Katie Rigsby
CAPS, CAM, CALP
LA, USWant to improve productivity, customer service skills, sales techniques, or leadership competencies? Katie delivers engaging & inspirational learning experiences with a side of humor.
Katie Rigsby is a multifamily industry expert with over two decades of experience in leadership, team development, and business management. Her career began in residential property management, where she quickly advanced through key roles, including overseeing multimillion-dollar budgets, managing large teams, and driving operational success for a portfolio of properties, hotels, and shopping centers. This experience has given Katie a deep understanding of customer service, sales, marketing, and strategic leadership, skills that translate seamlessly into any business sector.
As the President and CEO of Katie Rigsby Inspires, LLC, Katie now applies her extensive multifamily knowledge to broader industries, offering keynote speeches and educational sessions that improve customer engagement, leadership capabilities, communication strategies, and operational productivity. Her ability to streamline processes, manage diverse teams, and navigate complex challenges makes her a sought-after consultant and speaker for businesses beyond real estate.
Katie is a Professional Member of the National Speakers Association and a Toastmasters International Advanced Communicator and Leader. She is recognized for her engaging, informative, and transformative approach to training and speaking. But her dynamic presentation style, blended with humor and inspiration, is the secret sauce to her memorable learning experiences.
Katie’s expertise extends to crafting customized training sessions for various industries, helping organizations elevate their teams through improved communication, leadership strategies, and customer interactions.
Katie Rigsby is a multifamily industry expert with over two decades of experience in leadership, team development, and business management. Her career began in residential property management, where she quickly advanced through key roles, including overseeing multimillion-dollar budgets, managing large teams, and driving operational success for a portfolio of properties, hotels, and shopping centers. This experience has given Katie a deep understanding of customer service, sales, marketing, and strategic leadership, skills that translate seamlessly into any business sector.
As the President and CEO of Katie Rigsby Inspires, LLC, Katie now applies her extensive multifamily knowledge to broader industries, offering keynote speeches and educational sessions that improve customer engagement, leadership capabilities, communication strategies, and operational productivity. Her ability to streamline processes, manage diverse teams, and navigate complex challenges makes her a sought-after consultant and speaker for businesses beyond real estate.
Katie is a Professional Member of the National Speakers Association and a Toastmasters International Advanced Communicator and Leader. She is recognized for her engaging, informative, and transformative approach to training and speaking. But her dynamic presentation style, blended with humor and inspiration, is the secret sauce to her memorable learning experiences.
Katie’s expertise extends to crafting customized training sessions for various industries, helping organizations elevate their teams through improved communication, leadership strategies, and customer interactions.
When “CALM DOWN!” Doesn’t Cut It: How to De-escalate Conflict and Keep Your Cool
Dealing with difficult people in the workplace is a common challenge for professionals across industries, and mastering conflict de-escalation is crucial for maintaining a healthy, productive business environment. Unresolved conflicts can lead to strained relationships, decreased morale, and negatively impact overall performance. Whether you have a calm disposition or a quick temper, staying composed during conflict is essential for fostering collaboration and preventing costly...
Handling The Haters
Delve into the intricacies of managing difficult people. Whether it's navigating challenging interactions with residents, colleagues, employees, or bosses, maintaining composure and professionalism is paramount. Join Katie Rigsby, CAPS as she draws inspiration from pop culture to equip attendees with invaluable tools for effectively managing confrontational situations.
The audience will:
- Discover the 7 essential steps for...
E.I.?-E.I.?- OH NO!
Does the E.I. (Emotional Intelligence) of your team make you want to scream? It makes no difference the level of experience or knowledge one has if one cannot work well with others. This emotional intelligence workshop takes attendees on a journey through the multiple aspects of E.I. for a thorough understanding of what it actually means to be emotionally intelligent. Attendees will dig deep to assess their own behaviors through various session activities and utilize an interactive process...
Leadership vs. Management, What’s the Difference?
Does being a manager automatically make you a leader? Does a leader have to be a good manager? Does being a leader mean you are in charge? This session provides an in depth look at the attributes of both effective leadership and productive management. Participants will leave with the tools to empower team members and the knowledge to successfully manage a leadership role.
The audience will leave with:
- Recognize the differences between a...
Responding to Resident Reviews: The Good, The Bad & The Ugly
Business professionals have a love-hate relationship with resident reviews. We love the social proof a positive review provides, along with the extra boost to our SEO; but we hate having to hold our tongues when someone puts us on blast and gets it all wrong. In this interactive session, Katie helps us get more of the good, turn the bad around, and handle the ugly reviews that are downright wrong.
The audience will leave with:
- Exchange...
T.R.U.S.T. : 5 Steps to Creating Loyal Customers
With customer interactions becoming more and more technical and less and less personal, creating customer loyalty is more challenging than ever. However, the loyal customer is one who refers you to others, is more likely to accept that recent rent increase, and helps save you money on marketing costs. So how do you foster loyal long-term relationships? The answer is T.R.U.S.T. In this session, Katie outlines the value of customer loyalty and shares her 5 steps to fostering loyal...
Emotional Intelligence: Shifting Our Mindsets to Master Skills for Success
Either consciously or subconsciously, your emotions directly affect every decision you make and action you take. In this introductory session on Emotional Intelligence Katie Rigsby, will help us better understand the five aspects of EI and how we can shift our mindsets to master skills for success. Come to this session prepared to take a look within and identify key skills that are keeping you from reaching your full potential.
The audience will leave...
Employee Retention: Rewards that Work
Creating company loyalty starts with strong leadership, and the best leaders know that understanding the needs of their employees and fostering growth is essential to success. Employee turnover has a negative effect on company moral, customer service and your bottom line but finding and keeping good talent can be a challenge. Understanding what rewards work and where you are wasting your time is key to creating an employee loyalty program that works.
The...
I have over 40 different titled presentations, please contact me to discuss your needs and obtain a full list!
With over two decades of customer service and sales experience, I provide a wide range of topics and deliver them in various presentation styles. I ook forward to helping you with the following:
- Career Development
- Customer Service
- Emotional Intelligence
- Employee Retention
- Leadership
- Productivity
- Motivation
- Sales
- Team Building
Emotionally [Re]-Charged: Using Emotional Intelligence to Withstand Challenges
Are you finding that many of your interactions are emotionally charged? Are you being met with more hostility than ever and finding that you are unhappy with many of your customer or co-worker interactions? Emotionally charged encounters create higher levels of stress and intensify crisis situations resulting in unintended consequences. If your emotions are high, stress is intense and patience is running thin, it may be time for an emotional recharge.
The...
How to Avoid Being Ghosted and Finding the "One"
Are you tired of being ghosted by employment applicants? You are not alone; according to USA Today, anywhere from 20% to 50% of candidates are no-shows for interviews. This session will explore why applicants are no-shows and provide techniques to avoid being ghosted. Learn how to woo potential new hires and obtain critical details throughout the interview process. These actionable methods will increase applicant-to-interview conversions, make interviews less daunting, save time, and help...
Motivating, Coaching & Correcting Your Team
Most of our jobs can be looked at as a team sport, and although working with a team can be rewarding, it can also be challenging. From keeping the team motivated to achieve common goals to fostering growth through coaching co-workers to correcting negative behaviors, managing a team can sometimes feel like a full-time job all on its own. In this session, Katie Rigsby provides methods for managing the team without losing your mind. Whether you are currently in a leadership role or aspire to...
Organized Chaos: How to Manage Distractions and Get Things Done
While property management has many constants, one day on site is rarely the same as the next. Distractions are inevitable and managing people, property, tasks and processes can be stressful, even for the most experienced of multifamily professionals. In this motivational session, Katie helps us to manage distractions and embrace the chaos while still having enough order to achieve progress and reach our goals. You'll leave this session feeling re-energized and excited to put new practices...
Marketing Madness
Marketing can be maddening! As front line sales and service professionals we are expected to do it all, and unfortunately the art of marketing isn’t always on the top of the training list. In this interactive session, Katie charges through the madness of marketing by guiding attendees through a strategic marketing plan and facilitating a brainstorming session where creativity can come alive!
The audience will leave with:
- Have never created...
