
Lisa I. Perez, SPHR, SHRM-SCP
SPHR, SHRM-SCP
FL, USLisa is on the mission of Transforming the Human in Human Resources® to ensure "every employee walks out of their manager's office with their dignity in tact"
Elevate Your Leadership: Join Lisa on a transformative journey to unlock the power of soft skills needed when managing people. Discover the keys to understanding human behavior, effectively transforming your HR approach, and bridge the generational gap in your workforce. Our audiences gain essential insight to create more empathetic, harmonious, and successful workplaces. Lisa's Keynotes and sessions ensure your attendees will shape the future of management together! Lisa's Most Frequently Requested Keynotes Include:
- Transforming the Human in Human Resources
- The Model of Human Behavior
- Bridging the Gaps of a Multi-Generational Workforce
Lisa Perez is a USA Today Best Selling Author. She is the Founder and President of human resources consulting company, HBL Resources, Inc., The Complete Manager Makeover, HR Support Service & Training Membership platform and National Management Training Week. Her second book, The Complete Manager Makeover, Transforming the Human In Human Resources was released June 30, 2021.
Prior to forming her consulting company, Lisa served as the VP of Human Resources for a Miami based hotel Management Company operating up to 21 hotels located in six states & Puerto Rico. She was the Director of HR at several prestigious properties including the 1,200-room Fontainebleau Hilton Resort in Miami Beach, Fl. Her commitment to growth and development was exemplified early in her career, when she started in hospitality with Interstate Hotels Corporation as a front desk clerk, progressed within the HR discipline and accomplished the role of Corporate Director of Recruitment and Succession Planning within 10 years.
She has conducted Keynotes, breakout sessions, workshops and speeches on a variety of topics for several organizations including: the 2021 SHRM National Conference, Congresswoman Debbie Wasserman Schultz' 2019 Small Business Workshop; the 2019 Broward & Beyond Conference Plenary Session, a Keynote Speaker for the Tamarac North Lauderdale 2019 Business to Business Expo, several years for the HR Florida State Conference, the 2016 HRABC Diversity & Inclusion Forum, the 2015 Modern Women in Business Summit, the 5th Annual Jim Moran Business & Leadership Conference, the Fort Lauderdale Tower Club Business Luncheon, the 2014 Society for Diversity Leadership Retreat, the 2014 HR Association of Palm Beach County Conference, the HR Association of Broward County, the Young Professionals 360 Group of the Miramar/Pembroke Pines Regional Chamber of Commerce, and regularly offers the Miramar/Pembroke Pines Regional Chamber of Commerce Breakfast BizTips.
She is honored to have been recognized throughout her career with two 2020 American Business Awards® Silver Stevie Awards for Entrepreneur of the Year and Human Resources Professional of the Year, a 2020 Volunteer of the Year Award from KAPOW, a 2019 Honoree at the 100 Successful Women in Business Conference, the 2018 ICABA Salutes HR Management Awards, 2015 peer nominated, Pinnacle Award from the Miramar Pembroke Pines Regional Chamber, consecutively recognized from 2015 - 2018 with the Volunteerism Award from KAPOW, a 2008 Finalist and 2007 Nominee for the South Florida Business Journal Excellence in HR Award, the 2003 Florida Hotel Motel Association Outstanding Manager of the Year, a 2003 and 2001 Finalist Award for the Human Resources Association of Broward County, HR Best Practices Award, the 2002 Fontainebleau Hilton Annual General Manager’s Leadership Award, and in her early career, while with Interstate Hotels was awarded the Employee of the Year in 1994, and Employee of the Month in May 1994 and February 1992.
Lisa is passionate about giving back to her community and has been a volunteer member of S.C.O.R.E. since December 2014. As a member of the Miramar/Pembroke Pines Regional Chamber of Commerce (MPPRCC) MPPRCC since 2011 and an Executive Board Member since 2021, she is Vice-Chair of the Governance Committee since 2021, chaired the Ambassadors Committee from April 2013 - April 2016 and previously Co-Chaired the Education and Training Committee. She has volunteered for the Broward County's KIDS AND THE POWER OF WORK (KAPOW) Program since 2012 where she facilitates 4th and 5th grade lessons to help prepare students for their futures in the workplace and life. Lisa was also a member of the Women's Ministry Team at Oasis Church in Pembroke Pines Florida where she facilitated the Women to Women Mentoring Program from 2011 to 2015 and currently facilitates a weekly Titus 2 Women's Community Group also focused on women mentoring women.
