Larry Johnson
MA, CSP
AZ, USBIOGRAPHY:
For thirty years, Larry has helped organizations build more productive and profitable working cultures through the development of strong leaders and dedicated employees. He has received rave reviews from more than 150,000 business, government, and health-care professionals in every state in the union, as well as in Great Britain, China, Indonesia, Central America and Australia for his presentations on the topics of leadership, change, customer service, and honesty in business. Additionally, Larry has eight years of real life experience as a manager in health care, three years as a manager in city government, and 30 years as president of his own consulting firm.
EXPERIENCES OF NOTE:
Health Care
-- Directed a 40 bed in-patient unit for the developmentally disabled and mentally ill.
-- Earned a Master Of Arts Degree in Counseling Psychology.
-- Worked as a professional mental health counselor for eight years.
-- Was contributing author 8 years to the Journal of the American College of Health Care Administrators.
Personal
Larry has been the primary caretaker for his wife CJ since she incurred a traumatic brain injury in 2003 which left her completely paralyzed. He often presents their story to health care audiences. It's an inspirational presentation that reminds audiences why they chose their noble profession and often results in a standing ovation.
Corporate Culture Change
-- Was awarded the City of Phoenix Award of Excellence for designing and implementing that city's team based quality improvement program. This program was featured in a PBS televised documentary by Tom Peters (co-author of In Search of Excellence).
-- Co-authored the top selling book, Absolute Honesty: Building A Corporate Culture That Values Straight Talk and Rewards Integrity.
-- Facilitated corporate culture change for companies like Eisai Pharmaceuticals, Inc. and Harley-Davidson.
-- Co-authored the best selling book, Generations Inc., From Boomers To Linksters, Managing the Friction Between Generations at Work.
CLIENTS:
Among many others, Larry has spoken for SHRM, American Health Care Association, Westinghouse, General Electric, Harley-Davidson Motor Company, Intel Corporation, Southwest Airlines, American Express, McDonald's Corporation, Federal Express, the U.S. Bureau of Land Management, the American Health Care Association, and the Nuclear Regulatory Commission.
EDUCATION AND DESIGNATIONS:
M.A. Counseling Psychology - Northern Arizona University, Flagstaff AZ
B.A. Education - Arizona State University, Tempe AZ
THE BOTTOM LINE:
Larry Johnson is an engaging, insightful speaker who can help your audience raise productivity, reduce employee turnover and increase customer satisfaction - and he's really funny too.
BIOGRAPHY:
For thirty years, Larry has helped organizations build more productive and profitable working cultures through the development of strong leaders and dedicated employees. He has received rave reviews from more than 150,000 business, government, and health-care professionals in every state in the union, as well as in Great Britain, China, Indonesia, Central America and Australia for his presentations on the topics of leadership, change, customer service, and honesty in business. Additionally, Larry has eight years of real life experience as a manager in health care, three years as a manager in city government, and 30 years as president of his own consulting firm.
EXPERIENCES OF NOTE:
Health Care
-- Directed a 40 bed in-patient unit for the developmentally disabled and mentally ill.
-- Earned a Master Of Arts Degree in Counseling Psychology.
-- Worked as a professional mental health counselor for eight years.
-- Was contributing author 8 years to the Journal of the American College of Health Care Administrators.
Personal
Larry has been the primary caretaker for his wife CJ since she incurred a traumatic brain injury in 2003 which left her completely paralyzed. He often presents their story to health care audiences. It's an inspirational presentation that reminds audiences why they chose their noble profession and often results in a standing ovation.
Corporate Culture Change
-- Was awarded the City of Phoenix Award of Excellence for designing and implementing that city's team based quality improvement program. This program was featured in a PBS televised documentary by Tom Peters (co-author of In Search of Excellence).
-- Co-authored the top selling book, Absolute Honesty: Building A Corporate Culture That Values Straight Talk and Rewards Integrity.
-- Facilitated corporate culture change for companies like Eisai Pharmaceuticals, Inc. and Harley-Davidson.