Marketing Taglines, Tools & Tight Budgets
There are so many facets to marketing and industry professionals we are expected to do it all! This session is packed with ideas and resources to help marketing professionals, at any level, with any budget, maneuver through marketing. With tools you can use to be seen, Katie’s Top 10 Marketing ideas for tight budgets and Tag lines full of fun and puns, this session is a must!
The audience will leave with:
- Understand the various aspects of...
The Retention Reinvention
We've all seen the spatula and pancake mix with that cutesy note that says, "We flippin' love you!"and while a small gesture and friendly note can definitely earn you some brownie points, it takes a lot more than that to retain today's resident. In this interactive session, Katie takes a fresh look at creating a successful resident retention plan with an easy to follow guide. After challenging attendees to re-think resident retention, she facilitates an interactive brainstorming session...
How to Avoid Going Viral for All the Wrong Reasons: A Fair Housing Guide for Marketing and Social Media
As virtual interactions become a leading form of communication, real estate professionals need to understand the implications of these interactions for Fair Housing. In this session, you'll learn best practices for virtual customer engagement that prioritize Fair Housing compliance while delivering exceptional service. This session is for anyone responsible for marketing real estate or engaging with buyers, sellers, or renters online. All it takes is a quick screenshot or social media...
The Fair Housing Flex: An interactive session where you share your knowledge and learn something new!
An engaging and interactive session designed to deepen your understanding of fair housing laws while fostering a collaborative learning environment. In this session, Katie encourages you to flex your Fair Housing knowledge muscles as we explore common scenarios, share real-life stories, and address questions regarding Fair Housing complaints and concerns. Whether you're a seasoned real estate professional or new to the industry, there's always something new to learn and...
The Virtual Reality of Fair Housing in Social Media and Marketing
With virtual interactions increasing, it is more important than ever that our corporate and onsite teams understand and comply with Fair Housing laws when interacting and advertising virtually. A quick screenshot, website scrub or social media share can easily expose a violation on our websites, advertising, social media and even during virtual interactions. Distance yourself from potential violations by joining Katie for this quick Fair Housing webinar where participants will:
Doggonit! Do I HAVE to Approve that Animal?
Service Animal, Emotional Support Animal, Guide Dog, Companion Animal, Therapy Animal, Comfort Animal, Psychiatric Service Animal, whatever you call it, just don’t call it a PET! Navigating Fair Housing laws while working to protect your asset is rather challenging at times. As public awareness continues to increase, our real estate management teams must be educated and equipped with processes and language to successfully navigate this sensitive topic. This Fair Housing session focuses on...
Fair Housing Feud
Fair Housing can be confusing and sometimes a point of contention. Reduce your risk of a "Fair Housing Feud" by ensuring your team is properly trained and equipped to handle the most sensitive of Fair Housing issues. Fair Housing training is not a one and done type of education. With ever changing laws and new cases popping up daily, it is imperative that property management personnel and service providers are well informed and trained regularly. In this fun and educational Fair Housing...
Fair Housing in a Flash
Fair Housing mistakes can be costly and many of the common complaints are avoidable if personnel is knowledgeable and well trained. This fast paced fair housing session provides basic training on the many facets of Fair Housing. Ideal for those new to real estate, the apartment industry, or those needing continuing education, participants will leave with an understanding of the Fair Housing laws and their responsibility as industry professionals.
The audience...
Fair Housing: Bogus or Busted!?
With ever changing laws and increasing misinformation, Fair Housing compliance can be confusing to navigate. Today, more than ever, clarity and continuing education is vital. In this interactive Fair Housing session Katie uses both real and fictitious scenarios to educate multifamily professionals on the current Fair Housing laws. Based on their industry experience, and the knowledge obtained from the session, attendees will determine if the accused were BUSTED with actual Fair Housing...
Hot Topics & The Cold Hard Truths About Fair Housing
With the ever-changing laws and increased awareness of discriminatory practices throughout our country, the real estate and multifamily housing industries are under a microscope. Ensuring our teams are staying up to date and well informed can be nerve-racking, and quite frankly, exhausting. Join Katie as she shares the current hot topics and cold hard truths about Fair Housing in today’s climate.
The audience will leave with:
- Discover the...
Taking the Fear Out of Fair Housing
Without the proper understanding and support, the threat of a Fair Housing discrimination complaint can be scary. Whether you are new to Multi-family or an industry veteran, this engaging session is certain to be informative and empowering! Join Katie Rigsby as she uses the acronym FEAR to help attendees
The audience will leave with:
- Familiarize yourself with basic fair housing laws and situations that could be...
Top Ten Fair Housing Fails
Fair Housing mistakes can be costly and many of the common complaints are avoidable if personnel are knowledgeable and well trained. In this interactive session, attendees will hear 10 of the most common Fair Housing “fails” and learn how to prevent discrimination by handling questions, complaints and resident issues with professionalism and according to Fair Housing guidelines.
Ideal for those new to the industry or needing continuing education, participants...
How to Avoid Burnout & Get the Job Done
The everyday grind of your job can get to you if you are not careful. In order to be the best version of yourself and perform at your highest potential, you must recognize the signs of trouble and take action to avoid becoming burnt out and jaded.
The audience will leave with:
- Identify the causes of burnout.
- Strategies for recognizing the warning signs and avoiding burnout.
- The 4 steps to beating exhaustion.
- Find...
Turning Trauma into Triumph
Real Estate Management professionals face many challenging and often traumatic daily situations, from natural disasters and resident deaths to emergency responses and complicated evictions. These experiences can significantly impact our mental and emotional well-being, potentially leading to burnout and cynicism. In this keynote presentation, we will explore the impact of these stressors on our industry and discover strategies for staying happy, healthy, and resilient.
You Are Living Your Dream, Recognize It!
Reignite your passion and rediscover the joy in your professional journey with keynote speaker, Katie Rigsby, CAPS, in her inspiring session titled "You Are Living Your Dream, Recognize It!" If you've ever felt like you've lost that lovin' feeling or if the demands of your career have taken a toll, Katie is here to guide you back to the heart of your work.
Join us as Katie delves into the core of our professional pursuits, helping us uncover the intrinsic "why"...
A Cut Above The Rest: Selling Your Most YOUnique Amenity
With an influx of rental inventory and concessions returning to the market, we can no longer rely on technology or our products to sell themselves. Now more than ever, property manageemnt professionals must "shine like a diamond" and sell themselves! In this interactive session, Katie Rigsby will help you identify what makes you YOUnique and guide you through techniques for building relationships with prospects and residents, resulting in increased traffic, improved closing ratios, higher...
5 Keys to Make Your Sales Emails POP
Over 300 billion emails are sent and received daily; the average office worker receives about 121 emails daily. As a result, leasing teams are constantly fighting for their prospect’s inbox attention. Learn how to write compelling sales emails that elicit a response using neuroscience and marketing strategies. Increase your lead-to-lease conversations by attending this interactive session, where we will review and assess actual lead responses while learning the five keys to making your...
Leasing Boot Camp
Whether you are new to residential property management or have years of leasing experience, this basic training session is ideal for anyone working to survive the challenges of being on the front lines of property management. By taking attendees through the vital stages of the leasing process, you will be armed with the tools to achieve success in a competitive market.
The audience will leave with:
- Identify the core values of a successful...
Sales Isn’t for Sissies
This three-part, interactive program uses the acronym SISSY to highlight what it takes to be successful in sales. Learn the Do's and Don'ts of social media marketing and what you can do to market your community for FREE! Participants will be challenged to share common customer objections and work together to create thoughtful and understanding responses in order to overcome the objection and bring the sale to a close. Attendees will learn how important a positive customer experience is to...
Sensory Sales: Making the Sale without Saying a Word
You may have heard that first impressions are made in the first seven seconds of meeting someone, however studies have shown that one tenth of a second is actually more accurate. While the use of technology has made reaching the masses a more achievable feat, the personal connection that is needed to close a sale can sometimes be lost. If you want your customers to be ready to buy in the blink of an eye, join Katie in this interactive session where attendees will learn how to impact a...
6 Steps to Selling a Renewal Increase
Just like rental rates, the difficulty of conversations surrounding renewal increases is rising. While most markets have enjoyed above-average retention rates in the last two years, as a result of the pandemic, the fiscal need to increase rents is putting companies in the headlines and making onsite teams the bearers of bad news. In this one-hour session Katie Rigsby, CAPS, shares how to empathetically deliver the difficult news of a rent increase, add value and close the sale...
