Courtney Ramsey
MBA, Cert. Professional of Talent Dev
TX, USDo you need to increase productivity, engagement, & retention? Who doesn't! Known for her RELEVANT & RELATABLE style, Courtney gives clear & easy-to-implement SKILLS leaders can use immediately.
With over 20 years of experience in Learning and Development and HR, Courtney Ramsey knows a thing or two about changing behaviors! She creates and delivers experiential training and keynotes that positively impact business results and inspire learners.
Known for high-energy and her relatable style, audiences leave with actionable skills they can implement immediately. This results in leaders who are more effective in their personal and professional lives.
Over the years, Courtney trained over 20 thousand people in leadership, business management, sales, and effective communication. This means she has a lot of experience developing leaders, and companies like ULTA, the Red Cross, Methodist Health and Toyota trust her to do just that!
Her clients describe her as someone who "empowers her audience" by helping them find solutions to tough challenges, all while "keeping it real," "engaging," and "relatable to the business."
Courtney received her MBA in Business Administration and BBA in Marketing from Texas A&M University. She was recently an adjunct instructor for the SMU Cox School of Business.
She holds her Professional in Human Resources (PHR) certification and is a Certified Professional in Talent Development (CPTD) with the Association for Talent Development.
She's also a member of the National Speakers Association (NSA) and an incoming President of the NSA North Texas chapter.
With over 20 years of experience in Learning and Development and HR, Courtney Ramsey knows a thing or two about changing behaviors! She creates and delivers experiential training and keynotes that positively impact business results and inspire learners.
Known for high-energy and her relatable style, audiences leave with actionable skills they can implement immediately. This results in leaders who are more effective in their personal and professional lives.
Over the years, Courtney trained over 20 thousand people in leadership, business management, sales, and effective communication. This means she has a lot of experience developing leaders, and companies like ULTA, the Red Cross, Methodist Health and Toyota trust her to do just that!
Her clients describe her as someone who "empowers her audience" by helping them find solutions to tough challenges, all while "keeping it real," "engaging," and "relatable to the business."
Courtney received her MBA in Business Administration and BBA in Marketing from Texas A&M University. She was recently an adjunct instructor for the SMU Cox School of Business.
She holds her Professional in Human Resources (PHR) certification and is a Certified Professional in Talent Development (CPTD) with the Association for Talent Development.
She's also a member of the National Speakers Association (NSA) and an incoming President of the NSA North Texas chapter.
Retention Essentials: How to Keep the Talent You Need to Drive Business
Format: 45 - 60-minute keynote/breakout; half or full-day training session
Description:
The Great Resignation is no joke. Customer complaints are up. You know your business is taking a financial hit, but you’re not sure how to stop the bleeding. Numerous studies show that it takes around 5K to replace a front-line employee. The numbers shoot up when you lose a supervisor or manager. How many customers are you losing? How much profit are you...
REAL Talk for Real Results: Tackle Tough Conversations Now!
Format: 45 - 60-minute keynote, breakout, or half/full-day training session
Description:
Everyone knows something the strategy is wrong, but no one is brave enough to speak up...cue the "meeting after the meeting."
There's that one person that always causes problems. Instead of the boss addressing him as an individual, she addresses the group.
You need to give your peer some feedback, but you're holding off. It might get better on its own,...
The Secret to YES: Communicating for Influence & Persuasion
Format: keynote, breakout, full-day or half-day training
Best For: Mid-level leaders and managers of teams
The audience will:
- Use communication and influencing styles to enhance communication, build partnerships, and drive business growth
- Use the “Influence Formula” to build and nurture relationships and trust over time
- Utilize the wisdom in the room to learn...
Speak Up & Say It: Showing Your Worth at Work
Best For:
Women's Leadership Groups
Corporations
Entrepreneurs
Leaders of People
Addresses:
Courage & confidence at work
Communication
Credibility at work
Participants Can Expect to:
- Recognize and overcome the biggest barrier that's holding you back from showing your worth
- Use the "magic formula" to make your...
You Said What? Flexing Communication Styles for Impact & Influence
Best For:
- Corporate Conferences
- Association Conferences
- Entrepreneurs
- Leaders of People
Addresses:
Working with difficult people
Communication
Teamwork
Participants Can Expect To:
- Learn about the four styles of communication we all use daily
- Self-assess to identify your dominant style, as well as your strengths...
Influencing Without Authority: Get Them Onboard and On Target
Best for:
Leaders without direct authority
Retail Field Partners
High-performing employees who aspire to management
Addresses:
Courage & confidence at work
Communication
Influencing skills
Particiipants Can Expect to:
- Identify one's communication and influencing styles, and those of others, to enhance communication, build...
Quit Hitting Snooze on Leadership: Engage, Empower and Enlighten Your Team
Best For:
Corporations
Entrepreneurs
Leaders of People
Women's Leadership Groups
Participants Can Expect to:
- Learn about three things all leaders avoid, even though they cause conflict, disengagement, and turnover
- Discover three steps anyone can take to stop hitting snooze and become a better leader--immediately
- Develop a personalized action...
Development on a Dime: Building Skills for the Next Level
Format: 60 - 90 minute breakout, workshop, or virtual program
Best for:
Leaders of people
High-performers who aspire to management
Addresses:
Professional skills development
Working with a tight development budget
Team engagement and retention
Participants Can Expect to:
- Identify the learning needs of their employees to target their greatest development need
- Find inexpensive ways to get or give...
But I'm Not a Trainer! How to Create & Facilitate Interactive Programs
Format: 90 minute breakout, half-day workshop, or virtual program
Best for:
Industy-expert conference speakers
HR Generalists
Entrepreneurs who need to create training
Addresses:
Basic instructional design
Basic facilitation skills
Participants Can Expect to:
- Set reasonable learning objectives for 60 to 90-minute breakouts
- Use "go-to" experiential learning activities and making your session...
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