Scott Rouse
Scott created "The Patient Engagement Loop" to teach doctors & healthcare workers how to use body language to significantly reduce malpractice cases and increase patient loyalty and happiness.
Scott is a world-renowned behavior analyst and body language
expert focused on healthcare. He holds multiple certificates in advanced interrogation training and has been trained alongside the FBI, Secret Service, U.S. Military Intelligence, and the Department of Defense.
His extensive training, education, and practice of nonverbal communication have made Scott an expert and consultant to healthcare companies, law enforcement, Fortune 500 CEOs, doctors, attorneys, executives, wealth managers, financial advisors, and entertainers. As a regular guest and consultant to and for The Dr. Phil Show, Scott analyzes body language and behavior. Dr. Phil says "When it comes to Body Language, he's THE guy!"
After receiving a diagnosis of Thyroid Cancer and experiencing the rapid changes in healthcare from a patient's perspective, he instantly recognized the overlooked, yet blatant, causes of patient mistrust, fear, and frustration. In other words, he found the problems that cause more lawsuits and once-successful practices to fail.
Now Scott speaks to and trains healthcare professionals, showing them these problems and how to fix them. From your bedside manner to the way your waiting area is set up and looks, Scott covers everything science shows us that works to make patients feel more comfortable and confident in their healthcare situation. Scott will also craft the talk or training for your specific needs.
Scott is a world-renowned behavior analyst and body language
expert focused on healthcare. He holds multiple certificates in advanced interrogation training and has been trained alongside the FBI, Secret Service, U.S. Military Intelligence, and the Department of Defense.
His extensive training, education, and practice of nonverbal communication have made Scott an expert and consultant to healthcare companies, law enforcement, Fortune 500 CEOs, doctors, attorneys, executives, wealth managers, financial advisors, and entertainers. As a regular guest and consultant to and for The Dr. Phil Show, Scott analyzes body language and behavior. Dr. Phil says "When it comes to Body Language, he's THE guy!"
After receiving a diagnosis of Thyroid Cancer and experiencing the rapid changes in healthcare from a patient's perspective, he instantly recognized the overlooked, yet blatant, causes of patient mistrust, fear, and frustration. In other words, he found the problems that cause more lawsuits and once-successful practices to fail.
Now Scott speaks to and trains healthcare professionals, showing them these problems and how to fix them. From your bedside manner to the way your waiting area is set up and looks, Scott covers everything science shows us that works to make patients feel more comfortable and confident in their healthcare situation. Scott will also craft the talk or training for your specific needs.
Body Language Keys To Happier Patients
Today's Medical Professionals are experiencing unprecedented changes, causing stress for patients as well as staff. The Doctor-Patient connection is being severed by technology, leading to lawsuits and failing practices.
Your staff represents you and they interact with your patients before they even see you. How do your patients feel about your staff and their behavior? How does your staff feel about you? How do you keep everyone motivated and inspired so your business thrives and...
See More Sell More (by Observing Body Language)
Quick Summary
The ability to understand the intentions, motives, and goals of those you meet with is one of the most powerful and coveted tools you can acquire in today’s business climate. Scott breaks down the nonverbal cues you are so familiar with in sales meetings and negotiations. This Keynote will enable you to share this information with others in your company or on your team. The process involves 4 steps.
The Process Involves 4...
Spies and Lies In The Boardroom
Quick Summary
When being questioned in the boardroom, all too often the deceptive person passes with flying colors while the truthful person may be labeled as untrustworthy. In this Keynote Scott Rouse walks you step-by-step through the process of learning the nonverbal cues to look for and the ones to dismiss when you are hunting deception. He also shows you how to focus on your own nonverbal cues so you don’t innocently give others the impression you are being...
How To Judge The Jury
Quick Summary
Did you know the “7-38-55 Rule of Communication“ is 100% incorrect? It says “Communication is 7% the words we use, 38% is our tone of voice, and 55% is our body language“. Not many people do. Including most “body language experts” and “presentation coaches”. In this Keynote Scott walks you step by step through the real science and research-based body language and nonverbal training that every other...
Certificaciones y premios