15 Ways to Make Follow up Memorable
Follow-up is the most underused sales tool of leasing teams. This session brings to light the power of effective follow-up and how to make your follow-up stand out and get responses.
The audience will leave with:
- Learn how follow-up increases closing ratios.
- Understand the importance of persistence.
- Obtain ideas for staying top of mind with creative follow up techniques.
This program is...
C.O.A.C.H.: 5 Steps to Improving Team Morale
Elevating team morale is essential for fostering a positive and productive work environment. Join us for a transformative sixty-minute educational session, "C.O.A.C.H.: 5 Steps to Improving Team Morale," where industry expert Katie Rigsby, CAPS, CAM, CALP, will guide you through a comprehensive approach to coaching your team to success. Using the COACH acronym, this session will provide practical strategies to boost team spirit, enhance communication, and create a supportive atmosphere...
Keeping the Team Happy While Keeping Control
Do you find yourself trying to please everyone but it seems as if you’re pleasing no one? Or worse, have you become complacent and just don't care, "It's my way or the highway!" In this session, we’ll explore the multiple aspects of your team, learn how to deal with different personalities and the role management plays in producing a productive and cohesive team.
The audience will leave with:
- Methods to support various team members while...
From Clash to Cooperation: Navigating Personalities in the Workplace
Would you like to build stronger, more collaborative professional relationships? What about creating a more cohesive and dynamic work environment? Join Multifamily Maven Katie Rigsby as she helps us embrace the diverse personalities that make up our team and provides actionable insights into recognizing and adapting to different communication styles, paving the way for smoother interactions and reduced conflicts. Whether you're a team leader or an individual contributor, this session...
Are You Packing Too Much in Your Life’s Luggage?
Are you stressed, tired, always running late or seem to never have enough hours in the day? If you said yes to any of these, you MAY be over packing. This time management session takes you beyond the workplace for a deeper dive to identifying and then making time for what matters most to you.
The audience will leave with:
- Katie will guide attendees through 4 stages of time management:
- Your Journey: Knowing where you...
The Time Trap: How to Make Time for What Is Important and Manage What Is Not
As our industry evolves, so do the expectations of our roles. With so much to do, it is vital that we can identify priorities and manage expectations. In this interactive session, we will work in groups according to our roles as we share ideas for fitting it all in and understand what is important right now. Be sure to bring your job description, daily checklists, and other documents that help you keep track of your required tasks because we'll map out your day and help put together a...
Prioritize Like a Pro
In a world where everything is at our fingertips and immediate gratification is expected, how do you determine what to do, when everything has to be done now? If you are having trouble feeling accomplished or finding enough time in a day, this session is for you! If you are spread too thin and struggle with delegation, this session is for you! If you are short-staffed and not sure how to get it all done then this session is for you! In this session, Katie will share tips for better time...
Don't Be a Delegation DIVA
Delegation can be challenging but it is a skill that can be learned. In this session, Katie helps us identify the common challenges when delegating to others and how to avoid being a delegation D.I.V.A. Join us as we learn key techniques and buy ourselves more time with effective delegation!
The audience will leave with:
- Learn how to avoid the common mistakes leaders make when delegating to team members.
- Master the art of...
206 recomendar Katie
Publica tu propia reseña verificada cuando contrates a este orador a través de eSpeakers.
Envolve Client Services Group
In situ
I.M., NA, Envolve Client Services Group
Awesome as always. I feel this class was something we all need to have to motivate the team to communicate more as we grow together.
Envolve Client Services Group
In situ
T.K., Assistant Community Manger, Envolve Client Services Group
Katie is a great presenter. Her topics are relative to the workplace and always contain great information.
Envolve Client Services Group
In situ
A., Manager, Envolve Client Services Group
My team did this together and we dialogued as the training was in progress. This was as valuable, if not more valuable, than the training itself. We grew as a team today.
SLAA
In situ
W.E., Leasing Agent, SLAA
Thank you for facilitating today's workshops, Katie! As a new leasing agent, I left feeling empowered with the knowledge, skills, tools and resources for Fair Housing. I look forward to implementing this into my career both for my company and community.
Property Manager
In situ
M.P., Pevely Pointe Apartments, Property Manager
Katie, your energy was phenomenal. Thank you so much for such wonderful session
APM
In situ
S.R., Mills Properties, APM
Katie was great. She is very knowledgeable - it didn’t feel like she was just talking, she knew what she was saying. Easy to listen to and understand. 10 out of 10. Would recommend.
Waterways of Lake St. Louis
In situ
C.C., Property Manager, Waterways of Lake St. Louis
Katie did very well and it was very informative.
Greystar
In situ
D.W., Leasing Consultant, Greystar
Katie did an amazing job through and through.
Avaz Management
In situ
D.F., Senior Regional Manager, Avaz Management
Katie was amazing! Thanks for allowing my teams to join!!!
Ambo Properties
In situ
J.D., Leasing Consultant, Ambo Properties
I love how speedy she is - her explanations are clear and concise. She kept things engaging, easy to follow, and genuinely interested the whole time.
Ambo Properties
In situ
A.P.A., Associate, Ambo Properties
Katie did a fantastic job. Great communication' great results! Highly recommend.
Ambo Properties
In situ
A.S., Leasing Consultant, Ambo Properties
Katie is very knowledgeable and I always learn new things from our meetings. From things I didn't know about to things I could work on. I enjoy them.
Ambo Properties
In situ
Y.M., Leasing Consultant, Ambo Properties
Katie, I'm always happy to join one of your classes because they are so engaging and very informative. Thank you for always making it fun.
Ambo Properties
In situ
L.C., Community Manager, Ambo Properties
Katie was very professional and engaging during the call. She always teaches us to know the techniques to get better responses from current residents and future prospects.
Ambo Properties
In situ
T.L., Property Manager, Ambo Properties
Katie has a great personality, and it is engaging and her classes are enjoyable.
Ambo Properties
In situ
A.P.A., Associate, Ambo Properties
This is my first session with Katie as a leasing agent and thought it was very helpful.
Ambo Properties
In situ
P.E., Regional Supervisor, Ambo Properties
Katie delivered an outstanding presentation today. She kept everyone fully engaged from start to finish, and her energy made the session both enjoyable and impactful. I especially appreciated the focus she placed in setting the right tone during the phone calls - something that is essential in out like of work but often overlooked. Her insights on building confidence through intentional work choice and positive phrasing were incredibly valuable and immediately applicable. This training was perfect for both my new and seasoned leasing consultants. No matter hoe long you've been in the industry, a refresher like this is always beneficial, and Katie delivered it with clarity and enthusiasm. Overall, it was an excellent session, and we truly appreciate the knowledge and motivation she brought to our team.
Ambo Properties
In situ
B.G., Property Manager, Ambo Properties
Thank you Katie for an amazing seminar. Learned new tips.
Ambo Properties
In situ
A.P.A., Associate, Ambo Properties
The training was great and we got a lot of knowledge with helpful tips. We appreciate the insight from someone else's experience.
Ambo Properties
In situ
M.A., Regional Manager, Ambo Properties
I love attending Katie's seminars. They are engaging, and applicable to our everyday jobs. I love the actual calls, and the data she shares. The chat questions get the team involved without putting anyone on the spot. I learn something new every time to use in my training.
Ambo Properties
In situ
C.C., Leasing Consultant, Ambo Properties
These seminars are so helpful and I'm looking forward to the next. I learn something new every time.
Ambo Properties
In situ
A.P.A., Associate, Ambo Properties
Katie is amazing. The content that she provides is easy to understand and implement with great results. I love joining her calls.
Ambo Properties
In situ
A.P.A., Associate, Ambo Properties
I thought it was a great course for newer leasing agents of anyone that heeds a refresher or motivation.
Ambo Properties
In situ
A.P.A., Associate, Ambo Properties
Katie always has great information to share with us! I learn something new each time.
Ambo Properties
In situ
V.G., Assistant Manger, Ambo Properties
Katie is absolutely the best ever! I genuinely look forward to attending her meetings because I always walk away having learned something new. She has such an amazing way of teaching - everything is positive, easy to understand, and she keeps every session interesting and engaging. Her energy, patience, and ability to explain things in a way that actually sticks make all the difference. I am so grateful for her support and the skills I have gained through her training. She is truly incredible at what she does!
