Christoph Van Doninck
In the past 20 years, Christoph found himself into various marketing and sales positions in the corporate business world.
As a customer- loyalty / satisfaction manager he discovered that authentic communication and an excellent customer focus contribute greatly to success.
Amaze customers and stimulating infectious enthusiasm among employees has been his passion ever since.
As an international speaker and trainer, he brings interactive presentations and dynamic workshops. This is how he inspires and guides managers and commercial employees in finding their own authentic communication style and in creating super customer relations.
In the past 20 years, Christoph found himself into various marketing and sales positions in the corporate business world.
As a customer- loyalty / satisfaction manager he discovered that authentic communication and an excellent customer focus contribute greatly to success.
Amaze customers and stimulating infectious enthusiasm among employees has been his passion ever since.
As an international speaker and trainer, he brings interactive presentations and dynamic workshops. This is how he inspires and guides managers and commercial employees in finding their own authentic communication style and in creating super customer relations.
MAKE OR BREAK, WOW-customer experience in face-to-face customer moments
MAKE OR BREAK
WOW customer experience in face-to-face customer moments
These figures don't lie. So, how do you become real customer focused?
How do you make customers stick? Even better, how do you make them ambassadors talking enthusiastic about your company and even bringing prospects?
In the current markets where...
C.R.E.A.M. OF THE CROP, Customer experience embedded in your team
C.R.E.A.M. OF THE CROP
Customer experience embedded in your team
Are you leading a marketing, sales or customer loyalty team and do you wish to make customer centricity a core value in your business? How do you turn this into a tangible element and get the support of your team?
Customer service is not a department. It is the entire company and its teams. It is a philosophy, and to be successful, it must be embraced by every member of an...
Miembro de
Certificaciones y premios
