopi Goldberg.
Rockstar Customer Service™
Format: _60-minute keynote
This program is perfect for:
- Executives, VP's and directors
- Managers, Supervisors and Front-Line Workers
The audience will leave with:
- How to build rapport in 30 seconds or less
- How to turn around upset customers
- How to use empathy in your customer service
After being kidnapped at...
Customer Service Success™
Format: _ 60-minute keynote
This program is perfect for:
- Executives, VP's and Directors
- Managers, Supervisors and Front-line Workers
The audience will leave with:
- How to get 5-star, online reviews from every customer
- How to turn around your upset customers and make them a customer for life
- How to diffuse any of your customer service issues...
The Fulfillment Equation™
Format: 60-90 Minute
This program is perfect for:
- Individuals who feel like they are working so hard that they are feeling burnt out or as if they are missing out on the fulfillment of work
- Individuals who are striving for material wealth and status and feel like they are still unfulfilled
The audience will leave with:
- How to experience fulfillment in life...
The Magnetic Leadership Method™
Format: 60-Minute
This program is perfect for:
- New and emerging leaders - managers and supervisors
- Seasoned leaders looking for a new perspective on leadership skills - executives and directors
The audience will leave with:
· Critical leadership foundations and new discoveries that will transform how you lead your team for the rest of your career
·...
The Rockstar Sales Formula™
Format: 60-Minute Keynote or 2-Hour Training
This program is perfect for:
- Sales professionals looking to close more deals
- New sales people looking for foundational skills
The audience will leave with:
- A simple yet powerful system to close sales and enjoy doing it
- A proven formula that they can use to train others to get more...