Ambo Properties
In situ
A.P.A., Associate, Ambo Properties
Katie is a Super Star, she knows exactly what to say to pull her audience in, hold or attention, and get interactions.
Ambo Properties
In situ
M.K.K., Property Manager, Ambo Properties
Always enjoy Katie!
LMS Investment Management
In situ
R.M., Service Manager, LMS Investment Management
I learned a new way to solve problems.
LMS Investment Management
In situ
L.D., Community Manager, LMS Investment Management
Katie was amazing! Highly recommend.
LMS Investment Management
In situ
J.C., Maintenance Supervisor, LMS Investment Management
I did get more that a few things out of this. I hope we can review and use the tools shown to us on a daily basis.
LMS Investment Management
In situ
C.M., Marketing Coordinator, LMS Investment Management
Always great and educational.
LMS Investment Management
In situ
C.C., Property Manager, LMS Investment Management
Great training session with Katie. Katie was enthusiastic and engaging. I definitely will use this knowledge in the future.
Envolve Client Services Group
In situ
C.J., Community Manager, Envolve Client Services Group
Katie is always on point and is entertaining AND informative.
Envolve Client Services Group
In situ
I.T., NA, Envolve Client Services Group
Thank you for approaching this theme, I have learned lots and so has my team!
Champions Crossing
In situ
N.F., Assistant Property Manager, Champions Crossing
I loved the way she expressed and related work stuff to personal things, it helps me to understand more.
Windsong Apartment
In situ
T.H., Assistant Manger, Windsong Apartment
Katie is a great presenter, her knowledge of the topics and the practical applications is very well presented in a practical way.
Sunrise Pointe
In situ
C.J.N., Assistant Manager, Sunrise Pointe
Your presentation was thought-provoking and beneficial in handling different situations. I'm quite sure it helped people differentiate the thoughts, feelings, and actions that tenants have, and how we personally can de-escalate each issue that arises. Thank you!
Whittier Affordable Housing & Residences
In situ
S.D., Community Property Manager, Whittier Affordable Housing & Residences
Each session/training that I have taken with Katie has always been very informal and helpful to myself in work and in my personal life. Katie keeps me engaged and wanting to return to each session that she instructs. Katie is great and I would love to meet her in person!
The Mill at Prattville
In situ
S.Y., Community Manager, The Mill at Prattville
Katie's seminar was absolutely incredible! She's such an engaging and knowledgeable speaker who truly connects with her audience. I took away so many valuable insights and practical tools that I can immediately apply in both my professional and personal life. Her energy, passion, and authenticity made the entire experience inspiring and impactful. I'm so grateful I had the opportunity to learn from her, Katie is truly one of the best!
Row Hope Housing
In situ
J.R.., Maintenance Director, Row Hope Housing
Articulate, engaging, very knowledgeable.
Alabama Apartment Association
In situ
M.E., Association Executive, Alabama Apartment Association
The Alabama Apartment Association had the pleasure of hosting Katie Rigsby for two breakout sessions at Pivotal 2025, and she was outstanding! Our members absolutely loved hearing from her. Her sessions were engaging, insightful, and full of practical takeaways. We’re grateful she joined us and highly recommend her as a speaker!
Apartment Association of Central Oklahoma
In situ
C.P., CAM Candidate, Apartment Association of Central Oklahoma
I am sad this is over From Katie's teaching, to Karey and teams warmth and invitation, this process was a dream! Thank you for the love, knowledge gained and friends made. I'll remember this class for the rest of my life.
Apartment Association of Central Oklahoma
In situ
C.P., CAM Candidate, Apartment Association of Central Oklahoma
Katie, thank you for the time and effort you put into teaching this class. Your guidance and support made the material easy to understand. You were able to get me out of my comfort zone, which I have been working on for awhile, and I appreciate it.
Apartment Association of Central Oklahoma
In situ
C.P., CAM Candidate, Apartment Association of Central Oklahoma
I appreciate all the hard work and effort put in to helping all of us to move forward in our life.
Apartment Association of Central Oklahoma
In situ
C.P., CAM Candidate, Apartment Association of Central Oklahoma
Very engaging and excellent communication skills! I appreciated how Katie invited students to apply new knowledge to our jobs and further enhanced the importance of it.
Apartment Association of Central Oklahoma
In situ
C.P., CAM Candidate, Apartment Association of Central Oklahoma
Everything was amazing! You are truly such an amazing person, I'm so blessed to have you, not only help guide me through this class, but for you helping/leading and helping me be brave. Thank you so much!
Metro 67
In situ
L.D., Leasing/Marketing Specialist, Metro 67
Katie’s “Step-by-Step Guide to Marketing Success” was extremely informative and inspiring. I learned several new tactics to use for marketing our business. I also enjoyed how she connected with the everyone on the call, as I heard many good ideas from other people in the meeting as well. 10/10.
Gateway Crossing Apartments
In situ
T.J., Assistant Manager, Gateway Crossing Apartments
The training flowed seamlessly and was very informative. Katie’s energy was consistent throughout the session.
LMS Investment Management
In situ
S.L., Community Manager, LMS Investment Management
Seminar was engaging, interactive and insightful, it was a welcome refresher, even for a 25 year industry veteran.
LMS Investment Management
In situ
C.M., Marketing Coordinator, LMS Investment Management
Verificado @lms-realestate.comI thought Katie was an exceptional speaker! She communicated clearly and concisely, and she frequently paused to ask questions, fostering an engaging atmosphere. I felt she did a great job of keeping the audience attentive and captivated throughout the entire session.
Hamilton Valley Management
In situ
M.M., Property Manager, Hamilton Valley Management
Verificado @hamiltonvalley.com"I truly enjoyed Katie's presentation! It was fun and truly intriguing. I learned quite a bit."
Envolve, llc
In situ
N.I., Community Manager, Envolve, llc
Verificado @envolvellc.comVery fun, Very educational, Very much a fresh take on the information. Would love to see what other courses she has to offer!!!
Envolve, llc
In situ
S.P., Assistant Community Manager, Envolve, llc
This session was very helpful, especially to know some of the other properties experience the same things I do
Envolve, llc
In situ
T.H., Community Manager, Envolve, llc
Thank you so much Katie! My team and I really enjoyed your session today. Very useful tools and information for my team and I use starting today!! :)
Envolve, llc
In situ
I.D., Property Manager, Envolve, llc
Verificado @envolvellc.comThank you Katie so much incite given in a short time.
Envolve, llc
In situ
C.B., Community Manager, Envolve, llc
Verificado @envolvellc.comShe always explains things where everyone can understand them.
Envolve, llc
In situ
E.B., Community Manager, Envolve, llc
Love her courses! I always leave learning new methods that I can use daily!
Envolve, llc
In situ
J.P., Community Manager, Envolve, llc
Verificado @ross-envolve.comKatie's sessions are always high energy and high information. They are a great reminder of those skills we need to use everyday!
Envolve, llc
In situ
R.C., Community Manager, Envolve, llc
Katie's session was very helpful. I have learned many new ways to communicate with prospect and applicants. I have also learned ways to engage with prospects without making it seem we are interrogating the tenant when looking for their new home.
Envolve, llc
In situ
S.L.H., Community Manager, Envolve, llc
Katie's seminar is always the best!
Envolve, llc
In situ
A.S., Manager, Envolve, llc
Verificado @mpm-envolve.comKatie's classes are always fun and full of new ideas.
Envolve, llc
In situ
M.C., Assistant Manager, Envolve, llc
Verificado @ross-envolve.comKatie was very excited to share this information and that was helpful to not get tired, lol! I learned a lot from this training and can't wait for the next one.
Envolve, llc
In situ
J.J., Community Manager, Envolve, llc
Verificado @envolvellc.comKatie was super enthusiastic, and helpful. She made it look easy, and able to implement techniques immediately.
Envolve, llc
In situ
N.F., Assist Mgr., Envolve, llc
Verificado @envolvellc.comKatie was great. Very energetic and interactive.
Envolve, llc
In situ
J.R., Asst Manager, Envolve, llc
Verificado @envolvellc.comKatie was great. I enjoy Katie class she has very good tips and helpful resource.
Envolve, llc
In situ
S.R., Assistant community manager, Envolve, llc
Verificado @gmail.comKatie was fun, engaging, entertaining, and informative.
