Josh Packard

Josh Packard

Ph.D.

CO, US
I help organizations understand why their customers, clients and members have left...and how they can get them back. I'll show you how to see opportunities in places you've been trained to ignore.

I am a consultant, speaker and professor who helps organizations understand why their customers, clients and members have left...and what they can do to get them back. I can show you how to see opportunity in places you've been trained to ignore.

I'm a sociology professor at the University of Northern Colorado, where I also serve as Executive Director of the Social Research Lab. But don't worry, I'm not your typical stuffy academic. As Scott Halford, founder of Complete Intelligence recently noted: "Only rarely do I happen across someone as razor-sharp smart, wise and witty as Dr. Packard. I recently saw him on the mainstage of the National Speakers Association's Influence conference, and I was utterly blown away, as were 1500 participants in the audience."

Connect with Josh:
Web: http://www.joshpackard.com
Twitter: @drjoshpackard
Email: joshpackard@gmail.com

I am a consultant, speaker and professor who helps organizations understand why their customers, clients and members have left...and what they can do to get them back. I can show you how to see opportunity in places you've been trained to ignore.

I'm a sociology professor at the University of Northern Colorado, where I also serve as Executive Director of the Social Research Lab. But don't worry, I'm not your typical stuffy academic. As Scott Halford, founder of Complete Intelligence recently noted: "Only rarely do I happen across someone as razor-sharp smart, wise and witty as Dr. Packard. I recently saw him on the mainstage of the National Speakers Association's Influence conference, and I was utterly blown away, as were 1500 participants in the audience."

Connect with Josh:
Web: http://www.joshpackard.com
Twitter: @drjoshpackard
Email: joshpackard@gmail.com

Social Disruption: Revealing Business Opportunities You've Been Trained to Ignore

Conventional wisdom leads to conventional results. In order to truly gain an edge over your competition, you need to think differently than they do, find opportunity in places where they aren't looking and understand WHY the world works the way it does so you can shape your organizational strategy to match.

It is often the case that organizations fall into good results. They end up thinking differently about a product or a market or a leadership style after all else has failed. They...

Business GrowthAudience ActivityEducational / Informative

Relational Authority: How Thinking Like a Sociologist Can Help You Engage Millennials in a New Era

Millennials are one of the most unique generations to emerge in the United States.  Their deep institutional distrust impact nearly all of their experiences and decisions.  Social life has been altered dramatically as millennials disengage from nearly all traditional institutions.  The way people work is even changing. Employees are more likely to be working on contract for multiple employers, and they're more likely to be self-employed. Josh Packard, Ph.D. is a sociologist...

Generation IssuesEducational / Informative

Trust: Harness the Power of Authentic Relationships to Increase Trust and Client Engagement

Description: What really drives trust and customer loyalty today?  How do you get deep customer and client engagement time after time?  Dr. Josh Packard harnesses insights from sociological research to show some surprising answers about the way our society has changed in the last decade. Trust is simply not earned by being right or the best.  His own research looks into the ways that people are increasingly leaving faith-based and professional associations and remaking these...

Customer LoyaltyEducational / Informative

Conference Refugees: Why the Hallway is More Appealing than the Ballroom

Description: We've all heard it. People say they get more from a discussion in the hallway than they do from the speaker. In this session, Dr. Josh Packard reveals the surprising findings from his own research about the changing nature of institutional participation in the 21st century.

Book this session to understand why the future of your business depends on harnessing the power of the hallway conversation in a large audience.

Learning Objectives: After this...
Audience ActivityEducational / Informative