Originally, from Brooklyn, NY, she is a wife, mom, grandma and considers herself a craft geek.
Here's what attendees and meeting planners have to say:
R. Leal Virgin Hotels CEO: “The facilitation of the Model of Human Behavior (which emphasized the value of using D.I.S.C. Assessments) was always engaging and educational and provided ease of application to improve internal working relationships and teams.”
Dr. Robert Wright: "… I have to say that yours was one of the best … presentations I have ever seen! Definitely on point hitting on all cylinders. … laying out the distinction for task oriented D & C types – Know/Trust/Like instead of the standard Know/Like/Trust model is an amazing insight and I believe quite accurately portrays how things work in the real world.”
Beverly Beattie, CEO, Selden Beattie Benefit Advisors: “… it was such a pleasure participating in your session on Generations. I actually learned A LOT! … we took some of the points we learned and incorporated it into a presentation we gave the next day… Good stuff!”
Laurie Glover, President, QSTS, Inc: “…As a professional facilitator and public speaking coach, I am frequently amazed at the lackluster content and delivery of many, if not most, presenters. Not Lisa!! As the audience entered the room, she engaged all of us immediately by encouraging everyone.”
Michael Samach, Fort Lauderdale Chapter, Financial Executives Networking Group (FENG): “I received a bunch of great feedback on the presentation tonight. You showed a thorough command of the subject matter and was able to really engage the group. Please feel free to attend any future meetings, and if you need a reference for a speaking engagement please don’t hesitate to give them my contact info.”
Elevate Your Leadership: Join Lisa on a transformative journey to unlock the power of soft skills needed when managing people. Discover the keys to understanding human behavior, effectively transforming your HR approach, and bridge the generational gap in your workforce. Our audiences gain essential insight to create more empathetic, harmonious, and successful workplaces. Lisa's Keynotes and sessions ensure your attendees will shape the future of management together! Lisa's Most Frequently Requested Keynotes Include:
- Transforming the Human in Human Resources
- The Model of Human Behavior
- Bridging the Gaps of a Multi-Generational Workforce
Lisa Perez is a USA Today Best Selling Author. She is the Founder and President of human resources consulting company, HBL Resources, Inc., The Complete Manager Makeover, HR Support Service & Training Membership platform and National Management Training Week. Her second book, The Complete Manager Makeover, Transforming the Human In Human Resources was released June 30, 2021.
Prior to forming her consulting company, Lisa served as the VP of Human Resources for a Miami based hotel Management Company operating up to 21 hotels located in six states & Puerto Rico. She was the Director of HR at several prestigious properties including the 1,200-room Fontainebleau Hilton Resort in Miami Beach, Fl. Her commitment to growth and development was exemplified early in her career, when she started in hospitality with Interstate Hotels Corporation as a front desk clerk, progressed within the HR discipline and accomplished the role of Corporate Director of Recruitment and Succession Planning within 10 years.
She has conducted Keynotes, breakout sessions, workshops and speeches on a variety of topics for several organizations including: the 2021 SHRM National Conference, Congresswoman Debbie Wasserman Schultz' 2019 Small Business Workshop; the 2019 Broward & Beyond Conference Plenary Session, a Keynote Speaker for the Tamarac North Lauderdale 2019 Business to Business Expo, several years for the HR Florida State Conference, the 2016 HRABC Diversity & Inclusion Forum, the 2015 Modern Women in Business Summit, the 5th Annual Jim Moran Business & Leadership Conference, the Fort Lauderdale Tower Club Business Luncheon, the 2014 Society for Diversity Leadership Retreat, the 2014 HR Association of Palm Beach County Conference, the HR Association of Broward County, the Young Professionals 360 Group of the Miramar/Pembroke Pines Regional Chamber of Commerce, and regularly offers the Miramar/Pembroke Pines Regional Chamber of Commerce Breakfast BizTips.
