Getting buy-in to your rules can be an uphill battle. Many branches of your organization may produce operational and administrative policies, but do they reflect the kind of people you want to be? You cannot demonstrate that you value cooperation, teamwork, and respect when the wording of your organization's policies conveys that the real objective is obedience.
Most adults want to avoid the Parent–Chid dynamic that plagues traditional rule-making, but they don't know how. They often inherit policies with old-fashioned language and need to update them for a modern workplace, but they don't have the tools or the training.
Lewis S Eisen JD CIP CVP is the author of the international bestseller How to Write Rules that People Want to Follow: A guide to drafting respectful policies and directives, 3rd Ed. His unique approach to drafting rules has been adopted by organizations across the US, Canada, and Europe.
In a fun, engaging manner, Lewis demonstrates the connection between policy and corporate culture. Through light-hearted but thought-provoking examples, your audience of leaders, managers, and policy-makers will gain practical insights on an important but rarely-discussed topic.
People who have heard Lewis speak say that they have never looked at rules the same way again. Their level of awareness of how to read between the lines is so heightened that they often immediately go back to their offices and start looking at areas for improvement.
Getting buy-in to your rules can be an uphill battle. Many branches of your organization may produce operational and administrative policies, but do they reflect the kind of people you want to be? You cannot demonstrate that you value cooperation, teamwork, and respect when the wording of your organization's policies conveys that the real objective is obedience.
Most adults want to avoid the Parent–Chid dynamic that plagues traditional rule-making, but they don't know how. They often inherit policies with old-fashioned language and need to update them for a modern workplace, but they don't have the tools or the training.
Lewis S Eisen JD CIP CVP is the author of the international bestseller How to Write Rules that People Want to Follow: A guide to drafting respectful policies and directives, 3rd Ed. His unique approach to drafting rules has been adopted by organizations across the US, Canada, and Europe.
In a fun, engaging manner, Lewis demonstrates the connection between policy and corporate culture. Through light-hearted but thought-provoking examples, your audience of leaders, managers, and policy-makers will gain practical insights on an important but rarely-discussed topic.
People who have heard Lewis speak say that they have never looked at rules the same way again. Their level of awareness of how to read between the lines is so heightened that they often immediately go back to their offices and start looking at areas for improvement.
Rules, Tools, and Mules
Format: 60 minute breakout
This program is perfect for:
- project managers
- IM/IT, Security, Program staff
The audience will leave with:
- an understanding of the reasons people resist corporate initiatives
- an understanding of the interaction of policy, enforcement, and change management
Policies In Smaller Organizations
Smaller organizations often struggle to generate and maintain a complete suite of corporate policies. The demand for new rules documents seems to be endless and the work is time-consuming, often exceeding your resources. So where do you start?
This session looks at how smaller organizations can focus their efforts with respect to policies, standards, and procedures.
Take-aways:
✅ standards and procedures are the most critical starting...
Values-Based Policies
It's no secret that corporate policies are a hard sell in many organizations. Some people spend an inordinate amount of time justifying their policies to various sets of individuals, trying to convince them to comply.
But in many cases that effort is avoidable if we word the policy differently. People will come on board when they understand what your policies have to do with their mandates. To make that connection, you need to look to governance documents that you and they have in...
Drafting Effective Organizational Policies
Format: 6-hour workshop, delivered over 1, 2, or 3 days.
This program is perfect for: The audience will leave with:
- people who write rules for the organization, such as policies, directives, and standards.
- people who manage a team of policy writers
- auditors who want to help their policy writers produce documents that are clearer and more concise
"I Love My Organization's Policies!," Said No One.
Format:
45-60 minute keynote
This program is perfect for: The audience will leave with:
senior management- change managers
- project leaders
- groups struggling with low policy compliance issues
Often organizations claim to hold "respect for others" as a core value, but when you look at their rules documents, the story is different....