Envolve, llc
In situ
R.S., Assistant Manager, Envolve, llc
Verificado @envolvellc.comKatie was full of energy and very informative. She presented tips and gems very well and she made the webinar fun.
Envolve, llc
In situ
A.G., Community Manager, Envolve, llc
Katie is very upbeat and personable and makes you feel like you can achieve the task at hand!
Envolve, llc
In situ
L.D., Assistant Manager, Envolve, llc
Verificado @envolvellc.comKatie is very knowledgeable and has a lot of useful information to share.
Envolve, llc
In situ
A.G., Community Manager, Envolve, llc
Verificado @envolvellc.comKatie is upbeat and enthusiastic and makes you feel like you can achieve the task at hand.
Envolve, llc
In situ
R.L., Community Manager, Envolve, llc
Verificado @envolvellc.comKatie is the most informative, prepared and influential presenter I think I have ever sat under.
Envolve, llc
In situ
A.S., Sr. Community Manager, Envolve, llc
Verificado @envolvellc.comKatie is so informative and prepared, and I always enjoy her sessions.
Envolve, llc
In situ
T.S., Community Manager, Envolve, llc
Verificado @envolvellc.comKatie is so energetic & knowledgeable. She loves what she is doing.
Envolve, llc
In situ
K.R., Area Manager, Envolve, llc
Katie is awesome and full of knowledge that will help me along the way
Envolve, llc
In situ
C.J., Community Manager, Envolve, llc
Verificado @envolvellc.comKatie is always enthusiastic and engaging. She always makes the material fresh and includes the participants in chats and feedback. 10/10!
Envolve, llc
In situ
T.K., Community Manager, Envolve, llc
Verificado @mpm-envolve.comKatie brings energy to her trainings and makes them interesting throughout!
Envolve, llc
In situ
S.T., Management Coordinator, Envolve, llc
Verificado @envolvellc.comKatie always has a pleasant personality and an upbeat spirit.
Envolve, llc
In situ
D.H., PFM, Envolve, llc
Verificado @envolvellc.comIf I had to change careers, I would want to teach and train like Katie Rigsby! She is awesome.
Envolve, llc
In situ
S.C., Manager, Envolve, llc
Verificado @envolvellc.comI thought the class was amazing for learning this new take on an old skill! I received so much new and important information for telephone conversations, and how to take them from everyday to exceptional!
Envolve, llc
In situ
D.B., Leasing Agent, Envolve, llc
Verificado @envolvellc.comI thought Katie provided excellent information in all aspects of the training.
Envolve, llc
In situ
L.P.E., Assistant Manager, Envolve, llc
Verificado @envolvellc.comI thank you for this awesome class and hope to join more in the near future!
Envolve, llc
In situ
Y.V., Leasing Agent, Envolve, llc
I really enjoyed Katie’s energy throughout this seminar! As well as her presentation and her tips on getting more move ins and getting really connections with our applications!
Envolve, llc
In situ
S.S., Property Manager, Envolve, llc
Verificado @envolvellc.comI love attending Katie's meetings. Always learn so much from her :)
Envolve, llc
In situ
M.M., Community Manager, Envolve, llc
I always enjoy our learning sessions. She understands us and has great suggestions.
Envolve, llc
In situ
J.R., Assistant Community Manager, Envolve, llc
Verificado @envolvellc.comGreat seminar, kept us very engaged and she was very clear and informative
Envolve, llc
In situ
C.N., Leasing Consultant, Envolve, llc
As being a Leasing Professional for 16 yrs, I've rented extremely luxurious to Income Restricted apartments. I've met people from all around the world, leasing apartments, and I have leased hundreds of units. What Katie speaks about is all great advice! Be yourself, be confident, be knowledgeable, be comfortable. Anyone can be your best friend, and when my prospects are with me, that's what they are.
NorthPoint Management
In situ
T.M., Leasing and Brand Manager, NorthPoint Management
“Katie is amazing and makes class engaging and fun! Katie goes above and beyond researching the laws in Kansas City. Thank you, Katie!!!”
NorthPoint Management
In situ
N.F., Community Manager, NorthPoint Management
Thank you! You made fair housing fun and exciting and not boring and slow. Love your positive exciting energy!
Arlington Properties
In situ
V.M., Community Manager, Arlington Properties
Katie is professional and real. She deals with real life problems, breaks them down in bite size form for me to apply to my day-to-day life.
Arlington Properties
In situ
A.A., Asst. CM, Arlington Properties
Love the seminars that she teaches. Can be utilized in personal life as well.
APG /Cimarron Ridge
In situ
R.D., Leasing agent, APG /Cimarron Ridge
I learned new tools to better schedule my workday which will allow me to be more productive & accomplish more!
Sanctuary at 331 Apts
In situ
P.S., Assistant Property Manager, Sanctuary at 331 Apts
Verificado @cushwake.comI'm so impressed with your energy. You on make this fun and engaging. You look very pleasant and professional.
Envolve Client Services Group
In situ
A., Anonymous, Envolve Client Services Group
"Powerful and on point, she is so positive, I really enjoyed this seminar."
Envolve, llc
In situ
E.T.S.A., Property Manager, Envolve, llc
Powerful and on point, she is so positive, I really enjoyed this seminar.
Gateway Management
In situ
P.T., Property Manager, Gateway Management
“Thanks, very helpful. I didn’t write on my paper so I can pass this down. My goal is to one day teach what I learned.”
wamplod
In situ
J.D., Resident Account Specialist, wamplod
“As always this session was enjoyable and super informative.”
wamplod
In situ
T.D., Assistant Property Manager, wamplod
”Katie is always providing new perspectives that helps create a drive to do better at my job.”
Elevation Real Estate and Management
In situ
M.F., Director of Property Management, Elevation Real Estate and Management
Verificado @elevationrm.com“Katie Rigsby is always professional and engaging with her presentations.”
MLP Management
In situ
V.F., MLP Management
“I learned new things from Katie and I am grateful for her meeting.”
Ambo
In situ
F.A., Leasing, Ambo
I feel like she was very professional and learned a lot from her today.
Ambo
In situ
Y.M., Assistant Manager, Ambo
Verificado @amboproperties.comKatie is always informative and a great speaker.
Ambo
In situ
J.M., Property Manager, Ambo
Verificado @amboproperties.comKatie is absolutely amazing at inspiring me personally.
Axiom Property Management
In situ
T.J., Property Manager, Axiom Property Management
“Katie made learning fun.”
Axiom Property Management
In situ
A.T., Leasing Agent, Axiom Property Management
“Very Fun and Informative”
Axiom Property Management
In situ
S.S., Property Manager, Axiom Property Management
“Really funny and nice. Made great jokes. Really Cares.”
Ambo Properties
In situ
Y.M., Assistant Manager, Ambo Properties
Verificado @amboproperties.comYou always deliver insightful and inspiring presentations. I always leave your classes feeling motivated and eager to learn more.
Ambo Properties
In situ
A., Leasing Consultant, Ambo Properties
“Katie was AMAZING! She explained everything perfectly and was very interactive with the chat, so it made me feel included!”
Ambo Properties
In situ
J.M., Property Manager, Ambo Properties
Verificado @amboproperties.com“Katie always motivates me personally, but I love, love, how she interacts and draws our group in to participate in her meetings that really makes me feel inspired and motivated to do my very best!”
Tulsa Apartment Association
In situ
A., CAM Candidate, Tulsa Apartment Association
“Katie is a great instructor and I would rely on her to teach any subject she felt comfortable teaching. Always well researched and well thought out.”
Tulsa Apartment Association
In situ
A., CAM Candidate, Tulsa Apartment Association
“Even though this course was not geared towards the type of properties I have managed, it was still extremely informative. The instructor was still knowledgeable if those sorts of topics came up.”
Tulsa Apartment Association
In situ
A., CAM Candidiate, Tulsa Apartment Association
“Thank you for helping me gain confidence and knowledge in this field. I came to Katie’s after the first day telling her I felt overwhelmed and lacked the knowledge. Now I’m more confident in my field and feel strongly that I can tackle all obstacles. “
Tulsa Apartment Association
In situ
A., CAM Candidate, Tulsa Apartment Association
“Katie was great. She kept me engaged for 7 days. Extremely knowledgeable.”