-- Co-authored the best selling book, Generations Inc., From Boomers To Linksters, Managing the Friction Between Generations at Work.
CLIENTS:
Among many others, Larry has spoken for SHRM, American Health Care Association, Westinghouse, General Electric, Harley-Davidson Motor Company, Intel Corporation, Southwest Airlines, American Express, McDonald's Corporation, Federal Express, the U.S. Bureau of Land Management, the American Health Care Association, and the Nuclear Regulatory Commission.
EDUCATION AND DESIGNATIONS:
M.A. Counseling Psychology - Northern Arizona University, Flagstaff AZ
B.A. Education - Arizona State University, Tempe AZ
THE BOTTOM LINE:
Larry Johnson is an engaging, insightful speaker who can help your audience raise productivity, reduce employee turnover and increase customer satisfaction - and he's really funny too.
STRAIGHT TALK Communicating With Honesty & Integrity
The cost of such reticence can be high. If managers can't get honest feedback from their associates, they, like the emperor in the fable of the Emperor's New Clothes, will...
MASTERING THE STORM OF CHANGE
Right now, while some organizations are seeing improvement in their economic outlook, many are still facing falling revenues, restricted budgets, and reduced growth. Like past fluctuations in the economy, this downturn will eventually pass. In the meantime, those who survive, both organizationally and individually will be those who keep their spirits up and never stop looking for new ways to perform more efficiently, effectively and creatively. Drawing on 30 years of investigation and...
TURNING CUSTOMERS INTO OUTRAGEOUSLY LOYAL FANS
First: Make sure your customers DON'T like you.
That's right. Research at the University of Texas found that customer satisfaction is no guarantee of customer loyalty. Customers who indicated on questionnaires that they were simply "happy" with a product or service were as likely as those who had no opinion at all to abandon the vendor. The only indicator that predicted long-term loyalty was when customers used emotional words like "love" and "adore" to describe the...
CREATING AN INSANELY POSITIVE WORKPLACE CULTURE
Year after year, companies like Google, Johnson & Johnson, and Zappos.com are consistently listed in Fortune Magazine's 100 Best Companies To Work For. How do they do it? It's more than onsite health centers and gourmet cafeterias. It's management practices that inspire employees to contribute their best and then some.
In this presentation, Larry...
HOW TO CULTIVATE EMPLOYEE ACCOUNTABILITY
"It's not my fault." "It's not my job." "I didn't know."
"My car broke down." "I'm not to blame." "He did it."
Excuses. We've heard them all. Wouldn't you love to have all your employees see what needs to be done, take the necessary actions to do it and accept responsibility for the results? Larry Johnson offers you practical strategies to raise the odds everyone behaves responsibly and...
Even One Person Can Make a Difference
MANAGING EMPLOYEES FROM DIFFERENT GENERATIONS
Today there are five recognized generations with which we must get along:
Traditionals: born before 1945
Baby Boomers: born 1946 to 1965
Gen Xers: born between 1966 to 1980
Millennials: born between 1981 to 1990
Linksters: born after 1990
Anyone who has raised a teenager, lived with an older relative, or worked with someone...
The Uncertainty of Life is What Makes it Both a Challenge and a Joy
THERE IS NO THEY: changing the culture of health care
A presentation of the good, the bad, and the wonderful aspects of one family's journey through the health care system.
While on a bicycling vacation in 2003, CJ Johnson, wife of well-known author, speaker and corporate culture expert Larry Johnson was involved in an accident that changed their world. Despite wearing a helmet, CJ sustained a closed-head injury that put her in a coma for eight weeks, and a persistent vegetative state for seven months. Going from...
Rebound and Follow Your Dreams
Are you facing adversity, disappointment and failure? Larry gives his audience seven simple strategies to regain their self-esteem and set Dream Goals that are achievable, satisfying and amazing. You'll learn that attitude is a choice, and how believing "You can if you think you can" is the key to fulfilling your dreams.
We Are More Alike Than We Are Different: Diversity/Disability Awareness
Virtual presentation
Certificaciones y premios
