Calvin Stovall
CVP

Calvin Stovall

NC, US
Chief Experience Officer and Iconicity Enthusiast helping organizations achieve and maintain ICONIC status in the eyes of their customers.
certified virtual presenter

Calvin Stovall is the CEO, Chief Experience Officer and Iconicity Enthusiast for ICONIC Presentations, LLC. Calvin specializes in delivering high-energy, customized keynote presentations for organizations that desire to reach or maintain ICONIC status. Calvin focuses on delivering the perfect blend of business concepts, story-telling and music themes to bring home an impactful message that touches both the heads and hearts of his audiences.


Armed with more than 25 years of experience in the hospitality and non-profit services industries, Calvin's audiences learn real-life, hands-on practical customer experience and leadership principles which can be easily applied to business challenges today. Calvin designed a practical and systematic technique called The ICONIC Framework™ to help organizations achieve and maintain iconic status in the eyes of their customers. The ICONIC Framework was built based on nearly two decades of practical branding and leadership experience, and countless hours of readings from secondary research of iconic brands over the years.


Calvin most recently served as CEO of the Soulsville Foundation, a Memphis-based non-profit built on the rich legacy and tradition of the iconic 60's and 70's soul recording label, Stax Records. Calvin also served as marketing and brand strategist for the fundraising arm, ALSAC, for St. Jude Children's Research Hospital. The pinnacle of his hospitality career was his promotion to vice president of brand marketing with Hilton Worldwide where he was responsible for the marketing and public relations efforts for more than 150 Homewood Suites by Hilton hotels. While under his leadership, Homewood Suites by Hilton was voted best in class by numerous consumer advocacy publications, including Consumer Reports and recognized four times by J.D. Power and Associates for its unwavering commitment to customer service quality.


Calvin was born and raised in the infamous Cabrini Green housing projects in Chicago during the era of the iconic 70's syndicated television show, Soul Train. Calvin's enthusiasm and immeasurable passion for music has continued throughout his adult years. Today, he leverages his life experiences as a business leader along with the universal language of music to engage and connect with his audiences. He has energized and motivated people nationwide with his high-content, unorthodox, and humorous platform.


Calvin holds an undergraduate degree in Business Administration from Chicago State University and a Master's of Hospitality Management from Cornell University School of Hotel Administration. He currently resides in the Charlotte, NC area with his lovely wife Taisha, and two boys, Caden and Carson.

Calvin Certificado de presentador virtual

Calvin Stovall is the CEO, Chief Experience Officer and Iconicity Enthusiast for ICONIC Presentations, LLC. Calvin specializes in delivering high-energy, customized keynote presentations for organizations that desire to reach or maintain ICONIC status. Calvin focuses on delivering the perfect blend of business concepts, story-telling and music themes to bring home an impactful message that touches both the heads and hearts of his audiences.


Armed with more than 25 years of experience in the hospitality and non-profit services industries, Calvin's audiences learn real-life, hands-on practical customer experience and leadership principles which can be easily applied to business challenges today. Calvin designed a practical and systematic technique called The ICONIC Framework™ to help organizations achieve and maintain iconic status in the eyes of their customers. The ICONIC Framework was built based on nearly two decades of practical branding and leadership experience, and countless hours of readings from secondary research of iconic brands over the years.


Calvin most recently served as CEO of the Soulsville Foundation, a Memphis-based non-profit built on the rich legacy and tradition of the iconic 60's and 70's soul recording label, Stax Records. Calvin also served as marketing and brand strategist for the fundraising arm, ALSAC, for St. Jude Children's Research Hospital. The pinnacle of his hospitality career was his promotion to vice president of brand marketing with Hilton Worldwide where he was responsible for the marketing and public relations efforts for more than 150 Homewood Suites by Hilton hotels. While under his leadership, Homewood Suites by Hilton was voted best in class by numerous consumer advocacy publications, including Consumer Reports and recognized four times by J.D. Power and Associates for its unwavering commitment to customer service quality.


Calvin was born and raised in the infamous Cabrini Green housing projects in Chicago during the era of the iconic 70's syndicated television show, Soul Train. Calvin's enthusiasm and immeasurable passion for music has continued throughout his adult years. Today, he leverages his life experiences as a business leader along with the universal language of music to engage and connect with his audiences. He has energized and motivated people nationwide with his high-content, unorthodox, and humorous platform.


Calvin holds an undergraduate degree in Business Administration from Chicago State University and a Master's of Hospitality Management from Cornell University School of Hotel Administration. He currently resides in the Charlotte, NC area with his lovely wife Taisha, and two boys, Caden and Carson.

Calvin Certificado de presentador virtual

BE! ICONIC OR BE! GONE

What do brands like Coca-Cola, Apple, Starbucks and The Beatles have in common? They all have successfully achieved iconic status. Iconic brands have a purpose beyond money and provide a brand experience that stands out from the crowd and serves as a shining symbol of excellence to which other brands aspire. There's a common myth that becoming an iconic brand is reserved for Fortune 500 companies with large marketing budgets. But that assumption is wrong! Any company, regardless of size...

Entertainment-basedEducational / InformativeInspirational / Life-changing

BARS AND BRANDS AND RAVING FANS

What is it about a great song that makes you want to hear it over and over again? Why do we crave a hook that loops within the same song? And how does a song end up getting stuck in your head? Research shows that more than 90 percent of the time spent listening to music people are actually hearing tracks they've listened to before. Repetition is an astounding prevalent feature of music, and it's the same for business. Purchase repetition and sharing experiences is prevalent to the success...

Entertainment-basedEducational / InformativeInspirational / Life-changing

HOW TO BECOME AN ICONIC BRAND YOUR CUSTOMERS LOVE

Amazon, Disney, Harley-Davidson, Soul Train, and Jimi Hendrix -- the list of iconic brands is large but not when you consider the millions of businesses worldwide that never reach that special status. Ultimately, the power of your brand lies in your ability to make an emotional connection with your customers. Research shows that 80% of buyers will pay more for better a better customer experience. Even as companies have spent millions of dollars introducing new brands and protecting...
Entertainment-basedEducational / InformativeInspirational / Life-changing

SUCCESS PRINCIPLES OF ICONIC LEADERSHIP

Leaders of iconic brands like Virgin, Southwest Airlines, Starbucks and Chick-fil-a relentlessly focus on, and understand the vital link between inspired leadership and customer experience. The experience economy we live in today requires an authentic leader who can promote a customer-centered culture and paint a vivid and real picture of the brand vision for employees and customers alike. This includes the benefits your brand delivers, the promises you make, and how you follow-through after...
Entertainment-basedEducational / InformativeInspirational / Life-changing

ICONIC CUSTOMER SERVICE TRAINING

ICONIC brands understand that delivering a memorable customer experience is the pathway to increased market share, profitability and earning the loyalty of customers. Not only do companies offering memorable customer experiences have an advantage in their industries, they know putting the customer first leads to positive brand perceptions from both current and prospective customers. Delivering consistent, positive customer service is an essential component to creating a memorable customer...
Educational / InformativeTechnical / SpecificInspirational / Life-changing

ICONIC CUSTOMER JOURNEY MAPPING

One of our most requested program tracks is our ICONIC Customer Journey Mapping Workshop. The customer's experience begins before any interaction they have with your company. When a customer does business with your company, they are on a journey. The common mistake many companies make is looking at each interaction in isolation. The most effective way to improve the customer experience is to walk in their shoes and...
Educational / InformativeTechnical / SpecificInspirational / Life-changing
Calvin Certificado de presentador virtual