Tulsa Apartment Association
In situ
A., CAM Candidate, Tulsa Apartment Association
“Fantastic instructor and instruction.”
Tulsa Apartment Association
In situ
A., CAM Candidate, Tulsa Apartment Association
“Thank you so much for all of the wonderful information. I love your teaching style.”
Tulsa Apartment Association
In situ
A., CAM Candidate, Tulsa Apartment Association
“Katie was amazing.”
Tulsa Apartment Association
In situ
A., CAM Candidate, Tulsa Apartment Association
“This my second course with Katie. I really feel she is knowledgeable about the industry and eager to share her knowledge.”
Tulsa Apartment Association
In situ
A., CAM Candidate, Tulsa Apartment Association
“Katie was very thoughtful in how she explained the modules and answers.”
Tulsa Apartment Association
In situ
A., CAM Candidate, Tulsa Apartment Association
“This class has been very informative. I have loved every moment of it. Katie is excellent at what she does. She has inspired me to want to be better in Property Management. Thank you.”
Tulsa Apartment Association
In situ
A., CAM Candidate, Tulsa Apartment Association
“Katie was very active and enjoyable. She provided knowledge and made sure you understood. Also was caring about how you feel during training.
Tulsa Apartment Association
In situ
A., CAM Candidate, Tulsa Apartment Association
“Thank you Katie Rigsby for not only being knowledgeable and a resource to grow, but for also being inspiring.”
Lynco Properties
In situ
A.M., Leasing Professional, Lynco Properties
Verificado @lyncoproperties.comKatie has always been a joy during each seminar she hosts, she keeps the audience engaged. I had the pleasure of having Katie as my CALP instructor
Tulsa Housing Authority
In situ
S.N., Leasing Professional, Tulsa Housing Authority
Verificado @tulsahousing.orgShe is the most interactive, interesting, and educational instructor I’ve experienced. Thank you
Tulsa Property Group
In situ
R.S., Leasing Professional, Tulsa Property Group
Verificado @tulsapropertygroup.comThis was my first leasing bootcamp and absolutly loved it! Learned a lot and cant wait for more!
Case & Associates
In situ
T.B., Leasing Professional, Case & Associates
Katie was outstanding and I feel genuinely educated from today's seminar, I thank you for your time.
Tulsa Housing Authority
In situ
R.H., Leasing Professional, Tulsa Housing Authority
Verificado @tulsahousing.orgYou were very knowledgeable and confident in your presentation.
Tulsa Housing Authority
In situ
O.R., Leasing Professional, Tulsa Housing Authority
Verificado @tulsahousing.orgKatie's work has been fantastic, and I truly appreciate all she's done.
Forest Park Apartments
In situ
R.M., Leasing Professional, Forest Park Apartments
Your knowledge and experience was commendable and your ability to tailor the material to our examples was incredibly helpful.
AACO
In situ
A., Leasing Professional, AACO
“Katie was great. I learned so much. Looking forward to registering for my CAM with her. Also, thank you for the great lunch, snacks, and drinks provided. I will be back.”
AACO
In situ
A., Leasing Professional, AACO
“I just want to say thank you. I have been struggling with my career choice for the past few months and this class has given me a new lookout and more knowledge that will definitely help me in the office and mentally.”
AACO
In situ
A., Leasing Professional, AACO
“Everything was very eye opening to me because of how young I am. Also this is my first big girl job and I'm proud of how far I have come. The way Katie taught was amazing. She answers any questions you need help on / explains everything well. Thank you for this class, it means a lot.”
GCNKAA
In situ
H.S., Leasing Professional, GCNKAA
Verificado @legacymgt.comKatie made the seminar so interesting. Getting told you have to go to a seminar for work isn’t so fun until you see Katie!.
GCNKAA
In situ
S.D., Leasing Professional, GCNKAA
“I always learn new information from Katie’s class! She presents the information in a way that is not boring!.”
Fath Management Co.
In situ
T.D., Leasing Professional, Fath Management Co.
Verificado @fathproperties.comKatie was great. Kept it interesting.
Envolve, llc
In situ
C.J., Property Manager, Envolve, llc
Verificado @envolvellc.comThis really helped me begin a plan to stay more organized and focused.
Apartment Association of Central Oklahoma
In situ
B.F., Property Manager, Apartment Association of Central Oklahoma
Completely engaging and entertaining. Jam packed full of knowledge that we all need to know in this industry.
Weidner
In situ
T.T., Property Director, Weidner
Verificado @weidner.comI love how genuine she is and engaged with the crowd. Fun but also very informative.
NetApp
In situ
B.K., Leasing Professional, NetApp
Verificado @gmail.comTruly an amazing instructor, I’ve gone to numerous conferences with her speaking & I’ve always been happy!
Weidner
In situ
K.L., Regional Trainer, Weidner
Verificado @weidner.comKatie's energy is magnetic! Her stage presence is engaging and fun. She is always knowledgeable and informative. I always leave her training sessions refreshed and ready to apply what I learned.
CAF Management
In situ
C.G., Property Manager, CAF Management
Verificado @cafmanagement.comI’ve attended so many of Katie’s seminars/classes AND every time I’ve learned something new!!
Trillium Ventures
In situ
M.K., Leasing Professional, Trillium Ventures
Katie provided an engaging and informative presentation! Best ESA/Service animal Webinar I’ve attend to date!
Terra West LLC
In situ
H.P., Property Manager, Terra West LLC
Verificado @terrawestapt.comThis was by far one of the best fair housing seminars been to very engaging
Fairfield Apartments
In situ
L.C., Community Manager, Fairfield Apartments
Verificado @ffres.com"I first met Katie Rigsby when she did a couple of seminars at Edcon in Seattle. I knew in that moment that she is who I aspire to be. I had followed her platforms ever since. A year after this chance meeting, I was working towards my CAM and found her extremely effective video on Youtube to memorize the cash flow formula. I had less than a week until my exam, on a whim I reached out to Katie through Instagram to see if she had any other tips or tricks, and was pleasantly shocked and surprised at her quick response. She was not only willing to work with me, she cleared her schedule on a Saturday just to spend the time coaching me through my areas of struggle. She had a reasonable rate that offered a 20 minute introduction to pin point the trouble areas, followed by a one hour one-on-on tutoring session. She is so patient and her teaching style is one that works! She also helps you understand, not just what’s on the test, but how the knowledge can be applied in your everyday life. Most tutors would leave it at that. But no, Katie was gracious enough to stay in contact with me and give me some last minute tips and pointers. She stayed with me until the end! When I passed my exam I sent her a quick text to let her know and she responded with a phone call letting me know that she know I could do it, and gave me some additional advice on how to take my credentials with me and apply them to my growing career. I am forever grateful to her, and I stand by my initial statement that Katie Rigsby and all that she has to offer is what I strive to achieve. If you have scheduled your CAM and are in need of some one on one help that you can’t get from a textbook alone, reach out to Katie!"
AC Lewis Management LLC
In situ
A., Anonymous, AC Lewis Management LLC
"“Katie has always given A+ trainings to AC Lewis. Her energy, knowledge, and presentation ways makes the classes fun, and keeps the audience involved. I would recommend her classes to anyone!! I especially liked us grouping up to hear what managers would like from us and what we can do to help them. She made it fun and a judgment free zone to all voice opinions!”"
Morgan Properties
In situ
L.B., Real Estate Agent, Morgan Properties
Verificado @morganproperties.com“This class was way beyond my expectations. The knowledge and tips that she shared throughout the training were helpful and really gave you a way to think about things differently. I am excited to share the information and knowledge with my teams.”
Case & Associates
In situ
R.R., Property Manager, Case & Associates
Verificado @gmail.com“Katie is such an inspiring individual, I know that anytime I attend one of her events not only will I be challenged and pushed out of my comfort zone, but learn something to take back and share with others. She has a wonderful way of putting words that resonate on a personal level.”
Envolve LLC
In situ
C.B., Senior VP of Human Resourcces, Envolve LLC
"Katie is a dynamic and informative trainer with expertise in the multifamily industry! I have attended several of her training sessions and I am always impressed. She is extremely knowledgeable of the multifamily industry and her training sessions are impactful. I highly recommend Katie Rigsby!”
Ambo Properties
In situ
L.C., Assistant Manager at Lumberton, Ambo Properties
“Very knowledgeable and full of great ideas to help our properties be successful and keep growing. I learn something new and helpful after every seminar that I am able to use for my own properties and to feel more confident about doing my job.”