She is honored to have been recognized throughout her career with two 2020 American Business Awards® Silver Stevie Awards for Entrepreneur of the Year and Human Resources Professional of the Year, a 2020 Volunteer of the Year Award from KAPOW, a 2019 Honoree at the 100 Successful Women in Business Conference, the 2018 ICABA Salutes HR Management Awards, 2015 peer nominated, Pinnacle Award from the Miramar Pembroke Pines Regional Chamber, consecutively recognized from 2015 - 2018 with the Volunteerism Award from KAPOW, a 2008 Finalist and 2007 Nominee for the South Florida Business Journal Excellence in HR Award, the 2003 Florida Hotel Motel Association Outstanding Manager of the Year, a 2003 and 2001 Finalist Award for the Human Resources Association of Broward County, HR Best Practices Award, the 2002 Fontainebleau Hilton Annual General Manager’s Leadership Award, and in her early career, while with Interstate Hotels was awarded the Employee of the Year in 1994, and Employee of the Month in May 1994 and February 1992.
Lisa is passionate about giving back to her community and has been a volunteer member of S.C.O.R.E. since December 2014. As a member of the Miramar/Pembroke Pines Regional Chamber of Commerce (MPPRCC) MPPRCC since 2011 and an Executive Board Member since 2021, she is Vice-Chair of the Governance Committee since 2021, chaired the Ambassadors Committee from April 2013 - April 2016 and previously Co-Chaired the Education and Training Committee. She has volunteered for the Broward County's KIDS AND THE POWER OF WORK (KAPOW) Program since 2012 where she facilitates 4th and 5th grade lessons to help prepare students for their futures in the workplace and life. Lisa was also a member of the Women's Ministry Team at Oasis Church in Pembroke Pines Florida where she facilitated the Women to Women Mentoring Program from 2011 to 2015 and currently facilitates a weekly Titus 2 Women's Community Group also focused on women mentoring women.
Originally, from Brooklyn, NY, she is a wife, mom, grandma and considers herself a craft geek.
Here's what attendees and meeting planners have to say:
R. Leal Virgin Hotels CEO: “The facilitation of the Model of Human Behavior (which emphasized the value of using D.I.S.C. Assessments) was always engaging and educational and provided ease of application to improve internal working relationships and teams.”
Dr. Robert Wright: "… I have to say that yours was one of the best … presentations I have ever seen! Definitely on point hitting on all cylinders. … laying out the distinction for task oriented D & C types – Know/Trust/Like instead of the standard Know/Like/Trust model is an amazing insight and I believe quite accurately portrays how things work in the real world.”
Beverly Beattie, CEO, Selden Beattie Benefit Advisors: “… it was such a pleasure participating in your session on Generations. I actually learned A LOT! … we took some of the points we learned and incorporated it into a presentation we gave the next day… Good stuff!”
Laurie Glover, President, QSTS, Inc: “…As a professional facilitator and public speaking coach, I am frequently amazed at the lackluster content and delivery of many, if not most, presenters. Not Lisa!! As the audience entered the room, she engaged all of us immediately by encouraging everyone.”
Michael Samach, Fort Lauderdale Chapter, Financial Executives Networking Group (FENG): “I received a bunch of great feedback on the presentation tonight. You showed a thorough command of the subject matter and was able to really engage the group. Please feel free to attend any future meetings, and if you need a reference for a speaking engagement please don’t hesitate to give them my contact info.”
Transforming the Human in Human Resources®
Format: 60 Minute Keynote
This program is perfect for:
- People Managers & HR Managers at all levels of the organization.
The audience will leave with:
- Awareness of essential attributes required for continuous personal improvement throughout every career stage.
- Behavioral competencies that are required to apply that awareness in today's...
DISC The Model of Human Behavior
Format: 60 minute Keynote
This program is perfect for:
- Organaizations seeking ways to create more effective teams, improve communication and productivity while reducing conflict.
The audience will leave with:
- An understanding of the Four D.I.S.C. behavior styles.
- How to recognize an individual’s primary behavior style.
- The role personality...
Bridging the Gaps to Managing a Multi-Generational Workforce
Format: 60 minute Keynote
This program is perfect for:
- Organizations seeking to bridge the gaps found in their generationally diverse workforces that will create better understanding of each generation, their world views and how best to navigate them to improve team dynamics.
The audience will leave with:
- Understanding the framework of the FIVE GENERATIONS...
Employee Engagement from A-Z
Format: 60 minute Breakout
This program is perfect for:
- [type of employee or situation]
- [type of employee or situation]
The audience will leave with:
- Understanding the concepts of employee engagement & disengagement.
- The ability to identify signs of employee disengagement and the reasons why employees disengage.
- Tips, tools and...