Atkins Properties
Virtual
T.W., Director of Operations, Atkins Properties
Verificado @atkinsproperties.us“Katie Rigsby is a powerhouse in the world of motivation and the multi-family industry. Her ability to inspire, coupled with her unparalleled knowledge, sets her apart as a true leader in her field. I wholeheartedly recommend her services to anyone ready to embark on a transformative journey toward success and empowerment! I'm incredibly grateful to have had the opportunity to experience her expertise and motivation.”
Ambo Properties
In situ
C.S., Lancaster Apartments Assistant, Ambo Properties
Verificado @amboproperties.com“Katie creates fun, inclusive, creative training that has given us the confidence to do our job well and with confidence.”
Wampold Companies
In situ
J.S., Assistant Manager, Wampold Companies
“It's clear that Katie puts in a lot of time and effort into her training sessions because I am always engaged! I always leave with material I can apply within all aspects of my job as well as train new employees on."
Security Properties Residential
In situ
K.W., District Manager, Security Properties Residential
Verificado @secpropres.com“From the moment Katie Rigsby took the stage, it was evident that we were in for something special. Her presence commanded attention, her passion for the matter was real, and her ability to connect with the audience was deeply felt. Katie made complex concepts understandable to everyone, regardless of their background or title. Katie's storytelling added a human touch to the message. Katie did not just present information; she told a story. Katie was very engaging and entertaining throughout the entire presentation. I look forward to the next time I can attend any event where Katie is speaking.”
Security Properties Residential
In situ
J.P., District Manager, Security Properties Residential
Verificado @secpropres.com“Katie was a fantastic presenter. She kept the audience captivated by her knowledge and ability to be real. I highly recommend Katie as an inspirational speaker.”
Security Properties
In situ
J.M., Maintenance Supervisor, Security Properties
Verificado @secpropres.com“She was the best speaker that I have ever sat down and listened to. She has me talking about it still today. I would recommend her to anybody. “
Conifer Realty
In situ
A.M., Leasing Specialist, Conifer Realty
Verificado @coniferllc.com“I feel this was great information! I would like to add...I STRONGLY believe that any maintenance staff NEED to attend these trainings as they are in and out of the units and interacting with residents in their homes. Some very important topics to run through. “
HRI Properties
In situ
D.T., Director of Operations, HRI Properties
“The service/emotional support animal questions occur very frequently in our industry, and many people are uncertain of current and changing laws. Katie’s session was “spot on” and covered the topic with excellent detail, supportive documentation and was presented in a fun manner!”
Unknown
In situ
K.G., Leasing Agent, Unknown
“Thank you, Ms. Katie. You taught me something I never knew I needed to know.”
Apartment Homes by Tonti
In situ
T.V., Property Manager, Apartment Homes by Tonti
Verificado @outlook.com"Great class as always! I wish I’d brought my entire staff."
Ambo Properties
Virtual
C.S., Property Manager, Ambo Properties
“Katie delivers outstanding training that is solid. Everything she covers applies to your needs in customer service. Her presentations are engaging and 100% applicable to reaching goals. Interaction is inevitable due to her personable and engaging method of delivering the presentation. You will not be disappointed.”
Multifamily Insiders
In situ
F.N., Director of Operations, Multifamily Insiders
Verificado @multifamilyinsiders.com"Katie was great to work with and made adjustments based on my feedback quickly, Katie and her team were all very responsive and completely on top of things. Katie's team asked for her materials early, got a great head start on things and had everything to us with time to spare."
Ambo Properties
In situ
M., Community Manager, Ambo Properties
Verificado @amboproperties.com“Always very informative and up to date on the latest marketing practices. Love the handouts to follow along with.”
Ambo Properties
In situ
M.M., Assistant Manager, Ambo Properties
“Katie was great and I loved her approach!”
AAGNO
In situ
T.E., Association Executive, AAGNO
I have known and worked with Katie for over 20 years both in property management and as a professional speaker and trainer. Katie gives 150 % to whatever she is doing and when she decided to shift her career as a full-time speaker\trainer I knew this was an amazing fit for her and she would flourish. Katie is by far one of the best trainers AAGNO has contracted with. She has instructed several classes for AAGNO in the past with amazing feedback from our members. In 2022 she facilitated the NAA CALP and CAPS course for The Apartment Association of Greater New Orleans. The evaluations from each credential class were outstanding and we had a 100 % passing ratio on the exams. If you’re searching for one of the best facilitators for a credential course, speaking engagement or a training course, contact Katie Rigsby!
GCI Residential
In situ
M.M., Community Manager, GCI Residential
“Presented information in a clear manner that provoked internal thought in evaluating one’s self awareness.”
GCI Residential
In situ
T.C., Community Manager in Training, GCI Residential
“Kept the attention, included real life experiences. I would retake this down the road to see my personal development. Thank you!”
Harsax Management Co LP
In situ
C.S., Marketing and Advertising Professioanl, Harsax Management Co LP
Verificado @harsax.com“Keeps audiences attention. Relatable and informative.”
Ohio Geese Control
In situ
M.H., Owner, Ohio Geese Control
“I absolutely learned a lot and have a great roadmap to self-improvement. But the unexpected value was a deeper appreciation for what my clients go through. I think all vendors should participate and I would love to invite clients the next time Katie is in town.”
Nolan Living
In situ
K.L., Property Manager, Nolan Living
Verificado @gmail.com“Katie’s Emotional Intelligence seminar was extremely insightful and really had me digging deep to learn where I could use improvement.”
AFB Floors
In situ
M.D., President, AFB Floors
Verificado @afbfloors.com“I thought it was great! Connecting our company values to your presentation in a thoughtful, deliverable way really put context to why our values are so important. We have these presentations planned every six months and I would like to reach out at that time to see if we can work together again on a different topic.”
Stoa Group
In situ
M.S., Operations Support Manager, Stoa Group
Verificado @stoagroup.com“Loved her training! It was very engaging.”
twoodmansee@stoagroup.com
In situ
T.W., Regional Leasing Manager, twoodmansee@stoagroup.com
Verificado @stoagroup.com“Katie’s training was informative and engaging!”
Stoa Group
In situ
J.C., Community Manager, Stoa Group
“Kept everyone focused and left well informed.”
Stoa Group
In situ
B.R., Leasing Consultant, Stoa Group
Verificado @stoagroup.com“10/10 would recommend."
Stoa Group
In situ
S.C., Resident Account Specialist, Stoa Group
Verificado @stoagroup.com“I feel like all activities were very relatable.”
Wampold Companies
In situ
L.B., Manager, Wampold Companies
Verificado @wampold.com“Katie is awesome! She’s so upbeat and informative.”
Wampold Companies
In situ
J.S., Assistant Manager, Wampold Companies
“Katie’s very attentive and gives good insight on how to effectively be better in the workplace.”
Wampold Companies
In situ
O.H., Assistant Manager, Wampold Companies
“I love your trainings and how personable you get with us.”
Wampold Companies
In situ
T.D., Regional Floater, Wampold Companies
Verificado @wampold.com“Awesome session! I struggle with understanding that individuals receive information differently and I always need to check myself in how I want to approach something. This session helped with that!”
Wampold Companies
In situ
E.N., Leasing Agent, Wampold Companies
“MS KATIE WAS AMAZINGGGGGGG!!”
Envolve LLC
In situ
M.G., Tall Oaks Manager, Envolve LLC
“I love it! It always keeps me refreshed.”
Latter and Blum Property Management
In situ
E.Q., Property Manager, Latter and Blum Property Management
Verificado @gmail.com“Katie is always prepared, professional and knowledgeable l. I love how interesting and interactive her classes are.”
Latter and Blum Property Management
In situ
P.A., Property Manager, Latter and Blum Property Management
Verificado @latterblumpm.com“Very knowledgeable, kept your attention, definitely got the point across. Great job!”
1st Lake Properties
In situ
T.B., Manager, 1st Lake Properties
Verificado @1st-lake.com“Knowable of her materials at hand. Very sincere, honest and to the point.”
Lincoln Glens
In situ
B.M., Leasing Agent, Lincoln Glens
Verificado @tmcpropertymanagement.com“I thoroughly enjoyed our CALP class and look forward to the next time I get the opportunity for Katie to instruct another one of my classes.”
Franklin Place Townhomes
In situ
M.M., Community Manager, Franklin Place Townhomes
“Always engaged and informative. Some of the best training sessions I have attended.”
Sales Executive
In situ
K.M., Intersolutions, Sales Executive
“I specifically took this course because Katie was the speaker! Thank you for always being so engaging! Your attendees always walk away actually retaining the information you presented.”
Price Edwards and Co.
In situ
M.B., Assistant Manager, Price Edwards and Co.
Verificado @priceedwards.com“I enjoy learning new and better ideas, and information from Katie. She really knows how to connect with people. Definitely recommend her training.”
Northstar Properties
In situ
G.B., Property Manager, Northstar Properties
Verificado @northstar-ok.com“Katie always presents information in a way that makes it easy to understand. I’m always able to implement her ideas in my daily work life.”
Carlsbad Management Group
In situ
A.H., Property Manager, Carlsbad Management Group
Verificado @carlsbadok.com“Always knowledgeable! Very engaging! Katie is always a pleasure to witness! Already a fan!”
Greystar
In situ
H.S., Leasing Professional, Greystar
“Katie does an excellent job of keeping you educationally entertained!”
Northstar Properties
In situ
K.S., Community Manager, Northstar Properties
Verificado @northstar-ok.com“Katie’s teachings are always the most fun and I learn the most. Love her! The heel click was amazing!”
Watermark Commercial Properties
In situ
C.D., Assistant Manager, Watermark Commercial Properties
“I love taking classes with Katie. She is very personable.”
Apartment Association of Central Oklahoma
In situ
K.L., Executive Director, CAM, CAS, Apartment Association of Central Oklahoma
Verificado @aacoonline.orgKatie is so easy to work with. We scheduled Katie a year ago and had no idea all of the obstacles we would have thrown our way. The week Katie was scheduled to teach our in person CAM class Old Man Weather thought it would be fun to throw ice, snow, below freezing temperatures and busting water pipes at us. We knew that it would be hard to get our students to the classroom and Katie didn’t hesitate when we had to shift our 1st and then 2nd day of class to Zoom with just a day’s notice. I sat in on the Zoom class for those 2 days and you would have thought we planned it this way. The students felt at ease and they were excited to learn and work with Katie. I would recommend Katie Rigsby to anyone looking to host a designation class or any education event.
Mack Property Management
In situ
J.J., Senior Community Manager/Trainer, Mack Property Management
I hired Katie for tutoring help with the CAPS exam and not only did it help me pass she has made me an even stronger manager also! Thank you so much Katie I appreciate you so much!!
NE Property Management LLC
In situ
A.W., Former Regional Support Manager, NE Property Management LLC
Verificado @espeakers.comWOW! Once again, Katie Rigsby, did not disappoint. She is a true motivator, educator, and professional. I had the wonderful privilege of just finishing my CAM course with Katie. I chose to earn this credential under her leadership after having a terrific experience with her when I earned my NALP about 5 years ago.
Fiverr
Virtual
L.V., Freelance Blog Writer, Fiverr
Verificado @espeakers.comI recently took a Fair Housing Webinar led by Katie. She was extremely energetic and organized! I enjoyed how she encouraged discussion within the class and covered the necessary information in a clear and concise way. I would happily attend another webinar of hers!
Cedar Pointe Apartments
In situ
M.S.N.C., Site Manager, Cedar Pointe Apartments
Verificado @espeakers.comI had the pleasure of sitting through Katie's presentations during the VAMACON20 (virtual) experience and I truly believe my takeaways will have such an impact on my career and hopefully, on those, I work with. If you have never had the opportunity to listen to Katie at some point in your life you must find a way to do so! If the knowledge she puts into each of her presentations is not enough then the sheer energy, passion, and professionalism she has will certainly be so intoxicating that you will RUN and not walk back to your daily routine in order to figure out how you can begin implementing the things you have learned ASAP!
OnPath Federal Credit Union
In situ
C.W., Vice President of Member Engagement, OnPath Federal Credit Union
Verificado @espeakers.comKatie was easily the best speaker we've hosted during my nearly six years at OnPath Federal Credit Union. No matter the level or position in the organization, she inspires and lights a fire in ALL employees. She is a true professional and takes absolute care in understanding what organizations are working to accomplish, the environment, the culture, and helps generate the right level of excitement to take them far into the future! I can't wait to have her at our future events. Thank you Katie!!! You are truly the best!!
President/CEO
In situ
J.F., OnPath Federal Credit Union, President/CEO
Verificado @espeakers.comKatie was a Godsend and hit at the core to what our company needed to hear. Excellent job!
Luxer One
In situ
P.L., Inside Sales Director, Luxer One
Verificado @espeakers.comIf you need a speaker to not only give you fantastic multifamily industry insight but keep the presentation fun and engaging, look no further than Katie! I have attended multiple speaking engagements and presentations she has conducted and I always leave with new ideas and motivation. Her content is fun and practical to implement in any job role making it a great experience for anyone who attends. I could not recommend a speaker/presenter more for your next event!!
Pratt & Whitney
Virtual
P.T.P., Physicist | Engineer | Professor, Pratt & Whitney
I saw Katie's amazing presentation on motivation at the Toastmasters Convention 2020. Not only was the content great, she was truly a master of the use of gesture and vocal variety. She was engaging, dynamic, and funny. I also appreciated her worksheet on identifying personal motivators. If you get the chance to have Katie speak, take it!
RangeWater Real Estate
In situ
S.C.B., Senior Regional Director, RangeWater Real Estate
Verificado @espeakers.comOne of our properties was in an occupancy slump and wanted to provide additional expert training for my staff to stay competitive and on top of their game. I met Katie through our local Apartment Association and a few months later had the pleasure of attending a class she was teaching on Fair Housing. At that moment, I knew she was going to be my saving grace. Katie Rigsby is one of the most impressive public speakers and multifamily housing trainers in the business. Our property was struggling in occupancy with great employees, but they were green to the industry. She was able to create a specialized curriculum to fit the needs of our goals within a condensed timeline. The materials she provided created the scaffolding needed to bring our marketing and leasing to the next level. I would highly recommend her to anyone in our industry.
Centerspace
In situ
K.A.J., Customer Experience Manager, Centerspace
Verificado @espeakers.comKatie spoke recently at a conference I attended in Minnesota. I sat in on two of her sessions, she had great energy, passion, and the content was very valuable. I found Katie to be both motivating/inspiring and relatable. The content as I mentioned was valuable, the most appreciated part was that it was practically applicable. It wasn't too abstract, or over the top warm and fuzzy, it was just good solid business and sales best practice strategy recommendations. With a healthy side of believe in yourself and just do it talk. I would be happy to attend a future session hosted by Katie.
Norhart
In situ
M.K., CEO, Norhart
Verificado @espeakers.comKatie was an outstanding presenter! She was upbeat and enthusiastic. The content was on point. I was impressed with how she handled the room. I wholeheartedly recommend her!
Northstar Properties
In situ
K.B.C., Regional Supervisor, Northstar Properties
Verificado @espeakers.comI am currently taking the CAM course and Katie is our instructor. She is absolutely amazing! Vendors who have visited to sponsor lunch or snack have listened in to a bit of the classes and have commented "I love her energy, I'm so jealous she wasn't my instructor when I took CAM". Katie is extremely knowledgeable AND patient. I've found when working with subject matter experts they often times don't have patience for those who can not follow along at their pace. Katie makes sure that what she is presenting is clearly understood and takes the time to explain differently and/or with scenarios so we can really grasp the concept. Katie's energy and passion really keep me engaged and wanting to learn more. She makes class fun and different each day. I definitely recommend registering for one of Katie's many courses!!!!
Apartment Association of North Alabama
In situ
M.D., Former Association Director, Apartment Association of North Alabama
Katie taught an excellent Fair Housing class to the members of the AANA. She engaged the students and they left with a wealth of knowledge on how to conduct business within the Fair Housing guidelines. We hope to have her back again next year. Thank you Katie!
Ambo Properties
In situ
K.R., Eagles Manager at Ambo Properties, Ambo Properties
“I absolutely loved this class. It gave me new ideas to use for prospects coming in. I also agree that we need to shop our competitors on a regular basis. “













